Viewing all customer Discussions for:
Other
Home Owner
Vancouver, WA
Jun 7, 2023
Home Owner from Vancouver, WA
Jun 7, 2023
Double Sliding Mirrored closet door track
Width of double sliding door track is approximately 1 13/16" wide and needs to be at least 5'10" (70") in length. I am looking for this door track in Black finish. Thank you! Todd
Contractor
85255
Jun 7, 2023
Contractor from 85255
Jun 7, 2023
Mirrored closet door track
mirrored closet door track
Purchasing Agent
Santa Barbra
Jun 7, 2023
Purchasing Agent from Santa Barbra
Jun 7, 2023
Store panels
I'm looking for store front panels 3 pcs 7' 8" wide x 7' 10" tall With laminated glass
Home Owner
New York State
Jun 7, 2023
Home Owner from New York State
Jun 7, 2023
broken latches
Hi, New owner and many of the internal latches which ensure the window does not fall forward are broken. I would love to replace them as the window is fine except for the latches which limit us from opening the windows. Thanks, Kyle
Home Owner
Ssf
Jun 7, 2023
Home Owner from Ssf
Jun 7, 2023
Please help identify a replacement
I would like to order two replacement parts for the window. Can you plhelp id the replacement part and provide a part #. Thank you if there are any replacement parts please call me
Quick Learner
USA
Jun 7, 2023
Quick Learner from USA
Jun 7, 2023
Custom Channel Balance Quote Request
Full name: us energy windows door Channel balance series: S385 Channel length: 42 Channel stamp: 42-3 Quantity: 4 Comments: need asap
Quick Learner
Tiverton, RI
Jun 7, 2023
Quick Learner from Tiverton, RI
Jun 7, 2023
casement lock handle broken....both sides or I guess left and right
It appears both handles broke although I can jury rig them in to lock or unlock. Prefer obviously to get new ones. There is a back outside plastic plate which on one was snapped off so hoping it comes with that piece of plastic. I do have a few windows which need replacement spiral window balance ... (cont.)
Quick Learner
Jun 7, 2023
Quick Learner
Jun 7, 2023
Searching for caldwell series 242
Hello, I'm looking for a Caldwell sash balance type 242. Are they still available
Handy Person
Toronto , Canada
Jun 7, 2023
Handy Person from Toronto , Canada
Jun 7, 2023
Casement window Lock not functioning
Our casement window Lock is not functioning - that is, it moves up and down freely without moving any mechanism. Thus, window cannot be cracked open. How can this be fixed without removing the window? Greatly appreciated. Dave
Quick Learner
Jun 7, 2023
Quick Learner
Jun 7, 2023
Searching for PK 213:
Pella French door needs replacement of weatherstrip/sweep I have a part number of PK 2133
Home Owner
Caledonia, WI
Jun 7, 2023
Home Owner from Caledonia, WI
Jun 7, 2023
Pella Patio and Screen door parts
Hello, the home that I recently purchased is approx. 20 years old, and I'm looking for various window parts. I'm thinking about starting with my patio door and would like to replace any necessary seals, etc. so that it keeps optimal efficiency. I've included photos. Is there any other info needed to ... (cont.)
Home Owner
Baltimore, MD
Jun 7, 2023
Home Owner from Baltimore, MD
Jun 7, 2023
Help With Finding a Broken Part on Older Pella Window
Cannot find anyone -- including Pella Service Center -- to identify and locate the cracked plastic part that is part of the top track system.
Home Owner
Evansville In
Jun 7, 2023
Home Owner from Evansville In
Jun 7, 2023
Sliding glass door locking handle
The handle that I am holding in the first photo is what I am trying to find. It has no markings for the manufacturer, the handle angles away from the door jam so I can get a key in an out and lock it. The handle that is on the door at the moment does not angle away from the door jam, and I cannot ge ... (cont.)
Quick Learner
Jun 7, 2023
Quick Learner
Jun 7, 2023
Aluminum window weatherseal sizing photos
I am trying to replace the weather seal on a few of my aluminum sliding windows. By removing old seal and measuring the seal it looks like 3/16 by 5/16 but I could be off because of the age of the old seals. can you help?
Contractor
Santa Barbara
Jun 7, 2023
Contractor from Santa Barbara
Jun 7, 2023
Door lock-Entire assembly
I need a door lock the entire assembly please for a New Castle XT / Insulate 960
Contractor
Ohio
Jun 7, 2023
Contractor from Ohio
Jun 7, 2023
Single hung vinyl window within 10 years of age
Need to new spring kitsFound sticker for order on sashHave multiple windows with bad balances and some of the internal holders in the bottom of the sash that go into the balance.
Quick Learner
Jun 7, 2023
Quick Learner
Jun 7, 2023
trendsetter window parts
balance for single hung vinly window
Home Owner
North Andover MA
Jun 7, 2023
Home Owner from North Andover MA
Jun 7, 2023
Grill damage
Hello, I am looking to see if we can get parts for the screen and along the slider door where there was damage due to heat from our grill. We are hiring someone to repair but trying to find out if we can get the parts.
Home Owner
Centreville Virginia
Jun 7, 2023
Home Owner from Centreville Virginia
Jun 7, 2023
Left door hardware intact but Right mechanism broken
Had a baby shower (first grandchild soon!). A guest forced door and broke something in 3 point ( my best guess) on the right door. First 2 pics show left door. It latches fine. The right door won't lock into floor or upper plate. Last picture shows where I removed the bottom door mechanism. The pla ... (cont.)
Quick Learner
USA
Jun 7, 2023
Quick Learner from USA
Jun 7, 2023
Would Like Track / Cover and Handle to go With 39-460
Would like a Track with a Cover and Handle to go with 39-460.