Viewing all customer Discussions for:
18-018 5/8" Sash Guide, Howmet
18-018 5/8" Sash Guide, Howmet
Home Owner
Daytona Beach, FL
Oct 15, 2025
Home Owner from Daytona Beach, FL
Oct 15, 2025
Milestone Single Hung Series 1000 Window Channel Balancer
Hi guys, Yea, I finally found the time to pull my window apart.I hope you can help me with new parts. Springs look good btw.Looks like the pulleys broke.Channel Balancer stamped number is 28C.The length of the metal only section is 29 inchesNeed two sash cam clips as well.-Product Code: 18-018 5/8" ... (cont.)
Quick Learner
Florida
Apr 5, 2024
Quick Learner from Florida
Apr 5, 2024
Florida balance shoe
This is a Florida window and the 15-029 custom shoe is an exact size match. I assume that custom shoe would go on a S380-37 with the 3640 option, confirm? I only need one balance to replace the broken one. As far as the top sash guides, these are the ones that are closest: 18-044, 18-161, and 18-01 ... (cont.)
Quick Learner
Sarasota FL
Jan 28, 2024
Quick Learner from Sarasota FL
Jan 28, 2024
28-F-60 Channel Balance
We have a house built in 2010 in Sarasota FL. One of the channel balances on a window is broken. The metal part of the channel balance is 29". Printed on the channel balance are the words 01/10 Unique 28-F-60. A sticker at the top of the inside of the window frame says: "Keystone Certification Pr ... (cont.)
Quick Learner
canada
Apr 4, 2022
Quick Learner from canada
Apr 4, 2022
plastic piece at top of window
need those caps for top of window
Home Owner
Fort Myers, FL
Jan 23, 2022
Home Owner from Fort Myers, FL
Jan 23, 2022
Window Channel Balance
I believe that I need the #380 channel balance. The length of the metal part is 24" and the width is 1/2". The #2320 is stamped in the metal. The depth of the shoe is 7/8" so I think I need the #15-029 shoe. I would also like to order the #16-002 take out clip and the #18-018 sash guide. I would lik ... (cont.)
Quick Learner
Riverside ca
Oct 15, 2021
Quick Learner from Riverside ca
Oct 15, 2021
Handy Person
Richmond va
Oct 13, 2021
Handy Person from Richmond va
Oct 13, 2021
Guide parts
Looking for old parts for this window. It won't stay up.
Quick Learner
San Diego
Sep 22, 2021
Quick Learner from San Diego
Sep 22, 2021
Milgard Window Sash Top
Please help me choose the correct Sash Top for my Milgard window. Series 3210 - single hung - P.L.# 032-157 I've determined the Series 380 - 3250 is the correct channel balance.
Home Owner
85345
Mar 14, 2021
Home Owner from 85345
Mar 14, 2021
Window slides
Hello, I need to order 4 of these exact slides to replace mine. All of them are the exact same. The seem to say 27 2 LO Caldwell stamped on each of them. The metal part is 1/2 wide by 28 inches long. I'd also like to replace the stops on the window. I don't see a part number for that but have includ ... (cont.)
Handy Person
Irvine, CA
Jan 4, 2021
Handy Person from Irvine, CA
Jan 4, 2021
Top Sash
Can you please tell me which product # I need to order? Thanks
Home Owner
Greenacres, FL
Nov 30, 2020
Home Owner from Greenacres, FL
Nov 30, 2020
Need Replacement Sash Guide
I purchase 12 item # 18-018 but it was the wrong Item, pls help me identify the part in the photos.
Quick Learner
Nov 2, 2020
Quick Learner
Nov 2, 2020
Balance channel and say
I need 2 29' channel balance and 4 27' channel balance and 8 sashes. I included pictures of exactly what I need.
Home Owner
Brandon, FL
Oct 31, 2020
Home Owner from Brandon, FL
Oct 31, 2020
Chaging channels in the windows
I bought the new channels from you according to the directions per you tube video and measurements. The channels fit great. The top if the windows have a plastic piece that is broken on one side. The right side is not catching on the channel. I am hoping you can figure out what the name of this ... (cont.)
Home Owner
Tampa, Florida
Oct 19, 2020
Home Owner from Tampa, Florida
Oct 19, 2020
Top Sash Guide
Please help me identify which part this is. I ordered 18-018 last week but I ordered the wrong part.
Quick Learner
Jacksonville Fl
Oct 4, 2020
Quick Learner from Jacksonville Fl
Oct 4, 2020
What top sash guide do I need?
Channel balance S380 (29-4) 30". Currently have a top sash guide with the measurements of 1-9/16" long. Top width 7/8". Bottom width is 5/8". What is the correct top sash guide needed? I can not seem to find the correct one on this site. Will item#18-166 or 18-018 work? I ordered and received 1/2" ... (cont.)
Home Owner
Summerfield, FL
Apr 13, 2020
Home Owner from Summerfield, FL
Apr 13, 2020
need a matching top sash guide
I need to replace the sash guide - top on a kimco window. I replaced the Channel Balance with your 30" Series 380-30 Channel Balance option 2940. I also ordered the 5/8" Sash Guide Howmet 18-018. They are not the correct guides. The old guides are 7/8" wide top, 5/8" wide bottom and 7/8" from bottom ... (cont.)
Home Owner
Aug 2, 2019
Home Owner
Aug 2, 2019
Need Correct window sash guide
I need window sash guide as shown. What product is the right one?
Home Owner
Washington DC
Aug 30, 2018
Home Owner from Washington DC
Aug 30, 2018
Bottom sash guide
I need 14 of these guides. What part should I order?
Home Owner
Florida
Aug 12, 2018
Home Owner from Florida
Aug 12, 2018
Sash Guide Help
I have a few broken window channel balances. The windows are all non-tilt windows with 1/2? channels. I tried to match it to your channel balances and it appears to match your S380 series (with a 19-005 channel balance top and 15-005 balance shoe) Can you confirm based on the attached pictures?The ... (cont.)
Handy Person
Hoffman Estates, IL
Jul 8, 2018
Handy Person from Hoffman Estates, IL
Jul 8, 2018
28 inc
The number on the stamp is c 2740 , i major the metal parts is 28 inc , what should i buy from you guys? Also ill need same model but 34 inc!!!