Viewing all customer Discussions for:

38-138 Roto Multi-Point Lock, 29MM Fork

These photos were taken as you can see from the inside, I was not able to take from the side of the opened window. I know I need to replace two of these locks, but my question is, when I pull down the lever they rise to engage into "hooks". Are these supposed to be straight down or somewhat curve. ... (cont.)

Hmm...it's tough to say what you have when your part is damaged and still installed in the window. I placed a list of possible options on this page for you to look over. It's best to compare our options with one of your parts that is not damaged and completely removed from the window. ... (cont.)

This item has no identifying marks, names, or numbers. It is approximately 4.5"long the handle is approximately 3.125" long, and the body is approximately .625" in depth.

Part 1 of 2 another email to follow this one I need more parts then this but you have a cut off limit on pictures you can down load I need the same parts for another window.I need: Casement operator and accessoriesHinge setLock

Need a replacement for this part. The handle broke off. I used a putty knife to unlock the slider by pushing down, then removed the actuator. Did not see the exact match.

Part comes from a Kolby casement window

Hello, I am trying to identify the attached lock, I think it might be this one? https://www.swisco.com/Maxim-Multi-Point-Lock/pd/Locks-for-Awning_Casement_Hopper-Windows/38-095 Thanks Chris

I need a latch just like the one in my picture. Facing the house, the hinge is on the left. Color is white, or bone.

My piece is 4 & 1/2 inches. What is the correct replacement part on your website?

Hello, upon taking the lever mechanism apart I can see why it doesn't work. The lever turns a small nut shaped hexagon which in turn moves a tiny lever within the housing. The hexagon has worn down so it no longer grips the inside of the tiny lever. It rotates without moving the tiny lever that i ... (cont.)

Hello, this window lock has been giving me trouble the last few years and last night as I went to lock the window, I heard a snap and now it won't tighten and lock the window. I'm not sure where to find parts or what exactly needs to be replaced. Any help would be great! Thanks, Levi ... (cont.)

It appears that my Gorell locking mechanism on the 3001 casement window broke free from the crank. The window is stuck in the locked position. Before I try to liberate it, I would like to find replacement parts if possible. Do you sell this full assembly?Regards,Bob

The fork is 1 1/8" long. The center of the screw holes are 3 7/8" center to center. I have a few more pics but it wont let me attach more here. I will try to send another batch.

This is for a casement window and would be the right hand window lock. Thank You

I am looking for a locking mechanism for our window. There are no markings to identify it, I have no idea what brand of windows they are. At this time, when you move the handle, it swings free and nothing inside moves. the crank also needs to be replaced as it is stripped out. Inside of the handle t ... (cont.)

Window lock 3 7/8 center hole to center hole this is in a vinyl edition window

I enclose a copy of both a working lock and the broken one.

Good afternoon, I'm trying to find a replacement part for our garden/bay window. The locking mechanism broke and, after being removed by a repair person to attempt part identification, it was never returned (hence the picture showing a missing piece). The base portion is just shy of 4.5" long and 1 ... (cont.)

I have no part numbers but I did order other replacement parts for these windows a few years ago, order 646625 if that helps. I need two of these lever handles or whatever unit it is I need to replace these. Thanks,Cat

I am missing the left casement window latch and need to order a new one. Existing right one is in the picture and is black Do you have a part for this.