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Door & Window

Hello. I need to replace a 1/2" non-tilt channel balance but the top and shoe combination are not among your standard selections. The top looks like a 19-005 and the bottom looks like a 15-001 or 15-003.

I got a 2430 balance with a 19-002 top. However, I am having trouble identifying the right shoe. It's either 15-001 or 15-002. Size 2430 non-tilt 1/2" wide 19-002 top see pictures for the shoe (either a 15-001 or 15-002??) thank you.

I have determined following your directions that I need S180 coils to fix my window. Is it unusual for both sets on both sides to fail at the same time? Do the coil housings need to be replaced too, or can they be reused if undamaged? Thanks in advance for your reply.

I believe that product code 87-069 is for the replacement part I need. I was wondering if the part was available in black. I need 36 total parts but want to get 1 first to make sure it is the correct part. Thanks, Justin

Greetings, I took several pics of my channel counter balancers, probably more than needed. I also looked at your web page and beleive this is a series 390. So you know, this is 1/2 wide and 27" long. The number stamped on it is 2630. Can you please help me confirm the correct series number f ... (cont.)

I am looking for White Screen Corner Insert The Exposed square is 3/4" x 3/4". Each of the Screen Frame inserts are 3/8" wide The profile view is 1/4" thick Overall length is 1 1/4". Jack

Are the axels either center dirilled to facilitate tapping or tapped for screws/bolts? If drilled or tapped, please provide parameters.

I recently received my order for 10 30" 351 Channel Balances. When trying to install I noticed several Top Sash Guides were broken on my windows. I looked through your catalog but could not find one that matched mine's dimension and hole pattern. Here are the dimensions (if viewing from straight ... (cont.)

I purchased and received 12 units of the 26-338, which is an exact replica of the sash stop in my windows, however, the part is slightly too wide to fit in the hole?? Do you carry a more narrow version? If not, would you know who might? Is there another product that would be a replica. How do I ... (cont.)

My storm door lock is broken. The outside handle hangs down. I believe it is due to the inside handle. My inside looks like the 40-150, however, the spindle coming through the door from outside to inside handle is 5/16 in. what do I order. thanks Bruce

What is the load capacity of Product Code: 81-149?

Will this work on international and Milguard awing windows?

How you get the old mortise lock out and replae it in an American Craftsman Vinyl door? I have found the parts in your catalog which match the one I have in the door but unsure how to get the lock out and put the new one in... the part is Product Code: 82-218 round face. Any help will be apprecia ... (cont.)

I am looking to replace the seals at the bottom of my shower walls (not the door). They look pretty similar to this product. How can I determine if this will fit and work in that application? The height measures the same, but my seals do not end in a hook at one end like this does. ... (cont.)

Can you tell me how wide the Slider Slicker Track Lubricant stick is? I want to use it to lub the sashes of Aluminum windows but the track is fairly narrow. thanks

For the life of me, I can figure out how to get my old broken roller assemblies disconnected from the sliding door frame. I've gotten all the way to removing the foot frame section with the two roller assemblies, but hammering, twisting, bending, or wedging the remaining hooked wedge piece avails n ... (cont.)

Does the 26-210 pivot bar holder go with the 26-040 3"inch pivot bar? I have 3" pivot bars, what holder is used with it?

Between the 75-006 and the 75-033, are they both used for the same purpose. They both say for Tilt Windows. Is one better or easier to use than the other? Thanks

I have a question for one of your tech.'s about the sliding window rollers with metal housing product code: 87-006, 87-006A, 10-118, or any other of the same size rollers What type of metal is used on your roller housing, axel, ball bearings, and metal wheels? Will they rust if moisture ... (cont.)