Viewing all customer Discussions for:
18-179 Top Sash Guide

18-179 Top Sash Guide
Quick Learner
Mar 13, 2026
Quick Learner
Mar 13, 2026
Identify part for windows
12961761.1 12961761.2 12961761.3
+1
Quick Learner United States
Jan 6, 2026
Quick Learner from United States
Jan 6, 2026
Window Part Identifier
Hello, Please see attached pictures of the plastic clips that are broken on some of my windows. These are on three of my windows that won't stay up and the broken clips are no longer there. If the clips are still there on some of my windows, does that mean I just need to reinstall the balances ... (cont.)
+1
Quick Learner Fl
Nov 17, 2025
Quick Learner from Fl
Nov 17, 2025
Top window sash cover
Part is 2 1/2" long 5/8 wide 13/32 deep. from a Silver Line Widow. Distance to second screw is approx 13/16. how to get second screw out, all four windows have no head on the second screw. How do I get it out?
Quick Learner
Aug 11, 2025
Quick Learner
Aug 11, 2025
Replacement
I have American craftsman 2710 single hung windows the sash carrier has crumbled on one side I’ve contacted the company they say the part is not replaceable, but they told me to get a hold of you. Maybe you had something that I could use to get my windows to work again
Handy Person Satellite Beach Florid...
Apr 20, 2025
Handy Person from Satellite Beach Florida
Apr 20, 2025
damaged upper window supports
I need to replace the upper lift supports, one screw is accesible from the out side but the other is attached from the inside of the window frame how do i get acccess to it??? Help
Home Owner Palmetto, FL
Jan 17, 2025
Home Owner from Palmetto, FL
Jan 17, 2025
guide broken
This part is from American Craftsman window. Series 2710. The part is broken off so the picture doesn't show the whole thing.
+1
Landlord Saint Petersburg F:
Sep 17, 2024
Landlord from Saint Petersburg F:
Sep 17, 2024
Broken shoe. Balance will not attach
I need parts to repair window balance. It appears the the plastic balance shoe is broken and balance will not catch it. Thank you, Ron
+1
Quick Learner Largo, FL
Apr 27, 2024
Quick Learner from Largo, FL
Apr 27, 2024
Window channel balance replacement.
Hello. I'm replacing two channel balances in a window that's basically not lifting up at all. This is a Silver Line Windows Series 2710 Single Hung Window. The existing channel balance is 16" long and has the codes "15 10 OK BSI" engraved in it. Along with the channel balances, I'll need two top ... (cont.)
+3
Quick Learner Naples
Feb 28, 2024
Quick Learner from Naples
Feb 28, 2024
Channel Balance and Top Sash guard
15 5 is printed on balancer. I do not have any information on the Top Slash Guard.
+2
Quick Learner
Feb 19, 2024
Quick Learner
Feb 19, 2024
Sash stop
My sash stop broke but when I went to remove it there is a second screw witch is broke off? It is same on the other Sash stop also. Is this some kind of secondary securing method. I have seen something like this in automotive repair. I believe it was some kind of bolt that breaks at a specific tor ... (cont.)
+1
Handy Person Orlando, FL
Jan 5, 2023
Handy Person from Orlando, FL
Jan 5, 2023
This part comes from a tilt window
This part comes from a tilt window
Quick Learner Saint Petersburg, FL
Dec 7, 2022
Quick Learner from Saint Petersburg, FL
Dec 7, 2022
Channel Balance Part
This is a clip that the channel balance engages with in my window. I don't know what to call it. Do you see these?I just bought channel balances from you, these are in the windows for those. My order number was 1992447. I successfully installed several of the channel balances in other windows. ... (cont.)
+2
Contractor Bradenton, FL
Nov 4, 2021
Contractor from Bradenton, FL
Nov 4, 2021
window LR Channel Balance
Looks like i need the following,to rebuild this window... please confirm. 2ea S 390-22 with: 19-002 top 15-001 shoe 2ea takeout clips 2ea sash guides, 5/8" number stamped on balance: 21.12 OF BSI weight: 35.3 Lb First time for me. your help is appreciated.
+1
Quick Learner St Augustine Fl
May 14, 2021
Quick Learner from St Augustine Fl
May 14, 2021
Top sash guide
Hello I'm trying to find this type of sash guide.. the windows are around 10 years old or so I've been told.. any help would be great! Thanks
Purchasing Agent Saint Petersburg, Flor...
Apr 26, 2021
Purchasing Agent from Saint Petersburg, Florida
Apr 26, 2021
Looking for Sash Cam for Silver Line Window
Hi I'm looking for as Sash Cam for a Silver Silver Line Window mfg in Litha, GA.Thanks,Ron
+2
Home Owner Fort Lauderdale
Mar 4, 2021
Home Owner from Fort Lauderdale
Mar 4, 2021
02-8179 TOP SASH CAM- WHITE
Hi I am looking for some replacement Top Sash Cams for my windows. The last time I ordered from a company that is no longer in business. The part number was from their invoice 02-8179. Please advise. Thank you!
+2
Handy Person Miami, Florida
Feb 4, 2021
Handy Person from Miami, Florida
Feb 4, 2021
Need help finding this replacement
This part is screwed on to the inside of the window. There is 2 holes on this part. The size is 5/8" The channel balance is 16" Thank you for your help!
Contractor Saint Petersburg
Jan 12, 2021
Contractor from Saint Petersburg
Jan 12, 2021
Top channel balance bracket
Looking for these brackets. Possibly off of an American Craftsman window
Handy Person Florida
Dec 10, 2020
Handy Person from Florida
Dec 10, 2020
Top sash guide
Hello I am trying to find a replacement part for a Silver line window 2700 series. The part is the top sash guide. Thank you.
+1
Quick Learner Tierra Verde Fl
Dec 4, 2020
Quick Learner from Tierra Verde Fl
Dec 4, 2020
Top sash guide
Top sash guide Looking for 10 of these