Viewing all customer Discussions for:
Door & Window

Landlord
Nov 12, 2025
Landlord
Nov 12, 2025
Window latches
I need to replace 10 window latches in a condo built in 1991. I found ones with the same screw spacing and depth, but the new latch would not close. Apparently the cam reach was too shallow. I believe the hole spacing is 2 1/16" and the backset is 7/16".
Handy Person Round rock
Nov 12, 2025
Handy Person from Round rock
Nov 12, 2025
Glass bead
I need help with this glass bead for aluminum frame
Contractor Sheboygan Falls, WI
Nov 12, 2025
Contractor from Sheboygan Falls, WI
Nov 12, 2025
Coil Balancers
We are in need identifying these balancers. 6 & 14 are what are stamped.Brooke
+2
Home Owner Tacoma, Washington
Nov 12, 2025
Home Owner from Tacoma, Washington
Nov 12, 2025
Window lock
I need to find replacement lock for 2 of my windows.
+2
Home Owner New Jersey
Nov 12, 2025
Home Owner from New Jersey
Nov 12, 2025
Tilt in vinyl window coil balance and pivot bar
Can you please assist in identifying the parts in the photos? The pivot is 2.5". I cannot locate them anywhere. The windows do not have any markings on them and were installed prior to us buying the home. Thank you.
Handy Person Hawaii
Nov 12, 2025
Handy Person from Hawaii
Nov 12, 2025
Pella double hung window
Looking for this replacement part
Quick Learner United States
Nov 12, 2025
Quick Learner from United States
Nov 12, 2025
Help Identifying Window Balance Replacement
Hi Can you assist what I need to buy to replace the attached pictures? Thank you.
Home Owner Chicago
Nov 12, 2025
Home Owner from Chicago
Nov 12, 2025
This piece got broken and I wanna order this one
Are you able to order this one for me? Do you need more details about the piece?
Landlord Caribou, Maine
Nov 12, 2025
Landlord from Caribou, Maine
Nov 12, 2025
Balance/ Sash Locks
Need replacement balance, balance mount & tilt mechanism and sash locks. Thinking possibly Pella Windows?
+2
Home Owner Grimsby, Ontario Canad...
Nov 11, 2025
Home Owner from Grimsby, Ontario Canada
Nov 11, 2025
storm door window aluminum frame has separated from around glass
Good morning: I have a have a sliding window on my front storm door. The top right corner has separated from the right hand side of the aluminum frame which surrounds the glass of the window. the pivot has broken which joins the top and right sides of the aluminum frame of the sliding window. could ... (cont.)
Contractor Tulsa, ok
Nov 11, 2025
Contractor from Tulsa, ok
Nov 11, 2025
Window sash lock
Push button sash lock with a j-shaped locking arm that extends into upper sash. Windows are vinyl double hung. White.
+2
Quick Learner Napa, CA.
Nov 11, 2025
Quick Learner from Napa, CA.
Nov 11, 2025
Channel balance
27 " long. 1/2 " wide stamped on unit 26 space L. unable to read number below stamp of L.
Contractor West Yarmouth MA
Nov 11, 2025
Contractor from West Yarmouth MA
Nov 11, 2025
Screen rollers
I need to replace the rollers of one of my screen doors. They broke for no reason. This is a MI patio door . Above is a pic of model and series number. I need 4 of them. Thanks for your help.
+2
Quick Learner 01801
Nov 11, 2025
Quick Learner from 01801
Nov 11, 2025
New Pro windows
Trying to replace the pivot bars , business shut down
Home Owner Washington
Nov 11, 2025
Home Owner from Washington
Nov 11, 2025
Patio Tandem Roller Assembly
hello, I am looking for some guidance in replacing my patio door wheels. They appear to be 1/2" diameter wheels, however I am unsure of the proper assembly to purchase. I have attached images with measurements. Any guidance is much appreciated.
+2
Home Owner Fairview Heights
Nov 11, 2025
Home Owner from Fairview Heights
Nov 11, 2025
Patent 919213
Hello, I am looking for the keeper in the images attached. The corresponding latch to this keeper is patent number 919213. I cannot find anything like it on your website but it is an external keeper. I would appreciate any help finding this!
Quick Learner
Nov 11, 2025
Quick Learner
Nov 11, 2025
Screen door
The screw holes on the latch in the image #IMG_0603jpeg is 5" and 7" Hope this helps
Friend Binghamton NY
Nov 11, 2025
Friend from Binghamton NY
Nov 11, 2025
Window tilt in latch
Custom window manufactured by a small glass company from scratch probably in the 90s. No sticker on window.
Quick Learner Colorado
Nov 11, 2025
Quick Learner from Colorado
Nov 11, 2025
Sash lock
Looking for this lock but handed opposite
Quick Learner
Nov 11, 2025
Quick Learner
Nov 11, 2025
Window balance replacement
Hi, I am looking for a window sash balance replacement for both sides. I sent you photos of the old balance and attachements. The old balance is 29 inches long. The weight of the window is 20 pound. Hope you are able to save my window aither with the exact balance replacement or with somthing equiv ... (cont.)
+6