Viewing all customer Discussions for:
Door & Window

Handy Person
Dec 23, 2024
Handy Person
Dec 23, 2024
Casement hinge seating shoe
We have casement windows in a conservatory room. One “catch” has a piece of plastic that has broken off preventing the window from having a tight close/seal. I’ve included photos of an undamaged catch and zoomed out photos of the window. Currently the window can be fully and ti ... (cont.)
+1
Handy Person Lakewood nj
Dec 23, 2024
Handy Person from Lakewood nj
Dec 23, 2024
Window crank guide
I couldn't find the name of the window But on one of the photos has a sticker with a bunch of numbers.
Contractor Pennsylvania
Dec 23, 2024
Contractor from Pennsylvania
Dec 23, 2024
Old Window springs
Looking for springs that are 5/¹6 of an inch wide and 12" long when there is no tention on it . Do you have anything to replace it. Thanks Barry
Handy Person Southern Cal
Dec 23, 2024
Handy Person from Southern Cal
Dec 23, 2024
Screen Door Replacement Rollers
Previously ordered 84-104 - Screen Door Roller, 1-1/4" Dia Steel. As the photo shows, the new rollers are too large. The old roller is about 1" diam. I need 10. Do you have them? OK to send back the parts that don't fit? Thanks much. Rob
Contractor Greenville, Sc
Dec 23, 2024
Contractor from Greenville, Sc
Dec 23, 2024
Balances, tilt pins
I need all components.
+1
Contractor Connecticut
Dec 23, 2024
Contractor from Connecticut
Dec 23, 2024
Need replacement cranks
Please can you help with finding a replacement for this crank
+2
Quick Learner
Dec 23, 2024
Quick Learner
Dec 23, 2024
Tilt Window Part Inquiry
Which part would I need to fix these broken latches in this tilt single hung window?
Home Owner Northampton PA
Dec 23, 2024
Home Owner from Northampton PA
Dec 23, 2024
Patio door handle/lock assembly
I need to replace just the locking mechanism. As you can see, the one hook does not retract. If it comes as a kit, so be it
Home Owner Whiting New Jersey
Dec 23, 2024
Home Owner from Whiting New Jersey
Dec 23, 2024
Lock replacement patio door
I have a Silverline sliding patio door. The door latch is very loose but moves up and down. But, the door does not lock. Do u have a replacement lock for the stats I provided on the doors label. Or do you have any suggestions as to adjust the loose keeper that moves freely but does not hold to lock ... (cont.)
+2
Quick Learner
Dec 23, 2024
Quick Learner
Dec 23, 2024
Extended-Travel Channel Balance 29DS49
Length is 29.5", the stamp is 29DS 49. I will need 4 balances.
+1
Home Owner Missouri
Dec 22, 2024
Home Owner from Missouri
Dec 22, 2024
Channel Balance Question
I think the part I need is S351-37. I've attached photos just to make sure the ends are correct. My balance has 3630 stamped on it. Since you are out of stock for that weight, can I go up to the 3640 and be safe?
+2
Home Owner Cedar Grove, NJ
Dec 22, 2024
Home Owner from Cedar Grove, NJ
Dec 22, 2024
Cabinet hinge
My kitchen was renovated in the 80s and all the hinges are breaking. I need replacement for these hinges. Actually I think the previous owners may have bought them at your store.
Home Owner Charlotte, NC
Dec 22, 2024
Home Owner from Charlotte, NC
Dec 22, 2024
Replacement glazing bead
Bottom glazing bead for intorior side of unknown make/model window. Could not find match on your website
+2
Home Owner Tampa, FL
Dec 22, 2024
Home Owner from Tampa, FL
Dec 22, 2024
29" Extended travel balance Block and tackle
The original balance in the pictures I provided says 28b on it and is 29" long. A window person replaced some on a simple window and they say 28-2 Fq5-cmc 21. The plastic guide wings are the issue as I cannot seem to find a rod that includes the guide wings that are on my original balance rod. The g ... (cont.)
+2
Contractor Palatine IL
Dec 22, 2024
Contractor from Palatine IL
Dec 22, 2024
Double entry door latch
Latch for non active door
Quick Learner everett WA
Dec 22, 2024
Quick Learner from everett WA
Dec 22, 2024
Channel Balance with sash cord snapped
The channel balance screw/plastic insert and the screw that goes through both to attach to the window bent/broke. It is a 28 inch channel balance that screws into the window pane. I have additional pics but it only allowed 5 to be uploaded.
+12
Quick Learner Southern California
Dec 22, 2024
Quick Learner from Southern California
Dec 22, 2024
New color replacements
Hi, I'm looking for the replacements for what I took pictures of and uploaded. We changed the color of the window and so the white no longer matches, and I was wondering if you have a dark brown, or a black version of these parts
Quick Learner Arizona
Dec 22, 2024
Quick Learner from Arizona
Dec 22, 2024
Pella window latches
House was built maybe in the 90's..
Handy Person Charlotte, NC
Dec 22, 2024
Handy Person from Charlotte, NC
Dec 22, 2024
Double Hung Window Tilt Window
I am searhing for the left and right hand sid piece for a tilt window. The piece is a latch that holds th window in the trak and allows you to remove the window. The piece appears to be spring loaded and slides back and forth, allowing the latch to move.
+2
Home Owner Lorain,Ohio
Dec 22, 2024
Home Owner from Lorain,Ohio
Dec 22, 2024