Viewing all customer Discussions for:
Door & Window
Home Owner
USA
Oct 17, 2018
Home Owner from USA
Oct 17, 2018
Pennco ribbed tilt balance
The metal is 26" long with no brackets on it. They are pictured but the top that snaps in is broken. Any help would be appreciated.
Quick Learner
louisville, kentucky 4...
Oct 17, 2018
Quick Learner from louisville, kentucky 40216
Oct 17, 2018
window parts
I am told these are called shoes I need for my window side rails. need part numbers and did not mean to click the remove from sending messages
Home Owner
Monroe,nc
Oct 17, 2018
Home Owner from Monroe,nc
Oct 17, 2018
foot need
I need 10 pivot foot that look like 15-167 ,178 or 188 BUT have a dimension issue. my foot is 1/2" deep (f-b) by 2 1/8 " (t-b) by 1" (l-r) the 3 units that look like mine are 1 1/4" left-right which is the width of the track it fits into in/on the window. Do you have something that will fit my track ... (cont.)
Home Owner
Eau Claire, Wisconsin
Oct 17, 2018
Home Owner from Eau Claire, Wisconsin
Oct 17, 2018
broken balance shoe on block and tackle balance for vinyl tilt double hung sash
The window manufacturer Jen-Weld directed me to your website, as this is a 2002 window they no longer carry parts for (the window is series 9980/9980P).The balance shoe is 1" wide. Will any 1" wide balance shoe from your series 850 balance work? Every time I measure the balance (from the bottom of ... (cont.)
Contractor
Fall River, MA
Oct 17, 2018
Contractor from Fall River, MA
Oct 17, 2018
Help looking for this type of channel balance
Looking this type of balance
Quick Learner
Providence, RI
Oct 17, 2018
Quick Learner from Providence, RI
Oct 17, 2018
sash locks
Hi there - I have been trying to find replacement sash locks for these double hung windows. The length of the slot is 2.5 inches and the width is .5 inches. I can't find anything that matches online. Can you help?Thanks!Austin
Quick Learner
California
Oct 17, 2018
Quick Learner from California
Oct 17, 2018
Possible Imperial window lock
Center screw holes 2 1/4 space. Holes 1/2 inch offset On 3/4 width. Overall length 2 3/4 latch throw is 3/8 Height is 1/2
Quick Learner
South Carolina
Oct 16, 2018
Quick Learner from South Carolina
Oct 16, 2018
Replacement Parts
All of the door lock works pictured are missing and need to be replaced. The opening for the latch is 3/4" x 4". Can you tell me what parts I need to order? Thanks.
Contractor
Virginia
Oct 16, 2018
Contractor from Virginia
Oct 16, 2018
Need help finding part.
These are two "pivot" pieces in a window. They have broken and need help identifying and finding replacement parts. The window is currently having new glass installed and they recommended your weddings to help find replacement part.
Prescott AZ
Oct 16, 2018
from Prescott AZ
Oct 16, 2018
Napoli Window Part
Looking for the replacement parts for this window. The latch assembly and both the left and right balances. Hopefully these pictures will help. The rough cut on the window is 60" and the valance is approximately 58". Original manufacturer is MI. Not sure who that is, but you guys are the pros.My con ... (cont.)
Quick Learner
Arkansas
Oct 16, 2018
Quick Learner from Arkansas
Oct 16, 2018
(12-2) UNIQUE 27-C-30
I need 2 for bedroom window
Contractor
Waterloo, IA
Oct 16, 2018
Contractor from Waterloo, IA
Oct 16, 2018
Tool Required
With this pivot lock shoe, the video shows it being used along with a spiral balance charging tool. The tilt sash that I am working with has a corded balance. Is there a special tool that is required for this disassembly and reassembly?
Contractor
MEXICO
Oct 16, 2018
Contractor from MEXICO
Oct 16, 2018
wheel and axle
Hello, I have this sliding door roller measures 3/4"x 2-5/8" the wheel measures 1-1/2" I need a nylon wheel and axle, which can I use?
Quick Learner
Beaver Falls, PA
Oct 16, 2018
Quick Learner from Beaver Falls, PA
Oct 16, 2018
Window sliding guide
Hello. I have this part in the pictures just break on me on anther window. It is the piece of plastic inside the window track to which the actual window latches onto. I am trying to see if this part is sold separately or if i need a new window track or frame. Thank you
Handy Person
Minneapolis
Oct 16, 2018
Handy Person from Minneapolis
Oct 16, 2018
One broken crank mechanism, one broken lock handle
One of my windows cranks but it doesn?t actually close. I can pull the window closed but the gear inside or something is broken, I need a new one.Another window I have had the lock handle break off. The pictures are of non broken pieces. The picture of the crank handle is the correct side but two ... (cont.)
Home Owner
USA
Oct 16, 2018
Home Owner from USA
Oct 16, 2018
Hard to slide window
my sliding windows are really hard to open. I have cleaned everything out but may just need new wheels. The ones in place currently are identical to your 87-208nd. Right now there are only 2 per window, is it ok to install 4 per window? More wheels = easier to move the window? What are your thoughts ... (cont.)
Contractor
Stafford va
Oct 16, 2018
Contractor from Stafford va
Oct 16, 2018
Could not find any
I need 6 left and 6 right
Home Owner
Virginia Bech
Oct 16, 2018
Home Owner from Virginia Bech
Oct 16, 2018
JELD-WEN Hanging Window Shaft
This is the shaft that attaches the window to the frame. It broke and I need a replacement. If you have it in stock, please send me 2 or more.
Home Owner
DeLand, Florida
Oct 16, 2018
Home Owner from DeLand, Florida
Oct 16, 2018
This track if for a sliding mirror door for a closet
I need to buy a replacement for this bottom track, aprox 4 tracks 2 @ 4ft and 2 @ 70 3/4"
Quick Learner
California
Oct 16, 2018
Quick Learner from California
Oct 16, 2018
Cam pivot
I have a single hung window with a broken cam pivot. Unknown manufacturer.