Viewing all customer Discussions for:
Door & Window

Quick Learner Los Altos, CA
Apr 15, 2024
Quick Learner from Los Altos, CA
Apr 15, 2024
weatherstripping mahowald
I would like to replace this weather stripping
Handy Person NY
Apr 15, 2024
Handy Person from NY
Apr 15, 2024
Pivot bars
Hi, my pivot bars broke are these replaceable ? I see there is screws there if I take them out will I be able to remove that pivot bar and tell what type it is ?
Home Owner Oak lawn, IL
Apr 15, 2024
Home Owner from Oak lawn, IL
Apr 15, 2024
Confirm correct operator pieces
Hello, We need to change the mechanism for our windows. I want to confirm that these would work. * Encore Truth Folding Handle with Cover (Product Code: 39-376) * Encore Dual Arm Operator, Sill Mount (Product Code: 39-253RB) Thank you!
Home Owner New York
Apr 15, 2024
Home Owner from New York
Apr 15, 2024
Do you sell a screen for my Pella 150 series patio door
I recently installed a Pella 150 series patio sliding door and would like to find the screen door for this. How do I go about getting one?
Home Owner Diamond Bar, Californi...
Apr 15, 2024
Home Owner from Diamond Bar, California
Apr 15, 2024
Single Hung window - Balancing system
Cord of balancing systen has been broken. i think balancing systen is at the top of the window, I removed couple of scews from the window top frame but could not remove the balancing spring. I have attached 4 pictures. one picture include plastic channels which goes on the side of the window. Other ... (cont.)
+1
Quick Learner Charlotte, NC
Apr 15, 2024
Quick Learner from Charlotte, NC
Apr 15, 2024
Do you sell this window lock?
Looking for a casement window lock 2-3/8" mount spacing with 1" throw for tie bar (to upper paired lock). One I need is on the left. One I've found (Swisco) with 1/2" throw is on the right
Home Owner California
Apr 15, 2024
Home Owner from California
Apr 15, 2024
pivot shoes and internal latches for tilt window
An old tilt window needs a lot of the little parts replaced. We know the spiral balance we need (red tip 26"), but aren't sure about the pivot shoes and internal latches. The Pivot Shoes we have (see photo) have a gray/black plug/disk thing but seems to be 1/2". Are we best off ordering the black 5/ ... (cont.)
Quick Learner Sylvania, Ohio
Apr 15, 2024
Quick Learner from Sylvania, Ohio
Apr 15, 2024
Sliding door floor lock
Locking for this floor type look it attaches to the floor with a tab that goes in and out of the door. This goes on a Pella wooden sliding door
Quick Learner
Apr 15, 2024
Quick Learner
Apr 15, 2024
window crank
We are needing to replace our window crank. Picture attached. What do we need to replace this
Quick Learner Mansfield, PA
Apr 15, 2024
Quick Learner from Mansfield, PA
Apr 15, 2024
Window Channel Balance
Hello. I'm looking for a 795 Window Channel Balance, option 26c, with 1" T-Lock Balance Shoe, closed cam. My pivot bar is 2.5" long and the screw holes are 5/8" apart, so I should need the 26-021 pivot bars, unless my current pivot bar is compatible (see picture). My windows have the upper attachme ... (cont.)
Handy Person Lena, Illinois
Apr 15, 2024
Handy Person from Lena, Illinois
Apr 15, 2024
Eagle Maximizer Plus double hung windows. 3-02 Date Code
Sashes are 29 inches. Looking for the spring opening assemble. For the upper sash it consists of a 16 inch spring, a block the bottom of the sash fits into and a hook at the top to attach to the jambliner.
Home Owner Green Bay, WI
Apr 15, 2024
Home Owner from Green Bay, WI
Apr 15, 2024
Need Help Identifying Window Operator
Hello, I have a window operator that appears to be a 39-253LB with a 39-451 cover, however it looks like there are some differences which maybe makes me think it is another part. The cover on my window operator appears to be permanently attached, the gear goes up into the cover. Can you tell me b ... (cont.)
+2
Quick Learner walden ny
Apr 15, 2024
Quick Learner from walden ny
Apr 15, 2024
window crank casement window
window does not crank open , can be pushed open and pulled ti close it . crank does not work
+3
Handy Person Pennsylvania
Apr 15, 2024
Handy Person from Pennsylvania
Apr 15, 2024
Window coil balance and shoes
Hello, I'm looking for Window coil balance with shoes and Bushings . I also need (2) pivot bars. The pivot bars have a stamping of 9862 on them and are three inches in length with two screw holes on each of them. I did not see any numbers on the coil when I removed the screw attaching it to the shoe ... (cont.)
+6
Distributor Minnesota
Apr 15, 2024
Distributor from Minnesota
Apr 15, 2024
Casement Operator and Hinge
Hello, looking for some help getting a customer the correct replacement operator and hinge. I looked and looked but didn't see anything that matched exactly. Do you have a recommendation that would work?
+2
Quick Learner Delray Beach Fl
Apr 15, 2024
Quick Learner from Delray Beach Fl
Apr 15, 2024
Handy Person Quebec Canada
Apr 15, 2024
Handy Person from Quebec Canada
Apr 15, 2024
Truth handle part set (main number 45258)
Hello I'm looking for a replacement part for my Patio Sliding door handle Truth handle part number 45258 Can you help me finding this handle Set? or do you have something to replace with 5-1/2 Ct to Ct distance many thanks see pictures attached
+2
Quick Learner Virginia
Apr 15, 2024
Quick Learner from Virginia
Apr 15, 2024
2 corner brackets
Can't find any description or numbers on this part but I need 2 of them
Quick Learner PA
Apr 15, 2024
Quick Learner from PA
Apr 15, 2024
Replace
Cant remove parts, wont be able to close windows
Quick Learner Illinois
Apr 15, 2024
Quick Learner from Illinois
Apr 15, 2024
New operator doesn't connect to the sash
I bought the 39-312 awning operator, but: Attached are pictures of original (brass) vs. plastic that was received. The plastic slider does not fit into the window track - it is too wide. The brass plate is 2 3/4" long by 7/8" wide. Your assistance in identifying the correct replacement part is ... (cont.)