Viewing all customer Discussions for:
33-073 8-15 x 1/2" Truss Head SS Phillips Screw
33-073 8-15 x 1/2" Truss Head SS Phillips Screw
Quick Learner
Canada
Jun 5, 2018
Quick Learner from Canada
Jun 5, 2018
alcan pivot bars
I have Alcan windows. I'm seeking a part to replace this broken pivot bar.
Landlord
New Jersey
Jun 1, 2018
Landlord from New Jersey
Jun 1, 2018
Coil balance and shoe replacement
Please take a look at the following images and let me know which replacements will work for me this is for an apartment complex
Quick Learner
Mobile, AL
Apr 19, 2018
Quick Learner from Mobile, AL
Apr 19, 2018
Spiral Window Balance
I can't find a replacement spiral window balance with the correct shoe at the bottom. Can you help?
Quick Learner
Maryland
Apr 18, 2018
Quick Learner from Maryland
Apr 18, 2018
Balance Spring
Hello! I have a double hung window (Capitol 9555 series) cannot hold window. It looks the coil balance spring was broken. The number on the spring is "7". Could you tell which spring model I should buy? Thanks!
Quick Learner
US
Mar 28, 2018
Quick Learner from US
Mar 28, 2018
Replacement balances on old window
I have old 1920s wooden sash windows that I'm replacing with new ones I'm building in my shop but I don't want to use the original weight and pulley system as the balancer. I'm not sure which balancer you sell that would be the appropriate balancer (and additional parts) for my need. Can you direct ... (cont.)
Home Owner
Willoughby Ohio
Jan 23, 2018
Home Owner from Willoughby Ohio
Jan 23, 2018
Issue with installation holes on Silverllne 38-090
I recently purchased two of the SilverLine Casement Locking Handle, Part 38-090. The installation holes are not threaded, should they be? Also, while the part looks identical the diameter of the installation hole is just slightly larger than the diameter of the hold in the casement, so having diffic ... (cont.)
Quick Learner
Fernandina Beach
Nov 17, 2017
Quick Learner from Fernandina Beach
Nov 17, 2017
replacement coil balance springs
Windows have dual coil balance springs on each side of window. Upper coil spring is labeled 440 and lower coil spring is labeled 540 Width of spring is 1/2 inch Weight of window is 23.4 pounds Springs are 25 years old. All other parts work properly, tilt window shoe locks etc. Springs ... (cont.)
Quick Learner
Maricopa
Nov 3, 2017
Quick Learner from Maricopa
Nov 3, 2017
Replacement Rollers, Alpine, 6500 Series
We have a Alpine, 6500 Series is 4 3/4
Home Owner
Buffalo
Aug 28, 2017
Home Owner from Buffalo
Aug 28, 2017
Window balance
Did not know if I bought the right parts<
Home Owner
Georgia
Jul 3, 2017
Home Owner from Georgia
Jul 3, 2017
Help installing the 32-125
Your drawer stop looks fine, but the installation guide is not clear. What would I be nailing/screwing it into? The drawer itself or the "box" the drawer slides in and out of?
Handy Person
Noblesville, In
Apr 21, 2017
Handy Person from Noblesville, In
Apr 21, 2017
Coil replacement
Hi, I'm looking for the coil for both sashes on my window. Both sides have broken. There is a "7" stamped on the coil and it is about 1/2 inch in width. Can you tell me which replacement coil I need to purchase?
Purchasing Agent
Southbridge MA
Jan 26, 2017
Purchasing Agent from Southbridge MA
Jan 26, 2017
Replacement coil balance
We Need to get a few of these replacements it is rated at 440
Home Owner
Mentor, OH (44060)
Nov 10, 2016
Home Owner from Mentor, OH (44060)
Nov 10, 2016
Packaging
I need 6 of the 32-125 Drawer Stops. Do they include screws and how many are in a package?
Distributor
Louisville, Ky
Nov 7, 2016
Distributor from Louisville, Ky
Nov 7, 2016
Glass Doctor of Louisville
To whom this may concern, I have a customer that had the coils on their window broken. In the picture attached, I need to know where I can find a replacement of this whole part. Thank you, Kevin
Home Owner
San Antonio, TX
Nov 1, 2016
Home Owner from San Antonio, TX
Nov 1, 2016
Aluminum Sliding Door Lock Set
I have identified the main lock as your part #82-002, Sliding Door Handle Set, 6-5/8" However, this part does not come with the other part, installed in the accompanying door, which grabs the pin (or teeth) coming from part 82-002 and locks both doors together. The doors were installed in 1992. ... (cont.)
Handy Person
NC
Aug 16, 2016
Handy Person from NC
Aug 16, 2016
Double support detect clip
I pulled out one of the broken heart would like to mail it to you in order a dozen pieces probably
Home Owner
Skippack, Pa
Aug 3, 2016
Home Owner from Skippack, Pa
Aug 3, 2016
Window balancer
I need 6 window balancers. I'm not sure what brand of vinyl window it is but it is builder grade for a 21 year old house. The metal tape is stamped 540. That is the only identifying number. Can you help me identify what parts I need?
Quick Learner
USA
Apr 19, 2016
Quick Learner from USA
Apr 19, 2016
Spiral balances
Hi Folks I have a single hung, wood sash of 21 lbs. Height of 28" . From long point of sill to bottom check rail of top sash is 27". Jamb height overall is 54" from long point of sill. Top sash height is 27". Bottom sash is plowed out for 5/8" spiral balances. Bottom sash seems comfortable openin ... (cont.)
Professional
Washington, DC
Mar 10, 2016
Professional from Washington, DC
Mar 10, 2016
Confirm my coil balances...
I am looking to purchase 150 to 200 window balance and glides for many windows in my townhome community. Please see attached photo of what we are looking to replace. I believe we have found the correct parts on your website but it seems that we will need to order each piece separately. The ... (cont.)
Handy Person
New Smyrna Beach, Flor...
Mar 9, 2016
Handy Person from New Smyrna Beach, Florida
Mar 9, 2016
PGT window spiral balance
I have PGT windows that have spiral balances (24" x 5/8" w/blue tip. We are about 100 yards from the ocean and the ends of the spiral balances are rotted off. Some of the aluminum frame is also gone so there is no place for the balance crows foot to connect to. Is there a part that will screw to ... (cont.)