Viewing all customer Discussions for:
Door & Window

Home Owner Bowie, MD
Oct 6, 2011
Home Owner from Bowie, MD
Oct 6, 2011
Need to identify and order window tilt latches.
Hello. I am replacing some broken tilt latches. The two I need to replace are a left and right pair, 3-7/16" long and 7/8" wide, with 2-7/16" between holes, and 5/15" thick. White. Unfortunately the latching part broke off and I didn't think to check a working one before I left the house. I hope th ... (cont.)
Quick Learner Lake Mary, FL
Oct 5, 2011
Quick Learner from Lake Mary, FL
Oct 5, 2011
Top Tilt Latch Replacement
This is from a window that tilts in. The latch is from the right hand side. The one that is broken, the top title latch, internal slide latch is broken such that it will not hold the window to the frame. The only marking is on the window latch that locks the window to prevent it from being opened ... (cont.)
Contractor Wayland, MA
Oct 5, 2011
Contractor from Wayland, MA
Oct 5, 2011
trying to identify coil balances
Hi, I am looking to replace both coil balances on a replacement window that is in good shape other than the sash not staying open. I didn't take the coil balance out of the window (didn't have my tools with me) and the homeowner doesn't know the brand, the window is around 20 years old. On the coi ... (cont.)
Quick Learner Baton rouge Louisiana
Oct 5, 2011
Quick Learner from Baton rouge Louisiana
Oct 5, 2011
Window balances for Jordan window, 2830F
Looking for replacement balances. I have a Jordan window Balance is stamped 2830F. Thank you for your help
Quick Learner Georgia
Oct 5, 2011
Quick Learner from Georgia
Oct 5, 2011
balance and other window parts
I need 6 balances that are 29 inches long and 3/8 inch in I think it is red but to me it looks like a dark orange color. Then I need 4 pivoit shoes and 1 pivoit hing and I am sending some pictures of this stuff.
Handy Person Plymouth, WI
Oct 5, 2011
Handy Person from Plymouth, WI
Oct 5, 2011
Norco awning operator
The dual arms fully extended are 17" long. A house logo and the word "TRUTH" are stamped on the right arm. I believe I only need the hand crank, gear drive/shaft and locking sleeve to make it work. Thanks
Handy Person Rapid City, South Dako...
Oct 5, 2011
Handy Person from Rapid City, South Dakota
Oct 5, 2011
Norco Casement Window Weatherstripping
Trying to find replacement weather stripping similar to the one pictured. The windows are Norco from about 1988. Do you have it? Thanks. John S.
Handy Person Pittsburgh
Oct 5, 2011
Handy Person from Pittsburgh
Oct 5, 2011
Help with part ID
Need this plastic channel for old Crossly window sashes. There's one on each side of the sash to help in gliding. Please pics. Thanks.
Home Owner Redding, CA
Oct 5, 2011
Home Owner from Redding, CA
Oct 5, 2011
Window balancers
I have a window balancer block and tacle type the number on the balancer is: 31 9 cv cmc 2 The metal bar is 1/2" and measures 32" long Would it still be a series S385-32. I do not know what the options mean on the s385 block and tackle balances.
Home Owner Amherst ny
Oct 5, 2011
Home Owner from Amherst ny
Oct 5, 2011
Cannot get the spindle itself out of old door latch
I am able to get the spindle insert on the new latch out OK but cannot get the spindle itself out of old door latch inside handle assembly. Any trick to removing or is this another replaceable part?
Home Owner New Jersey
Oct 5, 2011
Home Owner from New Jersey
Oct 5, 2011
Sliding Door handle
The handle on my 30year old sliding glass door recently broke at the threaded inserts located in the outside pull. I think i have found the replacement part for the outside handle on your website (Product Code: 82-042) which i think will solve my problem if I am successful at removing the bits of pl ... (cont.)
Home Owner Michigan
Oct 5, 2011
Home Owner from Michigan
Oct 5, 2011
Right and left cam handle lock
Does the White Cam Handle lock com in Left and right handed. The handle length on these are what we need but we need two for each window. One left and one right
Handy Person New Jersey
Oct 5, 2011
Handy Person from New Jersey
Oct 5, 2011
replacement channel balances
I need to replace both channel balances on window since it will not stay up. The only number on them is 283000A J. This is no other identification such as manufacturer. They are both 29 inches in lenght 1/2 inches wide and 5/8 inches deep. This is not tilt window (top outside window fixed). Slider w ... (cont.)
Handy Person St. Augustine, FL
Oct 5, 2011
Handy Person from St. Augustine, FL
Oct 5, 2011
window balance replacement
I'm looking for a replacement for some window balances in our house. I've attached some photos I took with my phone for a better reference. I've looked through your website but haven't found an exact match yet. Any guidance you could give would be appreciated. Thanks, Andre
Quick Learner
Oct 4, 2011
Quick Learner
Oct 4, 2011
window stop vent lock
Hi, I'm looking for a replacement window stop (I think that's what it's called) but I'm having trouble finding something that looks like it on your website. The image of the broken part is attached. Do you carry this part? If so, would you please give me the URL? Thanks, Doug
Quick Learner
Oct 4, 2011
Quick Learner
Oct 4, 2011
Is the 26-188 latch available in WHITE?
do you have white 2 5/16 metal latch?
Quick Learner San Francisco
Oct 4, 2011
Quick Learner from San Francisco
Oct 4, 2011
Channel Balance 26-4 HD5 CMC 45
Good Day, I'm in need of a set of Channel Balances for a Milgard window. It's 27" long, not including the plastic ends. It has no stamp, but is marked "26-4 HD5 CMC 45" I've studied your catalog and can't quite match the shoe. The window was installed maybe three years ago. The photos show the ends ... (cont.)
Handy Person Hopkins, MN
Oct 4, 2011
Handy Person from Hopkins, MN
Oct 4, 2011
Identifying a mortise lock
I have a mortise lock that is defective. I think a spring is broken. The lock hook tends to get stuck inside rather than "reaching out" to grab the catch on the door frame. I think I need a 82-218 but I'm not 100% sure. I don't know who made the door. The inside handle looks like a 82-035 but the ou ... (cont.)
Quick Learner
Oct 4, 2011
Quick Learner
Oct 4, 2011
Does the 40-150 come with the screws?
Does the 40-50 come with the screws?
Home Owner Louisiana
Oct 4, 2011
Home Owner from Louisiana
Oct 4, 2011
Which weep hole cover?
I am looking for replacements for this weep hole covers can you tell me which one will fit? I am missing several for windows on a house my son just purchased.