Viewing all customer Discussions for:

38-138 Roto Multi-Point Lock, 29MM Fork

these are for an apartment building in Miami Florida. they need at least 5 of the attached window mechanisms.

Tom As a follow up ... I have 14 windows and and I need 12 sets of hinge hardware (upper and lower) replaced. My original supplier said it may be yuor part # 36-048 . Also if there are other parts for casement windows can you recommend them? (example the plastic hook shaped clip) I've seen the ... (cont.)

We are looking for right and left replacements for our window crank and multi lock. Do you know the parts I would need?

I have a few casement locks that are broken internally. I have Milgard casement windows installed about 20 years ago. I don't know what the part numbers are. Additionally, how do I remove the lock when the window is closed and in the locked position?What is the part number to order replacement lo ... (cont.)

This is a casement window in a bathroom. The lock handle has broken. There is two different locks on this window. I do need a replacement for the outboard or left side. The photo of the install ed lock is the right side which is currently working ok.There is no other information, except the glass ... (cont.)

Please help findig these parts

No numbers, names or markings found on hardware.

The locking latch mechanism broke on windows I do not know the manufacturer of and I need a replacement

Hello, I am looking for the latch actuator shown in the pictures. The height is about 3 and 7/8" measured from the top screw to the bottom screw and latch depth is 1 and 5/8".

Hi Again, I got the handle out and am sending pix and measurements. The original one I sent, the handle broke off and I cannot get the window to open even with the screwdriver trick in your video. What can I do to get it out? Here is the level that looks like all of the other ones in the house. It ... (cont.)

The right side window latch on this bay window broke when I was attempting to lock it. One picture is the other latch, intact. Second is the broken off handle and the interior parts. The handle is broken off at the base where it attaches to a plate. The other pictures are the outside of the latc ... (cont.)

Broken window lock. Beige. Square type lock lever.

HI! I'm looking for a replacement casement window lock. The first photo is missing the handle. That's the one I'm trying to replace. The two other photos is the lock with the handle on a different window that's working. I watched the video linked below to open the broken window lock and it worked g ... (cont.)

I am trying to find the manufacturer to replace parts.

My builder put in Mastic windows in a new home in 2001. The right window lock handle has fallen off. The receptacle (brass color) inside the window structure is loose and moving around. I have attached three pictures: 1. Left window handle intact 2. Loose handle with scale for measurement 3. Recept ... (cont.)

Hi, I need 6 new cranks and 4 new hinges. Thank you, Are you able to identify these parts? I'm having a difficult time getting anyone out to look at them to make sure I order the correct parts. I need hinges ( I think for 2 windows and about 6 cranks for the other windows.

Our casement window Lock is not functioning - that is, it moves up and down freely without moving any mechanism. Thus, window cannot be cracked open. How can this be fixed without removing the window? Greatly appreciated. Dave

Need the casement window lock hinge The window is Jel wen aluminum window

I have a Vetter crank out window installed in 2004 that the window lock broke on. The window is in the closed position and I can't open it. Is there replacement parts and how can I get it opened?

Hopefully you can identify the parts needed with these photos.Thank you in advance,Gene