Viewing all customer Discussions for:
Door & Window

Quick Learner
Aug 4, 2025
Quick Learner
Aug 4, 2025
Looking for sliding glass door handle replacement
Do you have these replacement parts ? Thanks
+1
Quick Learner
Aug 4, 2025
Quick Learner
Aug 4, 2025
new assembly for my sliding door of my 2010 Keystone Hideout trailer
Good morning I need a new assembly for my sliding door of my 2010 Keystone Hideout trailer
+2
Quick Learner
Aug 4, 2025
Quick Learner
Aug 4, 2025
need help
Hello, I need 2 each BSI 3365 and 4 each BSI 2760. Channel depth and width are the same for both sizes. Let me know if you need additional information or pictures. Thank you,
+2
Quick Learner USA
Aug 4, 2025
Quick Learner from USA
Aug 4, 2025
Help identifying tilt latch actuator
Hi Swisco, Just talked with you by phone, here is the tilt latch actuator I amlooking for. Not sure of window brand. Let me know if you havesomething like this! I need probably 15-25 of them. Thanks!
Quick Learner West Covina
Aug 4, 2025
Quick Learner from West Covina
Aug 4, 2025
Coil replacement
The coil on the window sash broke into two pieces, I don't know if it's a 2 pound coil or 5 pound coil so I don't know what replacement I need
Handy Person Somers, CT
Aug 4, 2025
Handy Person from Somers, CT
Aug 4, 2025
Mastic Window hard to open and close
Hi we have a customer that we cleaned their windows, they are double hung Mastic Windows that fold out. We have one window that after tilting it out, cleaning it and putting it back up , the window is hard to open and close. I have attached pictures of the mechanism, I am hoping replacing the mechan ... (cont.)
Home Owner Washington state
Aug 4, 2025
Home Owner from Washington state
Aug 4, 2025
Assistance with what item to purchase
Hi there! First time homeowner here and looking to fix my tilt window that isn't staying open. Wanting to confirm I'm measuring the white tube part versus the metal internal tube part. The white tube measures 5/8 diameter 23 inches long (the white plastic piece is broken at the end but I think 23" i ... (cont.)
Home Owner Washington DC
Aug 4, 2025
Home Owner from Washington DC
Aug 4, 2025
replacement parts
What parts do i need to replace this old coil balace?
Handy Person New York
Aug 4, 2025
Handy Person from New York
Aug 4, 2025
tilt lock
Broken tilt latch john
Home Owner Virginia
Aug 4, 2025
Home Owner from Virginia
Aug 4, 2025
Need new casement operator and crank handle?
Hi! My Truth casement operator and crank have come apart. The handle just fell out one day, it appears broken. The handle no longer opens or closes the window as it does not engage the gears. Does this mean I need to replace both parts or just the handle? The casement operator cover says Truth, whic ... (cont.)
+1
Home Owner Ocoee, FL 34761
Aug 4, 2025
Home Owner from Ocoee, FL 34761
Aug 4, 2025
Balance is 29" (metal only), Markings are: 28C USB
Please identify the channel balance in the pictures. Thanks
+2
Quick Learner Buffalo ny
Aug 4, 2025
Quick Learner from Buffalo ny
Aug 4, 2025
Window parts
I'm not only looking for this but I'm looking for the little part that goes inside of it
Quick Learner Buffalo ny
Aug 4, 2025
Quick Learner from Buffalo ny
Aug 4, 2025
Quick Learner
Aug 4, 2025
Quick Learner
Aug 4, 2025
Home Owner Minnesota
Aug 4, 2025
Home Owner from Minnesota
Aug 4, 2025
Sliding door handle
Let me know if you have this. Or something similar that could work out.
Home Owner Santa Clara, Californi...
Aug 4, 2025
Home Owner from Santa Clara, California
Aug 4, 2025
Need 2 Extended Travel Channel Balance
Hello Swissco,One side of my extended travel channel balance is broken; and hence I need two such balances. Could you please let me know if you have these and if yes, the cost for the same?ThanksJitendra
+4
Handy Person New Orleans
Aug 4, 2025
Handy Person from New Orleans
Aug 4, 2025
Please help ID the needed parts
I don't see any markings on the crank nor the windows themselves. I'm looking for replacements for both left and right.
Quick Learner
Aug 4, 2025
Quick Learner
Aug 4, 2025
Window Balances Needed
Good morning,I am looking for replacement balances to work for my current balances. According to customer service, the 19-011 is needed. The length is 34", with a stamp of 3320. Thank you!I need the (2) 3320 balances, but I will also need to purchase (4) 3330 balances.
+1
Quick Learner
Aug 4, 2025
Quick Learner
Aug 4, 2025
Spiral balance parts to order
Hello I have a single hung window with the bottom sash which is no longerattached to the spiral balance mechanism on the window . I have attachedphotos of a copy of the same window in my house which is operational withall the parts. What seems missing is the metal piece that attaches the bracket to ... (cont.)
+1
Quick Learner New York State
Aug 4, 2025
Quick Learner from New York State
Aug 4, 2025
Double hung window
Old house has had installed aluminum framed double hung windows. Windows do not stay up without support. Not sure what this piece does as it's stuck part way up on the opposite side. I can take additional pictures b