Viewing all customer Discussions for:
Other

Quick Learner Mooresville, NC 28117
Dec 3, 2020
Quick Learner from Mooresville, NC 28117
Dec 3, 2020
Identifying marks
Hi - This is from an Andersen "Terratone" (I think that's the right name) sliding glass door from the mid-1980s. I'm pretty certain it's the original roller. 7163-2 is stamped in the top. (See Photo). ThanksJohnny
Handy Person Mount pleasant SC
Dec 3, 2020
Handy Person from Mount pleasant SC
Dec 3, 2020
Window balance
I have 34a, 34b and 34c. I also need the metal part.
Distributor Ridgefiled NJ
Dec 3, 2020
Distributor from Ridgefiled NJ
Dec 3, 2020
Please ID bifold parts
Hi Please see attached parts need iding and pricing please 50 of each Thank you
Home Owner Berkeley, MI
Dec 3, 2020
Home Owner from Berkeley, MI
Dec 3, 2020
Sash tilt latch replacement
There are no manufacturers labels or information. These windows are old and of an unknown age. Top is 2 inches in length by 7/8ths inch wide. The clip under the center is 1/2 inch.
+1
Handy Person 48381
Dec 3, 2020
Handy Person from 48381
Dec 3, 2020
Replacement pivot lock shoes
I didn't see these on your website. Hoping you can identify them. The windows no longer stay open when these pop out of their location in the window jam/spring area.Thanks,Mike
+2
Home Owner New City, NY
Dec 3, 2020
Home Owner from New City, NY
Dec 3, 2020
Window latch
Hi there, As shown in the first two pictures, I just need the part that goes on the window. Would you have the same part or compatible parts? Thanks, Jason.
Handy Person Pa
Dec 3, 2020
Handy Person from Pa
Dec 3, 2020
Sliding door lock
Seems to be broken, like a spring missing, want to replace, how do I I identify what lock I need, and how do I get it out of door
Quick Learner virginia
Dec 3, 2020
Quick Learner from virginia
Dec 3, 2020
window pin
the part does not have any markings or numbers on it .
+2
Quick Learner North Carolina
Dec 3, 2020
Quick Learner from North Carolina
Dec 3, 2020
Please provide replacement part number
Hello. I have a vinyl sliding door that needs a new lock and I was hoping you could provide me the part number so that I could order it from you. I saw one on your website that looked close but it had two slotted opening in the center where mine only has one with the other hole being empty. The d ... (cont.)
Home Owner Flower Mound TX
Dec 3, 2020
Home Owner from Flower Mound TX
Dec 3, 2020
balance numbers and part screwed on top of window
my balances are listed as BSI numbers are 2830, 2840, 28 B and 28 C they are 29 inches long. Which model would be best?
+3
Professional Prescott Valley, Az
Dec 3, 2020
Professional from Prescott Valley, Az
Dec 3, 2020
16" Sash Balance
Greetings, Im having a very difficult time finding this particular Sash Balance here in my town. I figured you may shed some light and give me lead on this. The metal channel is 16" long x 9/16" deep. Spine of channel is 1/2" wide, but on the open side of channel its 5/8" wide from rolled edge to r ... (cont.)
+2
Home Owner Hawaii
Dec 3, 2020
Home Owner from Hawaii
Dec 3, 2020
24" single hung widow spring
I'm looking for a replacement window spring for a single hung window. the following numbers and letters were on the part: 24 3 bs 1
Home Owner Boynton Beach, FL
Dec 3, 2020
Home Owner from Boynton Beach, FL
Dec 3, 2020
Identify channel balance
I'm pretty sure I have a 3850 channel balance for my 29" x 33" Lawson Industries 7700 impact sliding window. I can't figure out what part I need from your catalog. Can you provide a proper model number to buy? There are 800 other homes in my community with the same windows. Your help is apprecia ... (cont.)
Contractor Nyc
Dec 3, 2020
Contractor from Nyc
Dec 3, 2020
Broke latch
Distant between screws 2:1/4 W is 1:1/8 Length 3:5/16
Home Owner Baltimore
Dec 3, 2020
Home Owner from Baltimore
Dec 3, 2020
Screen
I have screens in my windows that are held in by plastic clips. Do you sell anything like this? Or do I need a picture ?
Home Owner
Dec 3, 2020
Home Owner
Dec 3, 2020
Replacement casement pivot arm operator part needed
Looking to replace rusted, broken bathroom window casement pivot arm operator. Picture shows: "Truth" on arm (see picture) What appears to be "W&M" on crank handle
Handy Person California
Dec 3, 2020
Handy Person from California
Dec 3, 2020
Home Owner Geneva, IL
Dec 3, 2020
Home Owner from Geneva, IL
Dec 3, 2020
Storm Window plastic lock CARE-FREE
Do you have replacement storm window/screen locks to replace CARE-FREE lock shown in photo? Thank you!
Home Owner Michigan
Dec 3, 2020
Home Owner from Michigan
Dec 3, 2020
Door latch
82-086 was bought. Need the latch that goes with this part
Home Owner Easton, PA
Dec 3, 2020
Home Owner from Easton, PA
Dec 3, 2020
Cold time of year to have a window fall out; searching for possible repair parts
The wind blew robustly causing the window to fall out the wall. Somehow the locks were both open & this piece was broken. The windows are 19 years old when installed as new construction. I'm pretty sure that I cold called on Swisco some 20 years ago to inquire about your heattreating needs. ... (cont.)