Viewing all customer Discussions for:
Door & Window

Home Owner NC
Nov 17, 2024
Home Owner from NC
Nov 17, 2024
Bottom seal on vinyl window
I need to replace bottom seal on vinyl windows. The seal snaps into a slot on the front side of window and has round rubber seal under bottom of window. It is not glued as you can slide it slightly side to side. Do you know what seal this may be? The part of the seal on the front of the window is ... (cont.)
Quick Learner 29650
Nov 17, 2024
Quick Learner from 29650
Nov 17, 2024
Pella window
The Tlock shoe on both side of my Pelham window are broken The balances are fine I am having trouble to remove the tlock shoes from the channel. I might have to cut a slot on the top of the window track to remove the Tlock.. But how will I be able to hook it to the balance?
+1
Home Owner Hollywood Florida
Nov 17, 2024
Home Owner from Hollywood Florida
Nov 17, 2024
Awning window crank
There isn't any writing for the part numbers or product name but I have one that will no longer fully close and need a replacement. I'm assuming it's from the 1960s as everyone else is saying the same
Quick Learner Fairhaven MA
Nov 17, 2024
Quick Learner from Fairhaven MA
Nov 17, 2024
round foam filled vinyl covered tube
I have 10 windows and they have the vinyl has all split on the outside I have put flex tape on them to hold it in place but that is coming off because the foam is degrading.
Home Owner California
Nov 17, 2024
Home Owner from California
Nov 17, 2024
Mortise locket screen door
We would like to replace our mortise lockset. Can you identify a lockset that will be a direct replacement? Thank you.
+1
Home Owner 43015
Nov 17, 2024
Home Owner from 43015
Nov 17, 2024
Ply Gem 1500 Window Balance Question
Hello! I am having issues closing my Ply Gem 1500 single hung window. The sash will not close all the way to lock. The strings on the balances are very taught compared to my other windows of the same size when fully closed. It seems to me its a balance issue. The balances on the problem window are ... (cont.)
Landlord Columbus. MS
Nov 17, 2024
Landlord from Columbus. MS
Nov 17, 2024
Lock and Keeper
I need replacement lock and keeper
Quick Learner Chicago
Nov 17, 2024
Quick Learner from Chicago
Nov 17, 2024
Piece inside of broken handle
Hi, The photo shows how the piece broke in two (holding piece where it should be). I need that piece to put the handle back on. I took a picture of what the piece looks like hole from the other handle. Thank you!
+1
Quick Learner Rockford Tn
Nov 16, 2024
Quick Learner from Rockford Tn
Nov 16, 2024
Balance part identification
Hello, the first picture shows the product we have purchased. The rest of the pictures showmy existing product. My question is the upper mount for the string tension on my window is in a slit in the housing. The new product sounds like you use a screw to mount. Is this correct or do I have the wrong ... (cont.)
+2
Quick Learner Valencia CA
Nov 16, 2024
Quick Learner from Valencia CA
Nov 16, 2024
Balancers
Please identify and locate replacement parts.
Quick Learner Ca
Nov 16, 2024
Quick Learner from Ca
Nov 16, 2024
Do you sell the 2930 balance channel
I am looking for the balance channel 2930 bs JL Is the right and left are the same if the same I need 4pieses or two pairs please let me know so I could order ot
Quick Learner Idaho
Nov 16, 2024
Quick Learner from Idaho
Nov 16, 2024
Need help identifying latch
Vinyl window latch on bottom of window
+1
Home Owner 4424 rocky point dr, A...
Nov 16, 2024
Home Owner from 4424 rocky point dr, Antioch, CA 94531
Nov 16, 2024
34" Caldwell channel window balance
Hi, My name is Meng and I am looking for channel window balance to fix my windows. I need your help to pick the right one. Please see the attached images. My email address is ndkorng@yahoo.com. Thank you very much
+2
Home Owner Houston - Tx
Nov 16, 2024
Home Owner from Houston - Tx
Nov 16, 2024
Window part
Hello, these two parts of my window broke and wanted to know if you have spare parts.
+1
Home Owner St. Louis, Mo
Nov 16, 2024
Home Owner from St. Louis, Mo
Nov 16, 2024
Weather Strip
The door is by Cole Sewell. I am looking to replace the weather strip that slides between the opening I'm pointing at. Any help?
Quick Learner
Nov 16, 2024
Quick Learner
Nov 16, 2024
Window balancer issues
Hello, My name is Ren, I have some issues with my windows balancer. When I try to open the windows they won't stay up. Also I did some research online and could not find the parts for them. I am not sure is that the spiral balancer or other balancer. Thanks so much!!!
Home Owner Forest Park, Illinois
Nov 16, 2024
Home Owner from Forest Park, Illinois
Nov 16, 2024
Need replacement casement operator for condo window
Hi, we are seeking a replacement casement operator for a window in the condo we are currently selling. Picture "Condo Window 1" is the window with the faulty operator, while picture labeled "Condo Window Ref Num 4" provides the reference number on the current operator. The other two pictures are of ... (cont.)
+1
Handy Person Oakton, VA
Nov 16, 2024
Handy Person from Oakton, VA
Nov 16, 2024
Broken sliding clip on Certainteed casement, swings left
We just replaced the glass and weatherstripping in our ~3 ft square Certainteed casement. We thought we'd successfully reset the sash, but on its 2nd open, the bottom sliding clip on the hinge attached to the sash was partially in and partially out of the window's track. In trying to release the win ... (cont.)
Home Owner Florida
Nov 16, 2024
Home Owner from Florida
Nov 16, 2024
Need 2 replacement balances
This is a Lowson Impact window 53"x 50" . Need 2 replacement balances.
+2
Home Owner Edgewater, NJ
Nov 16, 2024
Home Owner from Edgewater, NJ
Nov 16, 2024
Window hardware
I am looking to replacement and repair window hardware. Do these come in white?