Viewing all customer Discussions for:
Door & Window
Handy Person
Illinois
Aug 26, 2025
Handy Person from Illinois
Aug 26, 2025
Both are broken
Is there a video available to assist in the repair? Does a replacement just snap back in?
Home Owner
Maryland
Aug 26, 2025
Home Owner from Maryland
Aug 26, 2025
Broken side pin
I Need to replace the broken pin from my window
Home Owner
Colorado
Aug 26, 2025
Home Owner from Colorado
Aug 26, 2025
Channel Balance
Need to know the series so that I can order replacements. I have several different lengths for a handful of windows. Also, do you need to lubricate these as they age?
Home Owner
Englewood Colorado
Aug 26, 2025
Home Owner from Englewood Colorado
Aug 26, 2025
Pivot shoe installation
It looks like 15-046 will work for my windows but I see no way to get them in the channel. Any suggestions?
Quick Learner
Baltimore,md
Aug 26, 2025
Quick Learner from Baltimore,md
Aug 26, 2025
Door handle
I need to buy this exact part for my sliding patio door , both sides
Home Owner
Paducah KY
Aug 26, 2025
Home Owner from Paducah KY
Aug 26, 2025
Missing piece
We purchased a new house with two of the same doors and locks however only one door has this latching piece. Is anyone able to tell me the part number?
Home Owner
Indiana
Aug 26, 2025
Home Owner from Indiana
Aug 26, 2025
Replacement window parts
we have recently painted several windows in our home and are looking to replace the window, cranks and lever to match the newly painted color. The cranks say Pozzi on them, but also say truth on the underside thank you - liz
Contractor
Yorktown, VA
Aug 26, 2025
Contractor from Yorktown, VA
Aug 26, 2025
Cardinal window Double hung
Balances and pivot shoes have failed (all 4) window etching is also attached. "Cardinal" Dimensions as follows: 1.25"w x 1.25" h x 5/8" d
Quick Learner
Waterloo
Aug 26, 2025
Quick Learner from Waterloo
Aug 26, 2025
Replacement part
Please help to identify this part.
Quick Learner
Aug 26, 2025
Quick Learner
Aug 26, 2025
Hardware Identification
Please let me know if you have this. Thank you.
Home Owner
Colorado
Aug 26, 2025
Home Owner from Colorado
Aug 26, 2025
Vinyl Bead Replacement for a Patio Door
See the attached pictures. There are no name markings on the patio door, but it was installed in 2004. The bead is so close to several of your products. I am not in a rush. Would it help if I mailed you a small sample for comparison?
Contractor
Shreveport Louisiana
Aug 26, 2025
Contractor from Shreveport Louisiana
Aug 26, 2025
Window balance clips
There's one of these on both sides of the window that I believe holds in the balance spring on each side and one of them is broken so it is causing the window to be shaky and not hold the balance well.
Home Owner
Bend Oregon
Aug 26, 2025
Home Owner from Bend Oregon
Aug 26, 2025
Milgard slider
Looking to replace the mechanism that is pictured. Not the handle
Quick Learner
Sandston Va
Aug 26, 2025
Quick Learner from Sandston Va
Aug 26, 2025
Patio door handle
Exterior of patio door handle broke at screw post
Quick Learner
Winona mn
Aug 26, 2025
Quick Learner from Winona mn
Aug 26, 2025
Window track
Looking for a window track like this. Believe it's a roto track. Only I Can't find one on your site that's the same style and I need it to be 17"'s long. Let me know
Handy Person
Albemarle County, Virg...
Aug 26, 2025
Handy Person from Albemarle County, Virginia
Aug 26, 2025
Handles
I am not sure what the bore is on this particular device it could be 11/16 or it could be 3/8. I'm not sure how do I how do I know I'd like four handles OK
Contractor
Colorado
Aug 26, 2025
Contractor from Colorado
Aug 26, 2025
26 5 HW CMC
Need to know exact type of size balance for the widlndowNeed help with part number I need for replacement balances please, as soon as possible to complete job request.
Home Owner
Virginia
Aug 26, 2025
Home Owner from Virginia
Aug 26, 2025
The hex screw to tighten and secure handle does not work.
Can a part be sent.
Professional
Hawaii
Aug 26, 2025
Professional from Hawaii
Aug 26, 2025
Thumbturn won't turn
I'm going to look at this door tomorrow. I believe that probably the locking mechanism/ lock body needs to be replaced. The thumbturn won't turn. There's a good chance that it's corroded.We live in Hawaii. I wanted to find out who the manufacturers is and what the replacement part would be for this. ... (cont.)
Quick Learner
White Plains, NY
Aug 26, 2025
Quick Learner from White Plains, NY
Aug 26, 2025
Constant Force Balance
Can you identify this item? The coil number is 602.