Viewing all customer Discussions for:
Door & Window

Quick Learner Illinois
Feb 15, 2018
Quick Learner from Illinois
Feb 15, 2018
casement lock fits, but doesn't fit
I recently painted my windows white so now I want white hardware. Pictures of the Truth hardware are attached. As you can see, the handle has been partially painted. I just want white replacement parts. I ordered the 38-097. Now I have a new issue. The new part fit in perfectly but the depth isn ... (cont.)
Purchasing Agent new rochelle
Feb 15, 2018
Purchasing Agent from new rochelle
Feb 15, 2018
Traco window parts
Just trying to identify these two traco window parts 9040, 9041
Quick Learner Oklahoma
Feb 15, 2018
Quick Learner from Oklahoma
Feb 15, 2018
How far does 88-013 stick out
What is the depth of the 88-013 handle. The distance from the door to the outside of the handle.
Home Owner Sarasota, FL
Feb 15, 2018
Home Owner from Sarasota, FL
Feb 15, 2018
Right hand operator
The operator seems to be stripped. When I attempted to remove it, I couldn
Contractor Tamms, il
Feb 15, 2018
Contractor from Tamms, il
Feb 15, 2018
Sash balance
Stamped p781211-86. Andersen window
Home Owner Baker City, OR
Feb 15, 2018
Home Owner from Baker City, OR
Feb 15, 2018
Sliding glass door handle parts
I need these replacement parts
Quick Learner Morganton, GA. 30560
Feb 15, 2018
Quick Learner from Morganton, GA. 30560
Feb 15, 2018
Replacement roller assy.
Pictures included for glass sliding door. I need one pair as in front and rear
Home Owner Minnesota
Feb 15, 2018
Home Owner from Minnesota
Feb 15, 2018
Sliding glass door handle
I have a broken lever on a sliding glass lock. The holes are 3-15/16" apart but the door is 2" thick, so I'm having trouble finding parts.
Quick Learner Bangor, pa
Feb 15, 2018
Quick Learner from Bangor, pa
Feb 15, 2018
Vinyl window spiral balances
Hi, I need to repair 6 windows...both balances. Want to make sure I'm ordering correct balance. I followed the video. The tube is 20 inches long..red tip...5/8 diameter. Do I need the tightening tool or will needle nose do the job too?
Home Owner Durango
Feb 15, 2018
Home Owner from Durango
Feb 15, 2018
5-1/2" version of 82-227
I emailed about a problem with my order a little while ago and have more information to provide you. I believe Item 82-227, which I received, is actually measured from the center of the top mountain screw hole to the center of the bottom screw hole. When I do this, the product measure's 5-3/8" in ... (cont.)
Quick Learner Illinois
Feb 15, 2018
Quick Learner from Illinois
Feb 15, 2018
Replacement spring assy MI 3500CHS
Need a replacement spring assy for a MI 3500CHS...any ideas? Want a kit to replace all attachments and springs
Home Owner Georgetown, IN
Feb 15, 2018
Home Owner from Georgetown, IN
Feb 15, 2018
26 1/2". channel balance
I have a similar issue and have attached a few more detailed pictures. I cannot locate a stamp on the metal channel but it measures 26 1/2". I also need a new tilt latch. Can you please help?
Home Owner Jupiter Fl
Feb 15, 2018
Home Owner from Jupiter Fl
Feb 15, 2018
Quick Learner Florida
Feb 15, 2018
Quick Learner from Florida
Feb 15, 2018
Window glazing trim
These photos are all from the same piece. They are the trim that hold the window glass on a mobile home that was built in the 1980's. There are no markings on the pieces which are made of hard plastic.
Handy Person Florida
Feb 15, 2018
Handy Person from Florida
Feb 15, 2018
Channel balancer and bottom of window stop
I have never seen this type of channel Nancee before. Balancer is disconnected I believe. I'm trying to repair and am a loss
Quick Learner USA
Feb 15, 2018
Quick Learner from USA
Feb 15, 2018
Home Owner Sebastian Florida
Feb 15, 2018
Home Owner from Sebastian Florida
Feb 15, 2018
Tilt hardware
Couldn't find any numbers or names. Looking for new parts for "5", five , windows. Thanks
Home Owner TX
Feb 15, 2018
Home Owner from TX
Feb 15, 2018
Replacement Plastic Window Glazing
Aluminum framed, single hung windows from approx. 1983. Approximate measurements from old piece: 0.25 high x 0.50 wide (see photos).
Home Owner Florida
Feb 15, 2018
Home Owner from Florida
Feb 15, 2018
Sash Cam/Guide for 2930 Channel Balances & 2315 Channel Balances
I need the following Sash Cam/Guide for the following Window Channel Balances; 2930 & 2315: preferably an aluminum sash guide for both model. Thanks.
Quick Learner Saint Augustine, FL
Feb 15, 2018
Quick Learner from Saint Augustine, FL
Feb 15, 2018
right spiral Balance
I have 3 large tilt sash aluminum frame windows with 35" spiral balances with ORANGE tips. Which color should I order in the 900 series?