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Hi, I don't need the whole shoe, I just need the metal cam on which the pin pivots. This can be removed by twisting out and twisting a new one in.

Need to replace both sides of the sash balance window ref 2740. Attached, please find the photos I took from it. Let me know if you have any question, thanks

I bought the wrong latches.

I am looking for a left side tilt latch for my MI 3500 window. Not sure what you call this color? Taupe?

I need help identifying this lock brand so I can find a handle

Sash is 36", weighs #22

based on the patent number on the existing MORTISE LOCK (see the attached picture) part number is 82-211. However the keeper is a different design. Would it work in my case? Also, can you help to identify both sides handles (similar to existing - see the picture) and compatible lock cylinder. ... (cont.)

Dear there, I looked at your website, and found my window looks like casement window. Currently my window opener is broken (I can open the window, but cannot close it, the handle will be off when I close it. See the attached pictures. Could you please which parts I need to buy? Thanks a lot! Jon ... (cont.)

Looking for these parts to our Alliance windows.

Window # 60992 JMH residential The whole left side of window needs to be replaced

I need a #7 coil shoe for this window. The color is blue. Please advise. thank you in advance.julie

Recently servicing our rental and tenant reported the window mechanism had come off. On inspection the ends are sheared. Is there a replacement available? The pivot handle is working and the window opens freely

Channel length is 19.5'' (not including top/shoe), width 0.5'' Stamp printed is "19 6 B.S.I VP" Window is Alpine Windows. Installed in 2005 4 balances will be needed for 2 windows 0.5 x 19.5''

Do you have a replacement for this 27 inches long with an 1 1/4 shoe

Need replacement Andersen sash balances. Confused on which number to look up. I attached a close up of the numbers. Also, are these the same left and right?

Hi, This is my roller assembly / I got the photo off one of your videos. I need a part no. for a 1-1/4 inch stainless steel wheel. Also need a part no. for a stepped axle to fit the stainless steel wheel you recommend. I would prefer if the stepped axle were stainless steel also, but I can live with ... (cont.)

The plastic tab in the sliding door guide broke off. Can you identify the replacement part for this guide? Thank you

I recently ordered replacement parts for my Patriot Casement windows under order for 39-187 & 39-188. These were the closest matches to the existing crank show in picture above.The new parts do not match the existing. do you have anything like my existing cranks.Paul

Do you have replacement for handle/lock pictured? Looks like Flush Mount Patio Door Handle Set, 6-3/8" Product Code: 82-076 might work but would like to be certain. Would have to be installed upside down. Would that be doable? Ours only shows patent number 3216229. Original to our home built in ... (cont.)

Looking for the part