Viewing all customer Discussions for:
39-438B Encore Dual Arm Operator, Sill Mount, Low Profile
39-438B Encore Dual Arm Operator, Sill Mount, Low Profile

Handy Person
Houston
Jul 14, 2025

Handy Person from Houston
Jul 14, 2025
Replace Window Cranks
Hello, looking for help identifying some window crank replacements that I have that either don't work well, or work but crack/pop as the window is being opened closed. I have several broken, but wanted to start with trying to fix one from each side before I commit to buying a ton of parts for all.If ... (cont.)

Quick Learner
92648
Jul 11, 2025

Quick Learner from 92648
Jul 11, 2025
Truth crank window
I am on your web site but couldn't identify my part to buy it . Could you help mr Thank you

Quick Learner
Jul 8, 2025

Quick Learner
Jul 8, 2025
Replacement casement window parts
Hi am trying to find replacement parts for Simonton casement windows. One size window is numbered 8482928/16. I need top and bottom arms and the opening mechanism

Home Owner
Rifle, Co
Jun 27, 2025

Home Owner from Rifle, Co
Jun 27, 2025
Gear driven operator, has Truth stamped, possible Vinylmax window
Gears pop up and down slipping out of contatct with each other under the tension of use. Looks like they were forced open or closed as part of the mechanism is bent. Both right and left need replaced. Do you know the part #? 39-438B?on arm C-C40-31x55, 40986

Quick Learner
Jun 27, 2025

Quick Learner
Jun 27, 2025
Help Identifying Hardware
Not sure if the whole thing needs replacing but the window wont close anymore

Home Owner
Prescott, AZ 86305
Jun 26, 2025

Home Owner from Prescott, AZ 86305
Jun 26, 2025
Truth Window crank
Hopefully you can identify the Truth casement window cranks that we have. Both the right and left handles have broken. There may be more problems, but to avoid taking out all the wood to replace the gear mechanism, I thought I would start with replacing the handles--if available. If I need to buy ... (cont.)

Home Owner
New York
Jun 16, 2025

Home Owner from New York
Jun 16, 2025
Truth dual-arm operator bracket replacement
Hello, I have a casement window which has Truth 30744A labelled on one of the arms. Looking through your inventory, it looks closest to the Encore Dual Arm Operator, Sill Mount (39-253RB). When turning the crank to close the window, the dark gear rises (shown by red arrow) and loses contact with th ... (cont.)

Contractor
Manhattan Beach ca 902...
Jun 16, 2025

Contractor from Manhattan Beach ca 90266
Jun 16, 2025
Milgard casement window crank assembly
Window crank handle pin sheared off from over turning it

Handy Person
Massachusetts
Jun 13, 2025

Handy Person from Massachusetts
Jun 13, 2025
Window world window
Dual arm operator will not crank in only out,

Home Owner
Crystal Lake, IL
Jun 13, 2025

Home Owner from Crystal Lake, IL
Jun 13, 2025
Hurd window mechanism from 1997 window.
Good afternoon, I would like to replace some of my worn out Hurd Window crank mechanisms. Could you advise what I should order to replace them. Also, will I be able to use the existing handle and cover with the new mechanism? Thank you!

Contractor
Indianapolis In
Jun 12, 2025

Contractor from Indianapolis In
Jun 12, 2025
Truth Entry Gard cranks.
The long arm is 9 inches, the short straight arm is 4-1/2 inches. I see numbers: 31538a on the curved arm, 45179 on the crank assembly, 40754 on the short arm, a 5 digit number on the long arm which I cant quite make out, first digit is either a 3 or an 8, last digits are 1272. I need a left ha ... (cont.)

Home Owner
Oak Island, NC
Jun 12, 2025

Home Owner from Oak Island, NC
Jun 12, 2025
Window crank replacement
Can you help me get a replacement pair.The long arm is 10 inches Thank you Jim P

Quick Learner
Illinois
Jun 8, 2025

Quick Learner from Illinois
Jun 8, 2025
Crank Window
Hi there. I've been looking for replacement cranks for both left and right windows. The ones in store don't seem to line up well. Any help is greatly appreciated!

Home Owner
Chicago
Jun 7, 2025

Home Owner from Chicago
Jun 7, 2025
Window replacement parts
Good evening, some of the windows in my house do not open properly. They get stuck on the frame and some won't Close without me, pulling the window in. I don't know if it's the mechanism or what. But it looks like a product that you sell.

Handy Person
Arizona
Jun 3, 2025

Handy Person from Arizona
Jun 3, 2025
Dua ply gem need opening mechanism
The handle snapped off the drive shaft for opening mechanism on the right side window. The parts photographed are of the left side. So I will need the opposite of the left side drive mechanism.

Home Owner
Halifax, NS
Jun 2, 2025

Home Owner from Halifax, NS
Jun 2, 2025
replacement of this crank part
We have a problem with closing the window. When closing the handle scrolls.

Home Owner
Tukwila, WA
May 28, 2025

Home Owner from Tukwila, WA
May 28, 2025
2 Broken Window Adjustments
We're looking for replacements and the installation of the mechanisms.

Contractor
Hilton Head Island
May 27, 2025

Contractor from Hilton Head Island
May 27, 2025
Replacement Casement mechanism
Morning, I am attempting to repair a number of casement mechanisms that are not working properly, however, I am unable to locate the correct replacement. I need both left and right hand. The only marking that I can find is the word "Truth"

Quick Learner
Washington
May 26, 2025

Quick Learner from Washington
May 26, 2025
Dual Arm Casement Replacement
I can no longer shut the window, when I turn the window crank there's a clicking sound, the window can't get close enough the shut/close with the latch. Do I need to replace the operator? If so, which one? Thank you for your help. Numbers I can find are 67813 and 31272.

Quick Learner
Honolulu
May 24, 2025

Quick Learner from Honolulu
May 24, 2025
Milgard mechanisms
Need 2 mechanisms that fit these windows