Viewing all customer Discussions for:
Door & Window

Contractor Texas
Aug 20, 2025
Contractor from Texas
Aug 20, 2025
Home Owner St. Joseph, Michigan
Aug 20, 2025
Home Owner from St. Joseph, Michigan
Aug 20, 2025
Screws have fallen out of hinges
The first three photos are the right window; the next two photos are the left. I believe this is a Swisco hinge and brackets, but the only identifying marks I see are "30818" on the hinges and "PRY TO REMOVE SASH" on the top tracks. Please let me know. I would like to fix both of these as soon as ... (cont.)
+2
Quick Learner
Aug 20, 2025
Quick Learner
Aug 20, 2025
Identify the parts
Hello, I'm looking for the entire channel and attachments, but I wasn't able to find it on the website. Can you please send me a link to the right product? PLease see the attached images.
+6
Quick Learner Ulster County NY
Aug 20, 2025
Quick Learner from Ulster County NY
Aug 20, 2025
Burton parts needed for an old bow window.
I need a operator arm and a sliding shoe for a casement window that opens to the right from inside.
Contractor Philadelphia
Aug 20, 2025
Contractor from Philadelphia
Aug 20, 2025
Univ. of Pennsylvania
Hi: I'm looking for replacement balance shoes. These are from windows at the Univ. of Penn. Both the grey ones and the tan ones were used in Pella windows. Are these avaialble as replacement parts? The only numbers on these parts are: Grey- has a number 5 in one loacation and 102021 underneath ... (cont.)
Home Owner Half moon bay
Aug 20, 2025
Home Owner from Half moon bay
Aug 20, 2025
Counterbalance
i am looking for these exact springs. I need 6 to be exact. Any way i can get some help with this? would be greatly appreciated..
+3
Landlord Los Angeles Area
Aug 19, 2025
Landlord from Los Angeles Area
Aug 19, 2025
Sliding Door Locking Mechanism
The locking hook does not come out when I turn the lever on the inside of the door. I think the locking mechanism needs to be replaced. Can you help me find a matching door locking mechanism?
Home Owner Texas
Aug 19, 2025
Home Owner from Texas
Aug 19, 2025
Sears internal tilt latch
Hello, looking to replace 2 internal tilt latches for one Sears window.
Home Owner Michigan
Aug 19, 2025
Home Owner from Michigan
Aug 19, 2025
Solaris casement
This is a Solaris casement window. It is 20 years old.
Contractor Berkeley California
Aug 19, 2025
Contractor from Berkeley California
Aug 19, 2025
window end piece 5/8"
it is just like the 5/8" one that you have - i think it is the "bottom" piece but it has a slot instead of a hole up top(or bottom) measurements to the center are the same. Do you have this one? it goes with all of the 2640's that I usually buy
Quick Learner Illinois
Aug 19, 2025
Quick Learner from Illinois
Aug 19, 2025
Patio door assembly and lock
Need help finding this door handle assembly
+4
Quick Learner
Aug 19, 2025
Quick Learner
Aug 19, 2025
Home Owner
Aug 19, 2025
Home Owner
Aug 19, 2025
Coil cover ID needed
Hi! I'm looking to ID this coil cover. Its twin was broken and needs replacing
+2
Home Owner Washington State
Aug 19, 2025
Home Owner from Washington State
Aug 19, 2025
Looking for Milgard weather stripping for 30 year old windows please
The number appears to be 16 CFR 1201 C11 1/8U, as you can see in the photo. These are vinyl windows. Color doesn't matter, but need to find weatherstripping for these old windows if you can provide it please. Thank you in advance for your help!
Quick Learner
Aug 19, 2025
Quick Learner
Aug 19, 2025
Non tilt window balance
I ordered window balance item # as shown on the picture. However it's a bit too long, window is not closing till the end. Otherwise it's fits. Do you have similar balance just a bit shorter? Thanks!
Contractor Santa Ana
Aug 19, 2025
Contractor from Santa Ana
Aug 19, 2025
Window Lock
Hi good afternoon, We're looking for this exact window lock, may you be able to help us? Thank you!
Quick Learner Chapel Hill, NC
Aug 19, 2025
Quick Learner from Chapel Hill, NC
Aug 19, 2025
Home Owner Puerto Rico
Aug 19, 2025
Home Owner from Puerto Rico
Aug 19, 2025
Balance and sash guide
Looking for this Channel balance its says 2540 BSI and this sash guide.
Quick Learner Grand Rapids Michigan
Aug 19, 2025
Quick Learner from Grand Rapids Michigan
Aug 19, 2025
Pivot shoe
Interior Window pivot shoe with tension coil
+2
Handy Person Florida
Aug 19, 2025
Handy Person from Florida
Aug 19, 2025
Part on bottom of window that spring hooks too from 1978 built house
Need to replace these on bottom of windows and balance springs my spring only has 1 cross piece on it not 2 like the newer one's