Viewing all customer Discussions for:
Door & Window
Contractor
Yorktown, VA
Apr 22, 2026
Contractor from Yorktown, VA
Apr 22, 2026
Trying to find replacement parts for these DH windows.
1.25" wide x 9/16" thick
Handy Person
Ocean City NJ
Apr 22, 2026
Handy Person from Ocean City NJ
Apr 22, 2026
tilt wash windows
looking for a few sets of these balancers and pivot pins. The pivot pin in the picture are good. the other side is broke. There are 2 coils in the balaner. It has a T shape on the end of the coil. I looked on your website but did not see similar items. Thanks for any help.
Quick Learner
Lumberton Tx
Apr 22, 2026
Quick Learner from Lumberton Tx
Apr 22, 2026
Window part
When I want to tilt the window out to clean it or remove the screen, I push the slider, a tab comes out of the spiral balance channel and allows the window to tilt inwards toward me.
Quick Learner
Ellenton Florida
Apr 22, 2026
Quick Learner from Ellenton Florida
Apr 22, 2026
I think it called the cam
Piece is screwed into side frame at the top of the channel
Landlord
01879
Apr 22, 2026
Landlord from 01879
Apr 22, 2026
Window Pivot Lock Shoe
This window Pivot lock shoe needs to be replaced but we do not know the name brand of the window as there is no sticker
Home Owner
Madison Lake, MN
Apr 22, 2026
Home Owner from Madison Lake, MN
Apr 22, 2026
Window opener
It says Truth on it. it has the #11182002 0305
Quick Learner
Myrtle Beach
Apr 22, 2026
Quick Learner from Myrtle Beach
Apr 22, 2026
Replace part of arm assembly to open
Had a piece rust off that allowed window to slide. Need to see if I can replace this
Home Owner
Las Vegas
Apr 22, 2026
Home Owner from Las Vegas
Apr 22, 2026
Guardian?
Hi, I would like to see if there's any similar lock of this kind for my sliding doors. The door says guardian but all I can find about it are internal lock mechanism I can't use, it has to be an external one like the one in the photo. Thanks for your help.
Quick Learner
Bathroom
Apr 22, 2026
Quick Learner from Bathroom
Apr 22, 2026
Casement window operator
Hi,Following up on our phone conversation yesterday, I have attached additional photos of the operator linkage assembly.Could you please forward the submittals for the operator that you provide?Best regards,Steven
Home Owner
Florida
Apr 21, 2026
Home Owner from Florida
Apr 21, 2026
Unable to Remove Broken Plunger Pins
Most of our window screen plunger pins are not functioning. They seem to be frozen. The pins will not pull back or push forward. I tried spraying lubricant in the screen hole. The screens are about 15 years old but in good condition other than the plunger pins. How can you remove broken plunger pin ... (cont.)
Home Owner
Clearwater FL
Apr 21, 2026
Home Owner from Clearwater FL
Apr 21, 2026
Den
Channel balance has 21 4 KBSI embossed. 1/2 inch wide, 22 inches long.
Professional
Longwood, FL
Apr 21, 2026
Professional from Longwood, FL
Apr 21, 2026
Coil Balances
Hello, do you carry these type of coil balances or should I subsittue something else?
Quick Learner
Chicago
Apr 21, 2026
Quick Learner from Chicago
Apr 21, 2026
Need four of these handles in white
Hi there, I am looking for four of the handles shown in the attached collage in white. One has broken and I realized the others are off white so I figure if I'm replacing one I can see about replacing all. I hope the attached collage shows enough detail. Unfortunately I cannot find any stickers or e ... (cont.)
Home Owner
22032
Apr 21, 2026
Home Owner from 22032
Apr 21, 2026
sliding door hardware
Hi. yours was the only company that came up when I tried to search for this model number. This 6' sliding door is about 20 years old and the hardware doesn't lock. I'd like to get new hardware. Thanks, Michael
Home Owner
Broadview Heights Ohio
Apr 21, 2026
Home Owner from Broadview Heights Ohio
Apr 21, 2026
Pella Window Crank Replacement
These are the ones that are on our windows. Need recommendation for replacement.
Handy Person
Illinois
Apr 21, 2026
Handy Person from Illinois
Apr 21, 2026
Screen clip
Trying to replace the screen clip
Home Owner
Claremont, CA
Apr 21, 2026
Home Owner from Claremont, CA
Apr 21, 2026
Part Identification Request: Vintage Sliding Door Roller Assembly (Nylon Wheel)
I am seeking a replacement for an older, vintage-style sliding door roller assembly. Unfortunately, the original assembly is heavily damaged, making it impossible for me to determine the exact original the wheel diameter. The housing dimensions are indicated in the attached photos. Could you please ... (cont.)
Professional
Houston, TX
Apr 21, 2026
Professional from Houston, TX
Apr 21, 2026
Simonton Window Con-Force Balances
Hello! Looking for con-force balance and tilt lock shoe replacements - Simonton Double Hung 5500 series window, sash width 35.25" x height 59.25" with 50/50 meeting rail. My customer said he is unwilling to try to remove the old ones without having new ones to put in, so I don't have the info from ... (cont.)
Home Owner
White Bear Lake Mn
Apr 21, 2026
Home Owner from White Bear Lake Mn
Apr 21, 2026
Right arm open
I looking for when does ARM if you guys have one of those let me know because I need to buy it thank you
Quick Learner
Aspen CO 81611
Apr 21, 2026
Quick Learner from Aspen CO 81611
Apr 21, 2026
New part
I have a problem at the moment of closing the window almost at the end of the closing proses and set the lock position inside. To be able to close the window, we have to push window from outside and then lock the window.