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We have 2 of the pella sliding glass doors that were installed at the same time. One opens right to left and the other opens left to right. The photos are from the door that opens right to left and still works. The door that opens left to right is the one with the bad latch mechanism. The lever to m ... (cont.)

There is no numbers or writing on the latch.

Door is at least 15 years old. Your recommended replacement?

Hello, I'm hoping to replace the parts for my swisco door. Including handle set, striker plate, level, lock etc. The Code: PAT-086 SPEC: NFRC Series: NC5500 MST: 6080 Can you please help me determine the parts necessary, I have located a few options on your site and need assistance please. ... (cont.)

This morning I opened a kitchen window and the left shoe pivot locked in the open position. I have removed the sash the shoe pivot appears to be broken. Regardless, it will not move up or down from its current position. Please see the attached photos. I am assuming replacement is needed. Thanks in a ... (cont.)

Hello, My window is missing a channel balance. 27 5 BSI Pm Also top guide seems to be broken. Would you be able to tell me the weight for this window and correct channel balance? Also top guide as well. Thank you, Michelle

I need to order 2 - 2040 channel balances w/ 19-038 top and 15-193 bottom. Thank you

Would like to replace the low e gas window chamber

Looking for replacement plastic retaining "L" brackets that hold the non-sliding door against the frame.

Can u advise if 39-107FK will work? If not dcan u provide me with a replacement. I need 6 color white.

Looking for these sash guides. Measurements are 5/8" bottom width, 1 1/16" top width. One screw hole. (pictured unit is broken). The one I'm looking for has a small rectangular slit in it as shown in my pictures.

I am needing one right side tilt latch in beige for Pennco single hung vinyl window The home was built in 2005 I also need one sash lock for same swindow

Part number on the old balance is S3 9#31 8-87. also11600-17. I need 4

I am a 72 year old woman who trys to repair things and when that fails, which is more often than not,calls upon "1-800-help me", which in this case is you. I have 4 windows that wont stay up. they are AAMA / NWWDA 101 / l.S. 2-97 H-R30-48 x 72 what parts do i need to order including the tools to ins ... (cont.)

I have ordered a few versions but never seem to quite get it right. Vinyl double pane windows from 2015. I believe they are a window made by Anderson

I need 4 of these

This is a double hung window tilt out.Nancy Thank you.

Hello, I am looking to replace a few of these push button folding window crank handle with a 6 hex head, can you help me with the proper name of it? thanks

Please help to identify the part

I went through all of the roller assemblies on your site looking for a match to this roller, but to no avail. The windows are single pane and reasonably heavy, which explains the brass rollers. The initials P.G.T. are found on the locks and the weep hole covers are embossed "P.G.T. Venice, FL". S ... (cont.)