Viewing all customer Discussions for:
Door & Window

Quick Learner New Jersey
Jul 1, 2023
Quick Learner from New Jersey
Jul 1, 2023
Cover at top of channel
Hi, Trying to find out where I can get this cover? Thanks for all the help so far.
+2
Home Owner Robins, IA
Jul 1, 2023
Home Owner from Robins, IA
Jul 1, 2023
Replacement Parts for Simonton F0049 Windows
I am looking for replacement Pivot Lock Shoes as one is completely broken, Coil balance and coil support. Can you identify, based on my photos, what replacement part numbers I need? I think I need 15-111 Pivot Lock Shoe. Mine is 1" tall, 1 1/2" wide and @ 1/2" deep. (See attached photo) I think ... (cont.)
Quick Learner New York
Jul 1, 2023
Quick Learner from New York
Jul 1, 2023
I think its a tilt latch but i can't find it
I need help in ordering several of these
Contractor Melbourne, FL.
Jul 1, 2023
Contractor from Melbourne, FL.
Jul 1, 2023
outside pull needs to match inside handle
Client needs outside pull to match inside as she has great difficulty getting a hold of the small outside pull. The current handles are on 4" centers, outside pull handle is the female for the bolts passing thru interior latching handle.
+2
Quick Learner Florida
Jun 30, 2023
Quick Learner from Florida
Jun 30, 2023
Window balancing
The metal itself measures 30in. Label of 29 2 AW CMC 7.
Home Owner Redmond, WA
Jun 30, 2023
Home Owner from Redmond, WA
Jun 30, 2023
Need replacement Truth sash lock
I believe this is a Truth Hardware brand sash lock, 2 1/16" between screen hole centers, 3/8" screw hole center to locking edge, 1/4" height from mounting surface to top of screw hole deck. 1 1/2" keeper. Bronze color. Only sash lock (not keeper) is broken. Home is 35yrs old, but idk if these are or ... (cont.)
+1
Handy Person Hatboro Pa.
Jun 30, 2023
Handy Person from Hatboro Pa.
Jun 30, 2023
Gorell casement window
Hi, see attached photo of the bottom track rusted and broken of a Gorell casement window and also a pic of one in good working order. I need 1 replacement.
Professional yuba city, Ca
Jun 30, 2023
Professional from yuba city, Ca
Jun 30, 2023
Sliding glass door wheels
Attached are pictures of the wheels we need for sliding glass doors at our facility. I hope you can get us a good match. Thanks, Alex
Home Owner Iowa
Jun 30, 2023
Home Owner from Iowa
Jun 30, 2023
Lindsay patio sash roller
I am looking for a replacement sash roller for a Lindsay patio door. The roller part # I have is 39-10-00-306. They tell me it's obsolete wondering if you have a replacement for it.
Quick Learner nevada city ca
Jun 30, 2023
Quick Learner from nevada city ca
Jun 30, 2023
take out clip
hi, I have this window and it was in pieces. The sash and channel balances were out. They seem to be functioning. OK, I'm able to pull on the little part and it retracts OK, a little better after cleaning. But I don't have any take out clips, I think that's the only thing I need. If you could take a ... (cont.)
+2
Quick Learner 90503
Jun 30, 2023
Quick Learner from 90503
Jun 30, 2023
Channels stay in place, not moving up and down with sash
Hi, Not sure what the name is of the highlighted component on the bottom of the sash, but does it help keep the channel in place and guide it up and down with the sash? The highlighted component is from a window that still works. I have another window where this piece appears to be broken on bo ... (cont.)
Quick Learner
Jun 30, 2023
Quick Learner
Jun 30, 2023
Extended-Travel Channel Balance Quote
14 5/8" channel length; stamp: 14 2 B.S.I PD; manufacturer: Jeld Wen, unknown age (could be 30+ years); 1 x replacement balance.
+2
Landlord Minnesota
Jun 30, 2023
Landlord from Minnesota
Jun 30, 2023
Alside - window springs
I have 3 different size windows I need springs and coil balance shoes for: Window 1: Double spring (see attached photo) The window weighs 23.4 lbs.. The top spring is stamped with a six and the bottom spring is stamped with a 5. Window 2: Single spring. The window weighs 12 lbs.. Window 3: Singl ... (cont.)
Home Owner Philadelphia
Jun 30, 2023
Home Owner from Philadelphia
Jun 30, 2023
Window sash balance bottom guide not supporting the window
I got a channel balance and end pieces, but when I push down on the window, the bottom end piece, which is slanted, is just wedged against the side of the frame and the window pushes down past it. The bottom end piece doesn't "grip" the window. The sash and bottom end piece don't have any way to l ... (cont.)
+2
Home Owner NC
Jun 30, 2023
Home Owner from NC
Jun 30, 2023
Replacement part for True 20544 window crank
Hi, I need to replace several Left hand and right hand orientated True window cranks. There is a part number stamped on one of the arms - 20544. Would be grateful to know whether you sell a replacement mechanism as I have several which are non-functional. Thanks.
Home Owner Trenton NJ
Jun 30, 2023
Home Owner from Trenton NJ
Jun 30, 2023
T lock and tilt window latch
I am looking for the 1 1/4" T-lock balance and tilt window latch
+2
Quick Learner Los angeles, ca
Jun 30, 2023
Quick Learner from Los angeles, ca
Jun 30, 2023
Can't find
I looked for these too and can't find them nowhere.
+1
Quick Learner
Jun 30, 2023
Quick Learner
Jun 30, 2023
Can't find them
I need theses and I looked everywhere with no luck.
Quick Learner Chicago
Jun 30, 2023
Quick Learner from Chicago
Jun 30, 2023
Truth casement operator replacement
I need to replace this Truth window casement operator bearing stamp 8D701. However the current part numbers don't correlate. I would like to know what the current part number is that corresponds to this old stamp number.
+1
Quick Learner San Diego, CA
Jun 30, 2023
Quick Learner from San Diego, CA
Jun 30, 2023
replace tie rods and locks in casement window
Need 4 tie rods and 3 locks. No markings on these but operators say Truth. Don't know who the window manufacturer was. One window is stuck closed with the lock broken (can move handle but nothing else moves). How can I open window to replace the lock?!?!? More submissions coming. Many thanks for yo ... (cont.)
+1