Viewing all customer Discussions for:
Door & Window
Contractor
Elmhurst, il
Nov 20, 2025
Contractor from Elmhurst, il
Nov 20, 2025
Casement hardware
Customer wants white, thank you
Home Owner
Matthews, NC
Nov 19, 2025
Home Owner from Matthews, NC
Nov 19, 2025
Need lower casement window support
Casement window set of 4 windows. One casement window fell out while cleaning. Window is at least 33 years old. Window did not break!! We would like to replace hardware photographed, rather than replace the casement set. It appears to be a stress fracture at a screw hole. See photographed broken pi ... (cont.)
Quick Learner
Nov 19, 2025
Quick Learner
Nov 19, 2025
Door - Storm Window Clip
Do you carry this piece? The end piece has broken off but it was round.
Quick Learner
Euclid Ohio
Nov 19, 2025
Quick Learner from Euclid Ohio
Nov 19, 2025
Keeper?
The keeper is missing the pin.
Quick Learner
Las Cruces, New Mexico
Nov 19, 2025
Quick Learner from Las Cruces, New Mexico
Nov 19, 2025
Jordan Window Balancers
Hello The only markings I noticed on these balancers is 27 5 B.S.I. P0. I hope this is visible in one of the photos.
Quick Learner
Alberta
Nov 19, 2025
Quick Learner from Alberta
Nov 19, 2025
New plastic rollers
I need four rollers, I believe the part number is 23-041 But I am not sure. How easy is to replace them?
Quick Learner
Minnesota
Nov 19, 2025
Quick Learner from Minnesota
Nov 19, 2025
Do I need new channel balances?
My channel balance fell down the right side of the window. It's completely detached on the right side with the window still in the track. How can I tell if it needs to be replaced and if so what part do I need to replace it? This is the text on the outside: 32 5 FX CMC 11
Contractor
Fredericksburg, TX
Nov 19, 2025
Contractor from Fredericksburg, TX
Nov 19, 2025
markings in pictures
need 4 of the sash balance 27" need 4 of the sash balance 21" need 8 of the 1/2" pivot shoes
Home Owner
Roseville, CA 95747
Nov 19, 2025
Home Owner from Roseville, CA 95747
Nov 19, 2025
Window Sash Vent Weep
Window Sash Vent Weep House is from 1994. I'm not sure what brand window but some of the window lock parts is for Pacific Industries. I would need (10) pieces for the vents
Contractor
Bluffton Ohio
Nov 19, 2025
Contractor from Bluffton Ohio
Nov 19, 2025
Storm window corner
Connects corners of storm window.
Quick Learner
Nov 19, 2025
Quick Learner
Nov 19, 2025
Help Identifying Parts for Sliding Window
Good afternoon, I hope you’re doing well.I’m reaching out to request your help identifying a replacement part for a sliding window. Attached you’ll find a photo of the existing plastic piece we have as a reference. We need to order this part, as well as the corresponding rollers/w ... (cont.)
Quick Learner
Louisville, KY
Nov 19, 2025
Quick Learner from Louisville, KY
Nov 19, 2025
Pivot Bar for 15-192 CertainTeed Pivot Shoe
I recently purchased CertainTeed Pivot Shoe 15-192 for my Simonton windows. I filed down the tabs and replaced the cams from my existing broken Simonton pivot shoe and they work fine with the existing pivot bar. The problem I am having is I am missing a couple of the existing cams. I need to use th ... (cont.)
Home Owner
St Louis MO
Nov 19, 2025
Home Owner from St Louis MO
Nov 19, 2025
pivot shoe
please help in identifying the part in the attached photos. i believe it is called a pivot shoe dimensions are 1" wide, 9/16 deep, 2" tall for a tilt window similar to your part number 15-045 but is deeper
Quick Learner
Florida
Nov 19, 2025
Quick Learner from Florida
Nov 19, 2025
Parts for Window that holds the Channel Balance (377) Spring Bars. There is a right and left for each window
I never changed this part, but one broke, forcing the window down, and made the removal of the Channel Balance very hard. So I believe it will make sense to have spare parts and change them when they start to brake.
Quick Learner
Branson Missouri
Nov 19, 2025
Quick Learner from Branson Missouri
Nov 19, 2025
Sliding glass door rollers
Roller is 3 inches long 1/2 inch wide and the Roller is 1 1/8 inches
Quick Learner
Illinois
Nov 19, 2025
Quick Learner from Illinois
Nov 19, 2025
Coil balance
I was told this was a ipex series jeldwen I need both sides for coil balances also tilt latch sliders
Contractor
Honolulu
Nov 19, 2025
Contractor from Honolulu
Nov 19, 2025
Awning style vinyl windows (2) needing all operational parts as shown
Hi! Contractor Cliff here (HSI LLC) looking for parts to replace two corroded 2015 awning windows. LMK if you need more pix or info.
Quick Learner
Hickory, NC
Nov 19, 2025
Quick Learner from Hickory, NC
Nov 19, 2025
Series 210 Roller-Tilt Balance Quote
We are looking for the right double roller-tilt balance for a customer. The top metal band has a large "4" and then "31T" imprinted on the top coil. The bottom coil seems to have a big "5" and then "26T" printed on it.
Home Owner
Pittsburgh, PA
Nov 19, 2025
Home Owner from Pittsburgh, PA
Nov 19, 2025
Coil balance replacement
Hello! The marking says "7GI". Is that 7 pounds on each side, total of 14 pound window? (I can weigh the window too.) The two coils came apart on both sides, so the window doesn't stay open.
Handy Person
Sumter, SC
Nov 19, 2025
Handy Person from Sumter, SC
Nov 19, 2025
Replacement balances with accompanying hardware for vinyl double hung tilt windows.
Looking replacement hardware for 26D and 30D balances (See pictures for stamped info on balances) I will also need the accompanying hardware, i.e. balance break shoe, etc. I'm looking to replace fifteen each 26D and 30D balance assemblies for vinyl double hung tilt windows that are 15 years old. Ple ... (cont.)