Viewing all customer Discussions for:
Door & Window
Home Owner
Manchester, MD
Feb 7, 2019
Home Owner from Manchester, MD
Feb 7, 2019
Replacement window balance
Hello, I am looking to replace a few window springs in my house as some of the plastic attachment points have deteriorated with age and have caused the springs to fail. The springs are for a single hung window and I have attached pictures to help aid in determining what springs may be a suitable r ... (cont.)
Home Owner
Guilderland, NY
Feb 7, 2019
Home Owner from Guilderland, NY
Feb 7, 2019
Pella Window Latch Replacement
The latch has broken on my double hung Pella window. The window dates from the late 1980s. It appears to be a lock and strike similar to the Obmw series. The screws are spaced 1- 3/8" apart. Can you help me find a replacement? Thank you, Mary
Quick Learner
Boston
Feb 7, 2019
Quick Learner from Boston
Feb 7, 2019
Window pulley system
Hi. I inherited 2004 replacement windows when I bought my house. Some of the windows will no longer stay open on their own because their pulleys are broken in one way or another. I'm hoping to replace the pulley systems in those windows, but don't have part numbers. Attached is a pic of one of t ... (cont.)
Home Owner
Jacksonville, FL
Feb 7, 2019
Home Owner from Jacksonville, FL
Feb 7, 2019
Top Sash Guide?
I need 10 of these clips. Please note that the window screw goes thru the bottom opening. I previously purchased ones without the bottom opening.
Home Owner
Charleston, SC
Feb 7, 2019
Home Owner from Charleston, SC
Feb 7, 2019
Spiral window balance shoe
I have some very old aluminum windows, and I need to replace a few of the spiral window balances. I am having difficulty finding replacement shoes for them on your website, however. Perhaps some expertise is needed. Thanks!
Quick Learner
Temple Terrace
Feb 7, 2019
Quick Learner from Temple Terrace
Feb 7, 2019
36 inch window channel balance and it is 1/2 inch
I don't see these 3640 listed on your options to pick from.
Quick Learner
Atlanta, GA
Feb 7, 2019
Quick Learner from Atlanta, GA
Feb 7, 2019
Damaged patio door handle
Hello, I ordered a part from you that was supposed to correspond to this part. It does not, it does not have the center hole like the dated one does. I have to return it, and I would like to know if you have the part in the photo.
Quick Learner
US
Feb 7, 2019
Quick Learner from US
Feb 7, 2019
pivot bar replacement
Looking for two replacement pieces for my NorthBrunswick window. 35 3/4 x 45 1/4 Codes: (40WS35645211NHCHD) Other codes: 11656059 1 05/04 Z98
Home Owner
New Mexico
Feb 6, 2019
Home Owner from New Mexico
Feb 6, 2019
Channel Balance Identification
The metal is 27" long, 1/2 " wide. The stamp says 26-4 DE5 CMC 54. I don't know the manufacturer of my windows. I need 8 sets to replace all balances in 8 windows. Please see pictures attached to help find correct part. Thank you for your help.
Contractor
So. San Francisco'
Feb 6, 2019
Contractor from So. San Francisco'
Feb 6, 2019
Need 3 locks
Need to buy 3 locks My name is Bill You can email or text Thank you.
Quick Learner
Feb 6, 2019
Quick Learner
Feb 6, 2019
Missing female part for 39-074 and 33-067
Missing female for part 33-067. Ordered part 39-074, 33-067 but I need the female for the screw of part 33-067. Can you help?
Quick Learner
Feb 6, 2019
Quick Learner
Feb 6, 2019
Spiral Balance Help
Hello, my balancer is about 23.75", and the tip is a light green color? It was a home depot window. What would work? thanks, Jim
Quick Learner
New Braunfels TX 78130
Feb 6, 2019
Quick Learner from New Braunfels TX 78130
Feb 6, 2019
Alenco window balance
These are pictures of the balance and I have the Alenco window. The balance has a 27C stamped on it and the metal part of the balance is 28 inches long. I need a lot of them. Do they come by the case or individual?Robert
Home Owner
St. Petersburg, FL
Feb 6, 2019
Home Owner from St. Petersburg, FL
Feb 6, 2019
Handles on glass slider
I would like to replace these handles, the outdoor handle is pulling through the bolt that is securing it to the door and pulls away from the door when you open the door. I do not know the brand of slider, but it is a double mortise lock and the outside handle has no key. This is in a condo on a h ... (cont.)
Home Owner
Gainesville GA
Feb 6, 2019
Home Owner from Gainesville GA
Feb 6, 2019
Window crank replacements
We have these crank out windows and 6 of them are broken at the crank. They spin and fall out into our hands not opening or closing the windows. We do not want to replace the windows . Can you help us finds replacement for the cranks?
Home Owner
New Jersey
Feb 6, 2019
Home Owner from New Jersey
Feb 6, 2019
need replacement parts 6R
Need replacements parts for both sides of my window. One has a marking on it 6 R
Home Owner
St. Petersburg
Feb 6, 2019
Home Owner from St. Petersburg
Feb 6, 2019
Broken crank, can not securely close window
Good afternoon, I just purchased a house in St. Petersburg Florida, it was built in 1953 and I need a replacement for one of my windows. It is my sincere hope you can help me out. Cheers,Kevin
Home Owner
new york
Feb 6, 2019
Home Owner from new york
Feb 6, 2019
Replace wool pile
My home was built in 1994. These some pics of my windows. I hope you can identify the Manufacturer looks like Ideal. Also would you know what size wool pile I would need.I want to replace all of it this spring. There are 4 runs up and down on each sash and one run side to side on each sash. Thanks ... (cont.)
Contractor
Las vegas
Feb 6, 2019
Contractor from Las vegas
Feb 6, 2019
Casement windows for milguard tie bar and lock
Hello I have some casement windows I'm working on and I need a tie bar and a lock. The lock handle is about 3 inches and I saw you had two different ones I wanted to know if you had one that size. Then the tie bar is about 24 inches in length and had about 5 mental balls not the cones. Please let us ... (cont.)