Viewing all customer Discussions for:
Door & Window

Quick Learner
Mar 5, 2012
Quick Learner
Mar 5, 2012
sliding door replacement hardware
I have a 72 x 80 Phillips sliding door installed in my home. I need to replace the glass door handle and screen door handle. The company is out of business. I would like to know if you have compatible parts. I am sending several pictures of the items I need. Thank you
Contractor Staten Island
Mar 2, 2012
Contractor from Staten Island
Mar 2, 2012
Spiral Balance tip colors
I have balances that need to be replace in my home. While trying to order on line I'm being asked to pick a spring color. The options are black, green and red. My balance is blue and there is no option for blue, so I am unable to proceed. Tell me what to do, please. Louis Here are the photos ... (cont.)
Landlord NY
Mar 1, 2012
Landlord from NY
Mar 1, 2012
tilt window latch
I have an apartment house in NY with 30 replacement windows. The tilt window latches break frequently and I'd like to stock up on some replacements for repairs.. Photo with dimensions attached Thanks Mike
Handy Person bakersfild,ca
Mar 1, 2012
Handy Person from bakersfild,ca
Mar 1, 2012
single wheel sliding door rollers
I Hope you have it. I drilled a couple holes in it to try to modify it. It did not work.LOL THANKS
Quick Learner Thousand Oaks
Mar 1, 2012
Quick Learner from Thousand Oaks
Mar 1, 2012
Replacement channel balance for Clearview windows
I am trying to find replacement channel balances for my windows, but do not know which ones to buy. Attached are pictures of the channel balances I need to replace. Please advise. Thx, Jim The windows were manufactured by Clearview Windows from Santa Clarita, CA. Clearview is now out of busi ... (cont.)
Home Owner Mansfield, Ohio 44903
Mar 1, 2012
Home Owner from Mansfield, Ohio 44903
Mar 1, 2012
patio screen sliders
We have four 30inch screen sliders and three 36inch screen sliders, we need new corners with wheels and springs for all, top and bottom.
Home Owner Jacksonville, Fl
Mar 1, 2012
Home Owner from Jacksonville, Fl
Mar 1, 2012
replace window balancer and part identification
I need to buy 2 window balances and several top sash guides. The Numbers printed on the window balance are : 28 4 LW CMC 7 . The length of the metal balance is 29 inches. The width is 5/8 (I think 9/16). As for the top sash guides they look very very similar to Top Sash Kinko Guide 18-166. ... (cont.)
Handy Person Pompano Beach, FL
Mar 1, 2012
Handy Person from Pompano Beach, FL
Mar 1, 2012
Balance spring for Traco 240 windows
I'm looking for replacement balance springs for my Traco 240 series windows. They have "17S26" stamped on the part. Do you have this part? They are "impact windows" and I know Traco stopped manufacturing these, so I was hoping there is a crossover number or part.
Quick Learner Orinda, California
Feb 29, 2012
Quick Learner from Orinda, California
Feb 29, 2012
Caldwell 12 9 22# Channel Balance
The Caldwell Channel balance has the same dimensions and looks very much like your 13" channel balance. It is 9/16" wide (what you say is called 1/2") and it is 5/8" deep, with hemmed channel edges. The top and bottom stops look just like the picture for your S351-13 None of my windows have t ... (cont.)
Quick Learner Crofton MD
Feb 29, 2012
Quick Learner from Crofton MD
Feb 29, 2012
replacement window vent latches
Sirs; We have Certainteed Bryn Mawr windows that were insatalled in our house in 1994. We have been and are very happy with them. However, someone recently broke into our house through one of these windows. (Prior to the break-in, the bottom unit of the double hung windows was open about 3 inches u ... (cont.)
Contractor Australia
Feb 29, 2012
Contractor from Australia
Feb 29, 2012
Locking Handle 38-001
We are interested in purchasing 100 of these fasteners for steel framed windows. We have a Government Maintenance Contract where these type of locks were used on buildings built in the sixties. They are no longer avaialble in Australia. The locks on these windows are left & right handed with the han ... (cont.)
Contractor Gloucester MA
Feb 28, 2012
Contractor from Gloucester MA
Feb 28, 2012
Replacement window balances
We have a number of broken springs supporting windows that went into the unit around 1980. They are single glazed windows and we do not know the manufacturer. If you can match these spring mechanism from this picture or if you have a better approach let us know. The springs fits into a 3/8" wide ... (cont.)
Contractor Madison al. 35758
Feb 28, 2012
Contractor from Madison al. 35758
Feb 28, 2012
My vinyl windows wont stay up
The vinyl windows I am looking at will not stay up. I cannot find any broken parts. Is there an adjustment for this. Stamped: (01/3) UNIQUE 27-C-30
Handy Person middleburg fl
Feb 28, 2012
Handy Person from middleburg fl
Feb 28, 2012
KINKO window balances Jacksonville Fl 1990
I think I need Series 351 with 19-002 top and 15-002 btm My windows are KINKO window mfg in Jacksonville Fl in 1990. Thank you in advance for your help The stamp on the spine is 28 3 and Channel is 29 Inches
Handy Person Stouis
Feb 28, 2012
Handy Person from Stouis
Feb 28, 2012
Channel Balance, possibly S390-29
I think i need a S351-29 or a S390-29. I have attached some pictures can you give me your thoughts on it? Thanks, Kurt
Home Owner Boston
Feb 28, 2012
Home Owner from Boston
Feb 28, 2012
Try to figure out the correct part # for Channel Balance
I have a 21 inch x 1/2 inch channel balance. I'm have a problem match the shoe part with a model number. Can someone help tell me the model number of a complete set (shoes, rod, end) is with attached photos The stamp is 2030. For your website the top part looks like at 19-002 and the bottom one is ... (cont.)
Home Owner Jacksonville, FL
Feb 28, 2012
Home Owner from Jacksonville, FL
Feb 28, 2012
Caldwell channel balancers - need help with top & shoe identification
Hi I end to replace 2 sash balancers that have following imprinted on them "12 5 KR CALDWELL" The sash weighs about 16 lbs, and the channel is 13" long by 1/5" wide (9/16" actually). Based on this info, I believe I need 380 series balances. However, I am not 100% sure about the top and sh ... (cont.)
Quick Learner Florida
Feb 28, 2012
Quick Learner from Florida
Feb 28, 2012
Weights and markings
My balances are marked either 28A, 28B, or 28C after the number it is marked USB. Also I am including pix of the ends. Please suggest the proper balance. I will order 9 or 10 pair
Home Owner Santa Barbara
Feb 28, 2012
Home Owner from Santa Barbara
Feb 28, 2012
Truth Window Hardware
Hi, I have several Marvin Windows requiring replacement of the operators. The original hardware is made by Truth Co, and the hardware P/N 39-035 and 39-036 on youy website looks very similar to my present hardware. However I notice that one of the two lever arms has a different shape than the on ... (cont.)
Quick Learner
Feb 27, 2012
Quick Learner
Feb 27, 2012
identify shoe and pivot bar
I need to replace the pivot bars and pivot shoes, but can't find them on your catalog. The pivot shoes on my problem windows have a cam that is open on top when the sash is tilted out 90 degrees allowing you to remove the sash. The shoes I've seen here all have a closed cam. how do you insert the sa ... (cont.)