Viewing all customer Discussions for:
Door & Window
Home Owner
Fairfield, CT
Aug 2, 2024
Home Owner from Fairfield, CT
Aug 2, 2024
Tilt window latch piece broken
Trying to find a replacement part for the piece in the pictures.
Handy Person
Brooklyn
Aug 2, 2024
Handy Person from Brooklyn
Aug 2, 2024
Part of window opetator
See photos
Quick Learner
Chicago
Aug 2, 2024
Quick Learner from Chicago
Aug 2, 2024
Combo tilt latch, pivot pin, shoe, handle
Is this combo anything your research department is familiar with? From a large older vinyl double hung window.
Quick Learner
Anchorage AK
Aug 2, 2024
Quick Learner from Anchorage AK
Aug 2, 2024
looking for the right part
I need to replace the balances for a sash window - see photos. I think I need: 21" Series 385 Channel Balance, Product Code: S385-21, but I'm not sure about what weight I should get. When I place a scale between the sash and bottom without the balances in place I get reading between 15lb and 25lb, ... (cont.)
Quick Learner
cleveland ohio
Aug 2, 2024
Quick Learner from cleveland ohio
Aug 2, 2024
awning opener
I need to identify this part. there are numbers stamped on the arms, 31881 on one of the short arms, 41013 and 41016 stamped on the longer arms. I need everything in the picture as well as the shoes that shoe a number 31878
Home Owner
New London Mo
Aug 2, 2024
Home Owner from New London Mo
Aug 2, 2024
Storm door with upper screen
This is the piece that held the screen to the glass window so when you lowered the glass it brings the screen with it. I don't know the brand the screen door is.
Quick Learner
Aug 2, 2024
Quick Learner
Aug 2, 2024
Mortise Lock
My Wesco Rolling Patio Door is approximately 18 years old. Today the latch would not lock the door when I returned, the lever just flopped down. I took it apart to see if I could fix something but the latch fell down inside the door so I'm looking for a replacement locking mechanism. Attached are th ... (cont.)
Handy Person
Apple Valley, MN
Aug 2, 2024
Handy Person from Apple Valley, MN
Aug 2, 2024
Casement window crank/operator from 1970
These casement cranks + operator look between a brass and stone color. They are original to the house built in 1970. Some are stripped, and we must replace them quickly before house closes on September 4th. Would like done before inspector looks over home. They have a logo which I'm guessing is SM C ... (cont.)
Handy Person
key largo, florida
Aug 2, 2024
Handy Person from key largo, florida
Aug 2, 2024
Casement window crank
The left casement window seems to be having a problem at the end of the crank's travel. Have sent a pic of the crank and the window as well as the sticker on the window. Thank you for your help. Bill
Home Owner
Macomb, MI
Aug 2, 2024
Home Owner from Macomb, MI
Aug 2, 2024
Need locking latch
I'm looking for a Truth brand locking mechanism for the window pictured here. The crank is working, but the locking part broke.How would I order this part?
Quick Learner
California
Aug 2, 2024
Quick Learner from California
Aug 2, 2024
10-In channel balance needed
Attached is the channel balance part that I need replaced. 10 in metal tube, with each end indicated. The stamped number is 1530 , with some other letters next to it that look like B.S.I. Hopefully you can identify it. I would need a new pair for my window. Thanks
Quick Learner
Lakeland florida
Aug 2, 2024
Quick Learner from Lakeland florida
Aug 2, 2024
Awning plastic catch
At the bottom of the window where the operator arms come together there is a small black plastic piece that slides on. It's a two hole for both operator arms. What is this called and do you have any in stock ???
Home Owner
New york
Aug 2, 2024
Home Owner from New york
Aug 2, 2024
Do you sell this roller?
Looking for a roller
Landlord
San Mateo, Ca
Aug 2, 2024
Landlord from San Mateo, Ca
Aug 2, 2024
Help with finding correct part to order
Help with finding correct part to order
Quick Learner
Aug 2, 2024
Quick Learner
Aug 2, 2024
Custom balance
Balance is 33" long and 1/2 " wideIt is labeled 32 7 FV CMC 4I will also need the top and bottom shown in the attached photos.
Home Owner
Rochester, NY
Aug 2, 2024
Home Owner from Rochester, NY
Aug 2, 2024
Wrong part for my sliding glass door.
I ordered 4 rollers, part #81-081. They look exactly like my old rollers except the tabs on the old are 7/8" from the top and the tabs on the new rollers is 1"1/16 inches from the top and won't fit into the slots in the frame.
Quick Learner
Georgia
Aug 2, 2024
Quick Learner from Georgia
Aug 2, 2024
Mortise replacement
Hi, This is for an MP Doors sliding patio door from 2018. I bought a replacement mortise from Home Depot that fit, but it didn't feel smooth, so looking for something as close as possible to OEM.
Quick Learner
Aug 2, 2024
Quick Learner
Aug 2, 2024
Extended Travel Balance
Quantity: 4 Length: 25 3/4" long and 5/8" x 5/8" Stamp:25-5
Quick Learner
Seattle
Aug 2, 2024
Quick Learner from Seattle
Aug 2, 2024
Milgard ashland door handle spindle
I have a milgard patio door. The two piece metal part that connects the exterior and interior door handles sheared off. This metal part is held in place at each door handle by a hex screw/bolt that is tightened. The door is about 20 yrs old. Do you have a replacement part. Im wondering if a Hop ... (cont.)
Home Owner
Effort, PA
Aug 2, 2024
Home Owner from Effort, PA
Aug 2, 2024
Truth Dual Arm Crank
Hi...the number on long arm is 30472RH...bottom short arm 30842R...upper short arm 20755...where the crank sits 30830...I looked at some of your arms but they look different than mine so am asking you for some assistance in choosing the correct one. Thank You.