Viewing all customer Discussions for:
Door & Window

Home Owner Howell, NJ
May 23, 2018
Home Owner from Howell, NJ
May 23, 2018
Replacement Rollers - Sliding Glass Door
Can you help? I need replacement rollers for a Sliding Glass Door. The door is the original that was installed in a house built in 1950s. The roller is stamped Toronto, CAN. (Pictures added)
Home Owner Southington, CT
May 23, 2018
Home Owner from Southington, CT
May 23, 2018
9703 sash lock
I, too, am looking to replace a sash lock piece numbered 9703, but my measurement is 3inches 3/16 by 9/16. Can anyone help??
+2
Quick Learner Portland, Oregon
May 23, 2018
Quick Learner from Portland, Oregon
May 23, 2018
Window has lost both channel balances
One of my clients has a vertical window and has lost both channel balances. The movable sash measures about 4' wide and 16-1/2" high. Could you recommend a channel balance size, and an estimate of the strength the balance must be to hold it in place. If you need further measurements please let me kn ... (cont.)
Quick Learner
May 23, 2018
Quick Learner
May 23, 2018
Searching for A15 9 27 K71 Andersen Balance
Stamped number is A15 9 27 K71 or perhaps A15 9 27 R71 Dimension: 3.5" X 6.25" Sash Size 40" X 26" hank you in advance ... Jim
Contractor Chicago, IL
May 23, 2018
Contractor from Chicago, IL
May 23, 2018
Looking for a weather seal
Hi, I'm looking for a weather seal that was glued to the sheet metal 'L' shapes visible in the pics. Most of it is missing, the remaining pieces look like some kind of "mouse fur" material. Need to seal about 1/4".
Quick Learner Cottonwood, AZ
May 23, 2018
Quick Learner from Cottonwood, AZ
May 23, 2018
Window Latch for Imperial Window
For Imperial Window. Screw holes are 2 9/16 inch apart. Width is 7/8 inch
Home Owner marlboro MA
May 23, 2018
Home Owner from marlboro MA
May 23, 2018
Handy Person VA
May 23, 2018
Handy Person from VA
May 23, 2018
Request part numbers for spiral balances
Hi, I need to order Spiral Balances 32" by 3/8" with Red or Orange caps. 4 each 41" by 3/8" with Red or Orange caps. 4 each I am not sure of the correct part number for each of these I will need Pivot Shoes, 1/2", (2" hby 1 1/4" w by 1/2" d) 3 each and a Charging Tool. Draper
Quick Learner Altoona Iowa
May 23, 2018
Quick Learner from Altoona Iowa
May 23, 2018
Window spiral balance replacement
I'm liking for a window balance or spring replacement. I have attached a picture of the lake indentifying the vinal 2 pane window as a Series 710 from "MFR: PHP-62". Do you have a replacement part for this window? Thank you.
Handy Person South Carolina
May 23, 2018
Handy Person from South Carolina
May 23, 2018
Crestline Window Latches
Need to order replacement window latches for Crestline windows installed 2001.
Quick Learner
May 23, 2018
Quick Learner
May 23, 2018
Searching for 6250008 closed cam shoe
shoe Part # 6250008 1-1/4 x 37/64 Closed Cam
Handy Person St. Louis
May 23, 2018
Handy Person from St. Louis
May 23, 2018
Switching from ribbed to foam spline
After reading some of your other posts about the foam spline being easier to install, I have decided to purchase foam spline instead of the ribbed spline that is currently in my screens. The current spline is the .150 ribbed. Would I need the same size in the foam spline, or do I need to size up o ... (cont.)
Quick Learner Louisville, Ohio
May 23, 2018
Quick Learner from Louisville, Ohio
May 23, 2018
Pella Weatherstrip Destroyed By Cat
I also have these type of Pella French Doors. And need a new weather strip that was destroyed by our cat.
Quick Learner Oak Island
May 23, 2018
Quick Learner from Oak Island
May 23, 2018
Window balance replacement
Please see the pictures. The channel is 26" not including the shoe or bottom piece which attaches to the window.
+1
Home Owner Leesburg VA
May 23, 2018
Home Owner from Leesburg VA
May 23, 2018
Snap - In - Glazing
Dear Swisco, I recently purchased P/N 55-011. This item did not work although close to the dimensions. Please see photo of actual Glazing, and dimensional sketch. I hope you can match this item. I found no markings on the extrusion. Thank you, I really need your assistance.
Home Owner East Syracuse, NY
May 23, 2018
Home Owner from East Syracuse, NY
May 23, 2018
Looking for Replacement Handles and Latches for a 1990's Peachtree Bay Window( Double Hung)
Looking for parts replacement as listed in subject line. current parts are breaking due to age and sunlight. 1990's Peachtree Bay Window( Double Hung) Need 2 each in (White) Handle is marked on the back- 1 8162-1 Thank you.
+1
Home Owner Castle Rock, CO
May 22, 2018
Home Owner from Castle Rock, CO
May 22, 2018
Sliding door track on glass patio door
I need to replace the sliding door track on my glass patio door. Im having difficulty finding a match to my current track. Can you please assist? Im attaching photos. Thnak you for your help.
Contractor New York
May 22, 2018
Contractor from New York
May 22, 2018
Looking for new metal insert
Metal insert is 3/16 wide by 5/16 tall by 1 and 3/8 long on both legs. Frame is one and a half inch wide the insert is half an inch wide by 1/4 inch. I need four of these inserts or where I can get them thank you
Home Owner Cicero, New York
May 22, 2018
Home Owner from Cicero, New York
May 22, 2018
Casement Window Plastic Guide
Looking for your help in identifying the white plastic guide that is depicted. Could be a Great Lakes but not sure. Sorry that I don't have more info....window is about 10 years old. Only need one.
Home Owner East Hampton, New York
May 22, 2018
Home Owner from East Hampton, New York
May 22, 2018
Roller Assembly for Acorn Slider
I have 6ft Acorn slider that was installed at the end of the 80's. The roller assembly is bad. In another part of the house I have a newer Acorn slider (late 90's). The rollers went on that one. Two years ago I successfully replaced them with your 81-027 assembly. Can I use the 81-027 for the older ... (cont.)