Viewing all customer Discussions for:
Door & Window

Home Owner Elephant Butte NM
Feb 27, 2018
Home Owner from Elephant Butte NM
Feb 27, 2018
Tilt window latch
I don't know the manufacturer of my windows and one of my latch broke, the windows are double pane but are older type. If you have the latches I'll buy a bunch yo keep on hand. The latch says tilt latch on the latch. Thanks for any help you can give me.
Home Owner Philadelphia Pa
Feb 27, 2018
Home Owner from Philadelphia Pa
Feb 27, 2018
Missed Part
Hi, I made a recent order-I just realized I missed a part. I attached a pic of the part I need.
Home Owner USA
Feb 27, 2018
Home Owner from USA
Feb 27, 2018
Peachtree balances
I have a Peachtree window 24? x 72? ALI class A type AE G0589 the number on the sash Channel is 32 1/4 long and has a stamp on it 2472 1 What part number do I need and whats included with it? I have some shorter windows upstairs. 54? high, 23 1/4? long balance and the sash weighs 17 lbs. ... (cont.)
Home Owner South Florida
Feb 27, 2018
Home Owner from South Florida
Feb 27, 2018
PGT screen door rollers
Hi. I need 12 of corner rollers. PGT sliding patio screen door that's about 20 years old. Has part number 60-03 5 stamped on it. Thanks
Home Owner Avondale, AZ
Feb 27, 2018
Home Owner from Avondale, AZ
Feb 27, 2018
27 4 KU CMC 3 channel balances
I have a Jordan window on which both the channel balances are unattached. They are 28" plus the plastic pieces on both ends, one black and one white. The only identification on the rail is 27 4 KU CMC 3Hopefully you can tell me what 2 channel balances I need and how to install.A picture is at ... (cont.)
Quick Learner USa
Feb 27, 2018
Quick Learner from USa
Feb 27, 2018
MI window sash lock
Here are the pics of the sash lock. The screw hole seems to be more centered than the part on your website, but maybe not. Anyway it is for a MI window #BB740. It is definitely 2 1/4 " from the center of each hole.
Quick Learner Hobe sounds, FL
Feb 27, 2018
Quick Learner from Hobe sounds, FL
Feb 27, 2018
Home Owner Jacksonville, FL
Feb 27, 2018
Home Owner from Jacksonville, FL
Feb 27, 2018
Window Channel Balance
The cord on one of my channel balances broke, and the plastic at the top of another channel balance is broken. Can you tell me which balance and top I need to order based on the photos I attached? The channel is 1/2 inch wide, and the windows are non-tilt. The channel is stamped with "28 3 CALDWE ... (cont.)
Home Owner North Carolina
Feb 27, 2018
Home Owner from North Carolina
Feb 27, 2018
TILT IN PIVOT LOCK SHOES
Good afternoon. I am trying to find the pivots shows from the pictures I added here. The ones closest to these are your Product Code: 15-188 However, that shoe states a 1 1/4" width, and my shoe is definitely only 1" wide. All other dimensions are correct but width. Please let me know i ... (cont.)
Home Owner Delaware
Feb 27, 2018
Home Owner from Delaware
Feb 27, 2018
Sliding door lock
Not sure which one of your products will fit muy door. It is a Guardian brand door. Can you recommend a product that may work?
Quick Learner Florida
Feb 27, 2018
Quick Learner from Florida
Feb 27, 2018
B.S.I. 2130 Channel balances
Can you help me find what I need for my windows. The channel balances are 22" long x 9/16" wide x ~11/16" deep. They are stamped B.S.I. 2130. I believe I need the spring, string, and other accessories too. When I open the windows, they will not stay up. Thank you. Brian
Home Owner USA
Feb 27, 2018
Home Owner from USA
Feb 27, 2018
New balance
Hello I was on your site and submitted your form but it said an error occurred so I wanted to follow up with an email. I was on your site and I'm having difficulty identifying the bottom of my balance. I will attach photos thank you for the help
Home Owner FL
Feb 27, 2018
Home Owner from FL
Feb 27, 2018
Looking for Kinco tilt window parts
I am needing parts for a Kinco tilt window, but I believe thhey are out of business. First, I need (2ea) window balancers. They are part #2830. I also need (2 ea) part #1630. Do you also have the tilt shoes? Lastly, I need (6ea) of the bottom window pulls/latches.
Quick Learner
Feb 27, 2018
Quick Learner
Feb 27, 2018
Exterior or interior
Is the BRASS ATRIUM DOOR LEVER LOCKSET Product Code: 82-400 an interior or exterior door handle? I also am curious what atrium means... Would this door handle work well on a front door and also a side french door exterior?
Home Owner 10590
Feb 27, 2018
Home Owner from 10590
Feb 27, 2018
Replacement Window Catch for Vinyl Replacement Windows
I have a number of vinyl replacement windows in my house. Unfortunately none of them show a manufacturer or model #. A number of windows are missing the round piece shown in the capture.jpg file. There is a metal piece stick out each side of the window that slides into this white round slotted piece ... (cont.)
Professional Fredericton, NB
Feb 27, 2018
Professional from Fredericton, NB
Feb 27, 2018
Screen corners
Looking for 100 pcs
Quick Learner
Feb 27, 2018
Quick Learner
Feb 27, 2018
Searching for 94534
Need to replace the whole mechanism.
Quick Learner Houston, TX
Feb 27, 2018
Quick Learner from Houston, TX
Feb 27, 2018
1978 window glazing
Looking for a match, or something similar for this window glazing. Thanks in advance! Michelle
Handy Person 78216
Feb 27, 2018
Handy Person from 78216
Feb 27, 2018
28 in long
We will also need a top sash guide
Quick Learner USA
Feb 27, 2018
Quick Learner from USA
Feb 27, 2018
Window channel balance replacements help
Hi I need help identifying this part. It's for a non tilt window. The only markings it has is 20-4 HE5 CMC 75. As per the picture. Need help on getting two replacement parts thank you. The length is 21" without the two ends.