Viewing all customer Discussions for:
Door & Window

Quick Learner California
Apr 17, 2024
Quick Learner from California
Apr 17, 2024
Right handed 2 1/16" sash lock
Is there a replacement available for this sash lock? The only markings on this lock are "680" and "2" as shown in the picture. Also shown is a triangle with a circle in the middle.
+2
Home Owner NB Canada
Apr 17, 2024
Home Owner from NB Canada
Apr 17, 2024
Tilt window latch surface mounted
Can you tell me what latch I need
+1
Quick Learner San Diego
Apr 17, 2024
Quick Learner from San Diego
Apr 17, 2024
plygem lock handle
Ply gem lock bathroom window handle broke off and the window will not open.
Quick Learner Las vegas
Apr 17, 2024
Quick Learner from Las vegas
Apr 17, 2024
Replacement counter balance
Hi, the closest match i could find was a 27" series 385, please confirm, or do I need something different? I have 2 windows that the piece has come off and windows won't stay open and shimmy to the point of coming out?
+2
Home Owner Minneapolis, MN
Apr 17, 2024
Home Owner from Minneapolis, MN
Apr 17, 2024
Anderson window crank/cog mechanism
I have two Anderson windows, circa 2003, that need crank mechanisms replaced. Currently the windows open, but there is a long delay before the window begins to move and it is impossible to close the window tightly. Perhaps the gears are stripped inside. I would like help in determining the correct ... (cont.)
Quick Learner Ohio
Apr 17, 2024
Quick Learner from Ohio
Apr 17, 2024
Coil Spring Replacements
The top section of these coil springs have shattered in a couple of our windows and I need help figuring out what replacement parts I need to get. I have attached pictures of the broken coil and unbroken system.
+5
Home Owner Evergreen park ill
Apr 17, 2024
Home Owner from Evergreen park ill
Apr 17, 2024
Replacement part
Need either the washer or latch
Landlord 16057
Apr 17, 2024
Landlord from 16057
Apr 17, 2024
Constant Force Balance System
We usually use "96m Constant Force Balance System #7 or 740" that is what we have ordered and its very generic off of amazon. This does not seem to be the correct weight for some of the windows we have and I am completely unsure how to go up in weight. Like what do I order.
Handy Person Florida
Apr 17, 2024
Handy Person from Florida
Apr 17, 2024
Non Tilt Window Channel
Please help- We need these.. :)
Handy Person Westborough, MA
Apr 17, 2024
Handy Person from Westborough, MA
Apr 17, 2024
Do you have replacement vent stops to fit my Harvey windows?
The stock vent stops that were in my Harvey windows cannot be "locked" in closed position, so must be removed to open window wide. Looks like your stops have a slide that allows them to be "locked" in a closed position. That would allow me to leave the vent stops in year-round (don't want to leave s ... (cont.)
Handy Person Richmond Va
Apr 17, 2024
Handy Person from Richmond Va
Apr 17, 2024
Casement window operator replacement
Need confirmation of replacement part. Same dimensions as your 39-171 except arm is 47/8" long not 5". Bottom of mechanism is stamped 45251 and 101509 08:50 etched on back. Thanks for help.
Home Owner Baltimore
Apr 17, 2024
Home Owner from Baltimore
Apr 17, 2024
Replacement shoe
Need left and right spring shoe, what is part number so I can order.
Quick Learner
Apr 17, 2024
Quick Learner
Apr 17, 2024
Extended-Travel Channel Balance Quote
Metal channel length is 32 9/16" It is stamped with 3240 Manufacturer unknown I need 2 balances
Quick Learner Leesburg, Virginia
Apr 17, 2024
Quick Learner from Leesburg, Virginia
Apr 17, 2024
Tilted window roller
this part fits into the groove in a tilted window. This apparently holds window up because it will not stay put. thank you for your help
+2
Contractor Ft. Pierce, FL
Apr 17, 2024
Contractor from Ft. Pierce, FL
Apr 17, 2024
Face Guide
Looking for this small face guide that uses a screw to attach it to the window.
Quick Learner Algonquin, IL
Apr 17, 2024
Quick Learner from Algonquin, IL
Apr 17, 2024
Missing Pella sliding door parts
We are missing this faceplate, both top and bottom, on one of our 2 Pella designer series sliding glass doors. In one of the photos the part is shown. It is shown as missing in the 2nd photo. Part measures approximately 2-1/4" x 1-1/2". Color was probably originally almond but was painted to match w ... (cont.)
Home Owner bloomington il
Apr 17, 2024
Home Owner from bloomington il
Apr 17, 2024
merlillat 1991 vintage drawer slides rear mounting bracket
merlillat 1991 vintage drawer slides rear mounting bracket, can you replace these?
Quick Learner Michigan
Apr 17, 2024
Quick Learner from Michigan
Apr 17, 2024
Prism window parts
I am looking for a support shoe for a prism platinum double hung window that I bought in 2002. The part in picture is the broken piece. The right half should fasten into the coil. It measures one and a half inches high on the left side. It is 7/8 wide and 1 3/8 across
Handy Person Portland,OR
Apr 17, 2024
Handy Person from Portland,OR
Apr 17, 2024
Window balance identification- Non Tilt
Replacing a pair of balances on a Non-Tilt window. Length is 33", width is 1/2" (9/16). Stamp found above the foot reads 32DS PB40. (Picture included). Need some help to ID the correct balance. Thank you, Carl
+6
Contractor North Platte, Nebraska
Apr 17, 2024
Contractor from North Platte, Nebraska
Apr 17, 2024
Wooden Double Hung Window Hardware
Good Morning, I have a customer looking for these parts for some old wooden double-hung windows on their home. Home was built roughly around 1954. He said they attach to what he calls the "spring jamb" and thought they might be called Ferrules, but not 100% sure. Our installer, Garett, could no ... (cont.)