Viewing all customer Discussions for:
39-363 Pella Pivot Plate Hinge Shoe
39-363 Pella Pivot Plate Hinge Shoe
Home Owner
Salem, Virginia 24153 ...
Jul 24, 2025
Home Owner from Salem, Virginia 24153 USA
Jul 24, 2025
Pella window window parts
We are in need of Pella window parts for a casement window installed in 1977 or 78. One part on the top of the window and one part on the bottom of the window that looks like teeth. I am trying to locate the part so that my contractor can repair it.
Home Owner
USA
May 1, 2025
Home Owner from USA
May 1, 2025
Conversation with John Cook
Hello. Looking for replacement part. It’s the plastic piece in the track the arm is attached to
Quick Learner
Apr 30, 2025
Quick Learner
Apr 30, 2025
pella casement part
Lost a part for a pella casement. It attaches to the bottom corner of the window then connects to a groove in the aluminum cladding. It is metal with a plastic fitting that slides to allow the window to open. When fully open one side has enough clearence so you can wash the outside. The window w ... (cont.)
Contractor
Montana
Mar 27, 2025
Contractor from Montana
Mar 27, 2025
Plastic slider on hinge
Casement windows from early 90s, i believe 91. The plastic sliders are deteriorating from age. Need top and bottom
Home Owner
Mandan, ND
Nov 2, 2024
Home Owner from Mandan, ND
Nov 2, 2024
Need parts for an unknown window
The only serial numbers I found on the outside of jamb was a sticker: WTEAS2959L AND WTEAS2959R I need the parts that screw into the top and sill, that connect the arms shown in pictures
Quick Learner
Redondo Beach
Jul 29, 2024
Quick Learner from Redondo Beach
Jul 29, 2024
New hinges and cranks for casement windows
I have both LH and RH opening windows that need complete hardware replacement. (Both open in opposite directions.) Looking for new opener hinges as well as the crank mechanism and the handle for each. One of the photos has approximate dimensions. I haven't disassembled it and taken pictures yet. ... (cont.)
Home Owner
Clarkston, MI
Jul 12, 2024
Home Owner from Clarkston, MI
Jul 12, 2024
1996 Pella Designer Series Casement Pro Line Window guide
Recently when I went to close this window it would not close all the way and the inside bottom corner seems to be missing a part. Attached Thank you for your assistance.Cheryl
Quick Learner
Princeton NJ
Jul 11, 2024
Quick Learner from Princeton NJ
Jul 11, 2024
Arm off of a casement window
Trying to identify which company this bottom operating arm off of a casement window has came from. I am guessing pella, but I am unsure
Quick Learner
Park City, Utah
Jul 6, 2024
Quick Learner from Park City, Utah
Jul 6, 2024
1987 Pella casement window hinge
Looking for the replacement hinge on the 1987 period pella casement window. From the inside the hinge is on the right. From the outside the hinge is on the left (Left hinge then?). Thinking it's this part ?: LH 10" Hinge Arm Assembly, Pella Product Code: 39-394 from your website. It's the shoe ... (cont.)
Contractor
Bradenton Florida
Nov 18, 2023
Contractor from Bradenton Florida
Nov 18, 2023
Please help identify lower slide hinge
Not sure the manufacturer. But that bottom hinge on this particular model I have never seen !! Can u please help identify
Quick Learner
Sep 15, 2023
Quick Learner
Sep 15, 2023
Windows won't close
I have several pella casement windowsinstalled in New home built in 1989. Most are hanging out of plum while the frames have stayed plum. Lifting up and down while open you can see the white guide at the top is sloppy. Bottom guide stays intake with little movement. The support hindge measures 11 an ... (cont.)
Home Owner
Baltimore, MD
Jun 7, 2023
Home Owner from Baltimore, MD
Jun 7, 2023
Help With Finding a Broken Part on Older Pella Window
Cannot find anyone -- including Pella Service Center -- to identify and locate the cracked plastic part that is part of the top track system.
Quick Learner
Norcross, Georgia
Apr 30, 2023
Quick Learner from Norcross, Georgia
Apr 30, 2023
Shoulder screws
I need 2 of the screws seen in the attached picture
Home Owner
Burlington Ct.
Apr 14, 2023
Home Owner from Burlington Ct.
Apr 14, 2023
Looking for small parts.
The pictures I took are of the plastic parts that slide in the bottom track and attach to the bottom of the window.
Quick Learner
Mar 24, 2023
Quick Learner
Mar 24, 2023
installation instrucitons for part 39-363
Customers needs instructions on how to install part 39-363.
Quick Learner
USA
Jun 7, 2022
Quick Learner from USA
Jun 7, 2022
Pella casement joint
I asked a Swisco rep for help with a plastic piece in the corner, but he didn't know what I meant. I hope this photo is helpful. The arrow identifies the broken part we are needing to replace. Pella casement window hinge pin.
Quick Learner
May 6, 2022
Quick Learner
May 6, 2022
Searching for L901WC
We have Pelli casement windows in a house we just purchased. The window is fine but the hinge is missing an are so it doesn't swing properly. The serial number acoustic g to spells is L 901 WC. Do you have a replacement?
Handy Person
San Carlos, California...
Jan 25, 2021
Handy Person from San Carlos, California
Jan 25, 2021
Need to identify hinge part for Pella Casement window - need to know if it RH or LH hinge
Purchased this Pella casement window in 1999 and need to purchase a hinge for this window. The picture is of me facing the window/ window swings open to the left.
Home Owner
Tx
Dec 14, 2020
Home Owner from Tx
Dec 14, 2020
Pella window parts
I am in need of a right 10 inch hinge for a pella casement window your website said you are out do you know when you will have?Also need some of the pivot screws the hinge pivots on as in photo.And the plastic hinge stop that says wash on them.I Have the shoe 39-371 and pivot plates 39-363 in my car ... (cont.)
Handy Person
Des Plaines Il.
Oct 12, 2020
Handy Person from Des Plaines Il.
Oct 12, 2020
Pella window part
Looking for these parts off a Original Wood/clad. the part mustd casement window. the parts justices have the plastic end pieces