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Door & Window

Hello, Two of my single hung tilt windows will not open. Both of the channel balances are stuck at the top of the window. I have tried to push them down with no luck. The stamp on the channel balance says '34E BSI'. I found the '34" Series 795 Channel Balance' on your website which looks similar, h ... (cont.)

The pivot bar measures 2 7/8 inches overall length 5/16 of an inch wide inch and 7/16 to the first hole and 2 3/16 to the second hole. The windows are 36 inches wide by 36 inches tall and manufactured by soft lite window company. The coil housing has a number on it that says 6R. It also has a paten ... (cont.)

Hello. I ordered 7lb left and right balances. The problem is with the size of the notch that the window drops into. It is too small. I hope the pictures help tell the story. Would you need measurements of the original slot to recommend the right product?

My name is Todd Dominick & I am a handyman type who is looking for 4 of the replacement parts that I picture below for two windows. series 1000 single hung PL number 043?019 22.3# & 28" long metal channel. I'm not 100% sure where I even got the "series 1000 single hung PL number 043-019 but you can ... (cont.)

Hi, I'm guessing this is a S350 series balance but would like confirmation before ordering. Thanks a bunch for your time. Have a great day, Michael

Please see attached photos of tilt balancers that I need replacements for. This is a plain channel balance, 26" in length, and has stamping of 26H B.S.I on the outside channel. Currently the balancers have a clip connection at the top of the window, but there is also a provision for screw in mount ... (cont.)

Greetings,I need the right and left hand balances for a 14.6 pound double hung vinyl window. The balance, 1 1/4" x 9/16" (nominal measurments) has the marking "PAT5.353.548" on the side. I believe that the 8 lbs Series 161 Roller-Tilt, Product Code: S161-08 is the part. The only notable variation ... (cont.)

Seeking for help to locate the replacement parts, handles (or operators) sets for both sides, left and right. From the window, I was able to locate a MFG label, attached, NAMI NFRC 100/200, SERIES: FDCSMT, MST: 2040. (I also attached an image with arms. Unfortunately, I cannot correct model of arm ... (cont.)

I have a dozen windows that need glazing, replaced from hail damage this past summer

Dear Sir, I needed to replace the Imperial Single Hung window balance, but I would not find the exact model of it to order, would please review the attached photos and let me know if you have it in stock to order. Thank you so much! Chris.

Dear Swissco, I need your guidance on what to purchase for rollers and track Pictures attached

Hello, I am in need of a few Crestline crank mechanisms. The windows open but will not close. The arm length is about 8-9 inches. Thank you Mark

I don't know the brand of the windows in my condo, but I know they are from the early 1980's. I believe this part holds the window balance in place?

Hello Customer Service,My channel balances are for non tilting window 1/2" and the length is 24". They look like S380 and S385. On the other hand, I couldn't see the difference between S380 and S385. Please help me identify the right channel balance. Thank you from now.Best,Burak ... (cont.)

Anderson slider door handle

I have identified the part number for a P.E. Del Mar Roller Assembly from their website that I need for replacement. It is the F3728-1.25PS ROLLER ASSEMBLY. Are you able to secure this part for me? I saw in a previous communication you had with another customer where this item was requested but n ... (cont.)

Hi The window latch has the below markings on the bottom. Apart from the numbers has the Alphabet J. Pat.#5.139.291 375 J Please suggest what the 375 and "J" stand for and Could you please suggest a replacement part.

I sent pics of balances from INTERNATIONAQL WINDOWS of Hayward...They are no longer in business Do you have any that match or can you makes these?? They are 24" long The only numbers stamped on them are 23 4 DV CMC 2 On your web page it looks like part number #351If you do have a match I shoul ... (cont.)

My latch looks like the one in the video except mine has no screws. There is a "pella" circle at the top of the handle. I assume you have to remove it to get the handle off but can't figure it out. Don't want to break things. Please help if you can.

Need replacement crank