Viewing all customer Discussions for:
Door & Window

Quick Learner North Carolina
Oct 13, 2025
Quick Learner from North Carolina
Oct 13, 2025
Andersen sash balancer
Thanks for helping me identify this part.
Quick Learner Irvine
Oct 13, 2025
Quick Learner from Irvine
Oct 13, 2025
Looking for Replacement Parts
2 vertical sliding windows in my home have these parts break and I'm looking to replace them. One I believe says 29-5 while the other 32-9.
+3
Handy Person troy, ny
Oct 13, 2025
Handy Person from troy, ny
Oct 13, 2025
need coil balances
Hi, I need to replace a pair of coil balances/pivot shoes as shown in the pictures. spring is marked 730x. Window is a american craftsman silverline model 8500. 28x58" the pivot shoe has a handwritten "7" on the back side. The window sash weighs approximately 11 pounds. Please advise what part n ... (cont.)
+2
Home Owner Johnstown PA
Oct 13, 2025
Home Owner from Johnstown PA
Oct 13, 2025
Window latch
The only marking is a stamped E on the claw.
Quick Learner Los Angeles
Oct 13, 2025
Quick Learner from Los Angeles
Oct 13, 2025
Home Owner Austi TX
Oct 13, 2025
Home Owner from Austi TX
Oct 13, 2025
Window Balance ID
The balance is stamped with 27-4. Need id for balance and top sash guide.
+2
Home Owner Oklahoma
Oct 13, 2025
Home Owner from Oklahoma
Oct 13, 2025
Tube balance attached to bottom of sash
Restoring late 1930s windows with tube balances. The balances are secured to the sash on the bottom of the sash.
Contractor Concord, New Hampshire...
Oct 13, 2025
Contractor from Concord, New Hampshire
Oct 13, 2025
Window Parts for Comfort Plus Window
I need tilt bars and tilt locks for vinyl replacement windows. Photos of the required parts are attached.
Home Owner Roswell GA 30075
Oct 13, 2025
Home Owner from Roswell GA 30075
Oct 13, 2025
Tilt out window 21 years old
The sash is 35 inches. Broke the small part pictured that the cord threads through.
+1
Landlord Coweta, Oklahoma
Oct 13, 2025
Landlord from Coweta, Oklahoma
Oct 13, 2025
door latch assembly
looking for the whole door lock assembly, The label on the door is gone and I have no idea what kind of door it is
+1
Professional Mccall idaho
Oct 13, 2025
Professional from Mccall idaho
Oct 13, 2025
New sash balancers for eagle windows
Need 1 pair of the 20C and 1 pair of the 19c with new blocks
+1
Handy Person Sanford NC
Oct 13, 2025
Handy Person from Sanford NC
Oct 13, 2025
Spring loaded sash releases
I am needing 2 sets of sash releases for an unknown manufacturer. I was told your company would probably have what I needed. I am delighted to find that you also carry the spiral springs. I'll have to measure the diameter as indicated. If you can match the part pictured then half of the task is done ... (cont.)
Home Owner Rio Rico, AZ
Oct 13, 2025
Home Owner from Rio Rico, AZ
Oct 13, 2025
Right side coil retainer
Photo 1 is the left side with an unbroken part. Photo 2 is the left side with the broken part. The last photo is the sticker that was on the window at purchase. The sticker states they are Alside model A116. That is all the information I have, they were purchased in 2017.
Home Owner Pompano Beach, Florida...
Oct 13, 2025
Home Owner from Pompano Beach, Florida
Oct 13, 2025
Screen corner with pulls
I can't seem to find these anywhere? All the pull tabs have broken off. The windows are on a 6th floor condo windows.Could I just use corners and another type of pull tabs? What are my options?
Home Owner Cary, Illinois
Oct 13, 2025
Home Owner from Cary, Illinois
Oct 13, 2025
ROW casement Hardware
I had a ROW Casement get caught by the wind in a storm. I need to replace all the hardware, crank mechanism, the linkage top and bottom, and the tracks top and bottom. The track were bent along with the linkage. I am sorry I could not figure out the right hardware to order. I believe it is a left si ... (cont.)
Contractor Rhode Island
Oct 13, 2025
Contractor from Rhode Island
Oct 13, 2025
Tilt window track Pivot lock part
Just need the pivot lock but can't seem to find a replacement. Tried to indentify but no brand name to be seen.
Handy Person Loveland, CO
Oct 13, 2025
Handy Person from Loveland, CO
Oct 13, 2025
PELLA DOOR ROLLERS
I can barelopen my patio door anymore because I think the rollers are bad. Calling Pella customer service was of little help. I'm attaching pictures of the door and rollers to help identify what it is I need to purchase. Although there is a chance they have been replaced before since this door was ... (cont.)
+2
Handy Person Easton PA
Oct 13, 2025
Handy Person from Easton PA
Oct 13, 2025
simonton spring balance
I am trying to find the replacement part for a simonton single hung window balance spring. I have added photos of the window spec label. Is this something you can help me with? Thanks,Tim
Handy Person Fayetteville, GA
Oct 13, 2025
Handy Person from Fayetteville, GA
Oct 13, 2025
Channel Balance Replacement Parts
Good morning! I need to order replacement channel balances for some old (but still serviceable) aluminum casement windows. The channel balance measurements are 23 7/8" long, 5/8" deep and 1/2" wide. The only marking on the balance is '2320'. I've attached several photos to show the nylon end section ... (cont.)
+2
Professional L B Hillingdon, Outer ...
Oct 13, 2025
Professional from L B Hillingdon, Outer London (UB4 8BH)
Oct 13, 2025
Pivot shoe 9/16" thickness (when in sliding mode)
I need to purcase Pivot shoes for vertical sliding windows. These shoes connect coil springs to frame and hold a pivot bar which is connectd to the sash. The pivot shoe material is a form of plastic.The thickness of the pivot shoe while in sliding mode is 9/16" the window has a tilt for cleaning mod ... (cont.)