Viewing all customer Discussions for:
18-203 5/8" Top Sash Guide Pair
18-203 5/8" Top Sash Guide Pair
Quick Learner
Dec 1, 2025
Quick Learner
Dec 1, 2025
Searching for replacement top sash guides
Guide measures approx: 1.25" at widest (on top), 1.75" tall, 0.875" deepIt sits in a channel approx. 0.75" deepThe only markings on the window I found are these:Mgfr: AAP-011-1Series: 4700/4750/4755I looked through your catalog but didn't find anything that seemed to match. Thanks for your help! ... (cont.)
Home Owner
Los Angeles
Nov 10, 2025
Home Owner from Los Angeles
Nov 10, 2025
Broken top sash guides
Hi there, have some non-tilt alumnium framed windows that are no longer opening and closing. Thanks to your helpful site, I managed to open them to inspect the balances, but it seems the problem is the top sash guides are broken. I couldn't identify one on your site that matches, since mine are l-sh ... (cont.)
Quick Learner
Jul 21, 2025
Quick Learner
Jul 21, 2025
need help
I reviewed the 18-207 but the dimensions are too large
Quick Learner
Apr 7, 2025
Quick Learner
Apr 7, 2025
broken top sash guides
Good morning, I have a posted a picture of a top sash guide that came off the window frames. Wanted to check and see if you carry this item. It is a left/right considering the L-shape on top. They are all broken, clearly you can see the bottom portion split from where the screen goes through. An ... (cont.)
Handy Person
California
Nov 14, 2024
Handy Person from California
Nov 14, 2024
Looking for matching pair of window sash cams.
Looking for both left and right sides of this part. Only noted a '2' printed on the inside but nothing else to refernce. And hole is located off in the corner. If you could please assist with locating this replacement? Thanks so much!
Handy Person
Venice Beach, Californ...
Oct 25, 2024
Handy Person from Venice Beach, California
Oct 25, 2024
Require Top Sash Guide Replacement and cant locate correct piece
Hello team, we have purchased 2 types of Top Sash replacement parts, but keep ordering the wrong one. I tried measuring the part from my side but am not confident on the 9/16 measurement of the screw hole to top (see image) so would like help if possible to locate the right piece ... (cont.)
Quick Learner
Long Beach, CA
Sep 16, 2024
Quick Learner from Long Beach, CA
Sep 16, 2024
Guides
I'm looking for some replacement guides for some old Superior Windows. As Superior is no longer in business, I'm having trouble finding them, or anything close. attached are 2 pictures of what I need, along with dimensions. The top is 7/8 X 7/8. The small extension tab is not necessary. As you ... (cont.)
Home Owner
Lodi, California
Aug 13, 2024
Home Owner from Lodi, California
Aug 13, 2024
Channel Balance Sash Cam
Please let find this sash cam for my windows I may need about 7 for the left side and another 7 for the right side.
Quick Learner
CA
Jun 23, 2024
Quick Learner from CA
Jun 23, 2024
Do you sell 2750 balances?
Looking for 2 2750 spring balances
Quick Learner
La Habra Ca
Jun 18, 2024
Quick Learner from La Habra Ca
Jun 18, 2024
Sash Cams
Hello, Please review the Sash Cam Pictures. We need 2 of these parts. Please contact us with any questions.
Quick Learner
California
Jun 18, 2024
Quick Learner from California
Jun 18, 2024
Window Parts
I need four of these channel balances. I also need the part that attaches to the top corner of the window, I will send a photo separately.
Quick Learner
USA
May 21, 2024
Quick Learner from USA
May 21, 2024
5/8 top sash guides needed
I couldn't find the size that I have on your website. Hopefully, you can identify mine. I am looking for 8 in total. The holes I can drill out. One is on the right and the other is on the left.
Home Owner
USA
Apr 1, 2024
Home Owner from USA
Apr 1, 2024
Help finding top sash channel balance guide sets
Hello! I'm excited to have found your website. We have a dozen or more single hung windows that are all breaking at the same time. The plastic that these top sash channel balance guides are made of is getting brittle after ~20 years. I can't find any numbers anywhere on our window frames themsel ... (cont.)
Quick Learner
Jan 26, 2024
Quick Learner
Jan 26, 2024
Top sash guide inquiry
Hello, here are new, clearer pictures of the sash guides I need. I hope this works.
Quick Learner
USA
Aug 7, 2023
Quick Learner from USA
Aug 7, 2023
Replacement for 5/8" Top Sash Guide
I need help finding a replacement for a 5/8" top sash guide (aka sash cam). I have attached pictures of the broken sash guide and a markup of pictures of one of your sash guides showing the dimensions for my sash guide. Thank you,
Home Owner
California
Aug 4, 2023
Home Owner from California
Aug 4, 2023
Sash cams
Hello - I'm trying to locate window sash cam replacements. Photos and dimensions of the cam I need are attached. I'm sorry I don't have the part nos. of our windows but they are the vertical sliding type. Thanks.
Quick Learner
Jul 21, 2023
Quick Learner
Jul 21, 2023
Two window channels and pieces on window
Hello, I am trying to replace two window channels. Please see pictures. The metal channel measures 25 inches. I also believe both of the plastic pieces on the window that catch the channel are damaged. I was only able to upload one photo of that piece due to the file limit but I can send more s ... (cont.)
Home Owner
USA
May 11, 2023
Home Owner from USA
May 11, 2023
Can you help identify this
Can I order them?
Home Owner
Kapolei, HI
Apr 24, 2023
Home Owner from Kapolei, HI
Apr 24, 2023
Top Sash Guide for Channel Balances
Hello,I'll be purchasing a pair of:25" Series 390 Channel BalanceS390-25option: 2410but I also need the "top sash guide" for such channel balances. I'm including the photos of the "top sash guide" that I need. Could you provide me with the top sash guide "code" so I can order it? Thanks. ... (cont.)