Viewing all customer Discussions for:
Door & Window

Contractor northern illinois
Feb 12, 2011
Contractor from northern illinois
Feb 12, 2011
Are cover plates included?
Does part numbers 39-146 and part number 39-147 come with the crank operator cover or do they need to be purchased separately
Home Owner fl.
Feb 11, 2011
Home Owner from fl.
Feb 11, 2011
Door wall wheels for Kinco sliding door.
replacement nylon wheel for kinco sliding door 1 1/2 diameter 5/16 depth
Home Owner studio city
Feb 11, 2011
Home Owner from studio city
Feb 11, 2011
window crank operator
Hi I need a window crank operator with a 1/2 inch wide button that is 1/16 thick. The distance from the top of the button to the bottom of the operator is 5/16. The distance between the screw holes is 3 7/8. The distance from the bottom of the operator to the middle of the screw hole is 3/8. The ... (cont.)
Home Owner california
Feb 11, 2011
Home Owner from california
Feb 11, 2011
Wich T-handle will fit these operators?
Which T-handle will fit the 39-002 and 39-001 operators?
Quick Learner Naples FL
Feb 10, 2011
Quick Learner from Naples FL
Feb 10, 2011
Mortise lock width
What is the mortise width?
Home Owner California
Feb 10, 2011
Home Owner from California
Feb 10, 2011
Can I measure the sash to determine the right balance length?
Is it possible to measure the window sash to determine the correct balance length? The reason I ask is I have several windows that have the 2630C balance measuring 26 inches long. I found a 2630 balance measuring 27 inches loose in the garage. I have checked every window in my home and can't find an ... (cont.)
Handy Person kona hawaii
Feb 9, 2011
Handy Person from kona hawaii
Feb 9, 2011
Replacement Truth 39 13 roller
do you have a replacement roller for the truth 39 13?
Home Owner Southern California
Feb 9, 2011
Home Owner from Southern California
Feb 9, 2011
Window Lock for SUNAIR Alum. Window
Will the Swisco 90-005 be a suitable replacement for the sash locks installed on SUNAIR windows installed circa 1996?
Contractor FL
Feb 8, 2011
Contractor from FL
Feb 8, 2011
Single roller identity?
I need some suggestions identifying replacement rollers for sliding glass patio doors. I have one out and can measure, take a picture, etc. I see some that are similar on your site. What do you suggest? I will need four. I am stuck, door out, have to leave next week. Thanks. Bill ... (cont.)
Contractor Naples , Florida
Feb 8, 2011
Contractor from Naples , Florida
Feb 8, 2011
Can I use this to attach end guides?
Can I use your 3/32 x 39/64 rivet(normaly used to attach the ends guides) to snag the spring balancer?.
Home Owner Fort Lauderdale, FL
Feb 7, 2011
Home Owner from Fort Lauderdale, FL
Feb 7, 2011
Series ID Help. Balance and Top/Bottom Guides
I'm needing to replace two (2) channel balances w/ top/bottom guides however, I cannot determine which ones I need based on the pictures or item numbers listed. I'm looking to replace a rolled-edge channel guide; 30 inches in length with "293" and "AJ" stamped on it (they are slightly seperated fro ... (cont.)
Home Owner Plant City, Florida
Feb 7, 2011
Home Owner from Plant City, Florida
Feb 7, 2011
Which one do I order?
I need to replace several channel balances on the windows in my house but can't determine the correct one to order based on the pictures on your website. It seems there are several different ends for the same basic balance. My balance is 23" long, 1/2" wide and 9/16" deep. I sent some pictures to ... (cont.)
Home Owner Los Gatos, California
Feb 7, 2011
Home Owner from Los Gatos, California
Feb 7, 2011
Need assembly on bottom, not top.
We are trying to replace a Truth roller assembly #4194266 The only diference between the 81-137 and the Truth, is the "2 mounting flanges with the screw holes" needs to be on the bottom of the roller assembly, not on top. Is this available? I can send you a photo.
Home Owner Norfolk VA
Feb 4, 2011
Home Owner from Norfolk VA
Feb 4, 2011
Spiral Balances
Hello I need to order some replacement spiral balances for my double hung, tilt, insulated windows. My individual sash weight is about 20 pounds. The problem is the size of my balances are 1/2 inch diameter and your product offers 3/8 or 5/8. I'm looking at either the 17" 600 series or the 900 ... (cont.)
Home Owner Tampa
Feb 4, 2011
Home Owner from Tampa
Feb 4, 2011
Kinco channel balancers
I have Kinco make single hung Aluminium Windows in my Highland home in Tampa. Some of the channel balancers have gone bad due to breakage of plastic top and bottom clips. I tried to find out suitable replacement balancers from your online catalogue but not sure of the match. Details of my e ... (cont.)
Home Owner Fort Lauderdale, FL
Feb 4, 2011
Home Owner from Fort Lauderdale, FL
Feb 4, 2011
"Options" selections for Channel Balances?
Your 30" (30 inch) Series 350 Channel Balance webpage provides a selection called "options" on the same page (see below. What are these "options"? I'm not sure if I need to choose one; my chnnel balance has "293" stamped on it; does this mean I should select "2930"? George M. Option: ... (cont.)
Quick Learner
Feb 2, 2011
Quick Learner
Feb 2, 2011
Channel Balance Selection & Top Sash Guide Help
I am having to replace a left and right window balances that have broken hardware, manufacturer unknown. I believe I need the 29" Series 350 Channel Balance S350-29 as the dimensions seem to match, including the Top and Shoe. I have attached a picture of the pieces to confirm that these are the repl ... (cont.)
Home Owner Willard ohio 44890
Feb 2, 2011
Home Owner from Willard ohio 44890
Feb 2, 2011
Need a latch or catch for the 40-150 inside handle
I purched 40-150: Inside Handle for my forever door. Now I need new latch or catch, Can you tell me which one will work?
Home Owner West Melbourne, FL
Feb 2, 2011
Home Owner from West Melbourne, FL
Feb 2, 2011
Window balances
I have Kinco windows that were installed when my house was built in 1978. Kinco is no longer in business and I need to find replacement balances. Do your balances fit Kinco windows? I looked at the balances online, and the top of the 19-008 balance looks about right, but I don't recognize any of ... (cont.)
Home Owner Naples, FL
Jan 31, 2011
Home Owner from Naples, FL
Jan 31, 2011
Which part do I order for a Unique 27-D-40?
My balance is stamped "Unique 27-D-40" but the chanel measures 28". Which replacement balance do I order, the 27" or the 28"? Thank you, Ed Lary