Viewing all customer Discussions for:
Door & Window
Professional
St. John's
Oct 27, 2026
Professional from St. John's
Oct 27, 2026
Coil balance top
I have the coil balencer I bought from you but the top attachment piece is also broken I need to find a replacement
Home Owner
Pasadena, CA
Oct 27, 2026
Home Owner from Pasadena, CA
Oct 27, 2026
Looking for replacement window crank operator assembly
Hello there, I'm trying to find a replacement for the window crank operator assembly shown in the images. The only visible markings in the photos are "EntryGard Truth" and "38A" (the last 3 characters of what might be a serial number). The part shown in the photos were purchased back in 2001. Is t ... (cont.)
Professional
Coeur D Alene ID
Oct 27, 2026
Professional from Coeur D Alene ID
Oct 27, 2026
Window locks
I'm trying to locate replacement locks
Quick Learner
Cape May NJ.
Oct 27, 2026
Quick Learner from Cape May NJ.
Oct 27, 2026
CertainTeed window tilt latch
I have several broken CertainTeed surface mounted top window tilt latches. The notch on top of the window sash measures 11/16" W x 3-1/2" Long to the end of the sash frame. The mounting holes are spaced at 2-7/8" center of hole to center of hole. The top of the latch is 13/16" W. From the inside o ... (cont.)
Contractor
Hooksett, NH
Oct 27, 2026
Contractor from Hooksett, NH
Oct 27, 2026
Pivot Bar - Paradigm
Good afternoon, I am looking for 10 of these pivot bars and 4 of these cams. Could you please assist me in finding these parts? Thank you!
Home Owner
MacTier, Ontario, Cana...
Oct 27, 2026
Home Owner from MacTier, Ontario, Canada/ Bonita Springs, Florida, USA
Oct 27, 2026
Casement sash lock
White casement sash lock with white nylon piece as in photo and numbers 45189 TRUTH 8
Home Owner
Clarksville TN
Oct 27, 2026
Home Owner from Clarksville TN
Oct 27, 2026
Pivot bars
Hello. I have been looking for these specific pivot bars and not having any luck. Any chance you have this part of know where it can be found. My windows are about 15 years old and there are no labels or brands noted on them. I did find a pivot bar that matches the measurements but th hole is not ... (cont.)
Home Owner
Pensacola FL
Oct 26, 2026
Home Owner from Pensacola FL
Oct 26, 2026
Window part needed
I need to replace these two plastic pieces that screw in in the top of the lower sash. They hold the window in place and keep it from tilting forward. They are about 3 inches in size.
Handy Person
Layton Utah
Oct 26, 2026
Handy Person from Layton Utah
Oct 26, 2026
Old amsco window rollers and roller housing
These are from windows approximately 46 years old. Time has had a effect on them . The housings have become brittle and broken allowing the roller to fall out
Distributor
Shawano, WI
Oct 26, 2026
Distributor from Shawano, WI
Oct 26, 2026
Balance coil spring and pivot set
Can you help me with a match for this balance coil and pivot please? The pivot is 1-1/4"w x 1-1/2"h x 1/2"thick. The coil spring is stamped with #8, the top spring holder is 1-/4"w x 1-7/16"h x 9/16" deep
Quick Learner
Oct 26, 2026
Quick Learner
Oct 26, 2026
Window Balance and Shoe ID
Looking for (2) balances replacements. Thanks!
Quick Learner
Skokie ILL
Oct 26, 2026
Quick Learner from Skokie ILL
Oct 26, 2026
Window Coils and balancers
Good afternoon, Attached are balances, coils, and window numbers. the top. I weighed the windows, and they are 15.9lbs. I will need new coils and balancers, and to have the windows fixed. Can you please help me figure out? Currently, the windows don't stay up. I will need this for 4 windows as well. ... (cont.)
Home Owner
Melbourne Florida
Oct 26, 2026
Home Owner from Melbourne Florida
Oct 26, 2026
Window balancer replacements
I would need both right and left. Number on the window balancer is 2230F
Handy Person
Urbandale, Iowa
Oct 26, 2026
Handy Person from Urbandale, Iowa
Oct 26, 2026
Window crank is stripped - likely needs replacement
Hello, We have a few windows all with the same problem - the crank is stripped. It will open the window, but it can't close the window. It looks like it's TRUTH brand (the symbols on the arms). Hopefully the attached pictures show the pertinent numbers needed. One of the arms has the number 40011 ... (cont.)
Quick Learner
New Jersey
Oct 26, 2026
Quick Learner from New Jersey
Oct 26, 2026
Pivot shoe
4 windows won't stay up. The pivot shoe is broken and doesn't hold the balance spring. I will need the spring tool also.
Handy Person
cold spring ny
Oct 26, 2026
Handy Person from cold spring ny
Oct 26, 2026
window vent stop american craftsman series 70 dh vinyl window
need replacement
Quick Learner
Potomac, MD
Oct 26, 2026
Quick Learner from Potomac, MD
Oct 26, 2026
Tilt latch identifier
Part says 10D on back and Patent. #5,139,291. It is 2 3/4" long and 3/4" wide and off white.
Home Owner
Bellmore Long Island ...
Oct 26, 2026
Home Owner from Bellmore Long Island NY
Oct 26, 2026
anderson casement hardware
Hardware has come apart. Please replace. The house was built in 1987. Anderson casement.7168-17 and 7168-18. 5 3/8 inches including black plastic [ 7168-17 ] and 6 7/8 inches for other piece [ 7168-18 ]