Viewing all customer Discussions for:
Door & Window

Quick Learner Sacramento, Ca
May 13, 2026
Quick Learner from Sacramento, Ca
May 13, 2026
Replacement handle with keyed exterior
I have an older aluminum sliding glass door and I want to replace the handle. I would like a latch on the inside and a keyed exterior.
+2
Home Owner Connecticut
May 13, 2026
Home Owner from Connecticut
May 13, 2026
39-089 vs 39-187?
30615 / 30894 on crank mechanism Unsure whether to order 39-089 and 39-090, or 39-187 and 39-188. Thank you for your assistance.
Quick Learner Murrieta CA
May 13, 2026
Quick Learner from Murrieta CA
May 13, 2026
Looking for Balance replacement
Hello there, do you have the replacement for this part? I'd need two.
+4
Quick Learner New York
May 13, 2026
Quick Learner from New York
May 13, 2026
Windows spiral balance and window holder
We are looking for replacement spiral balances, 36" long, and the white plastic window holder
+2
Home Owner San Jose, CA
May 13, 2026
Home Owner from San Jose, CA
May 13, 2026
Window Crank for a window that hinges on the left
I would be thrilled if you have a replacement for this mechanism. I have a house with very old windows which use these cranks
Contractor Fort Scott, Ks
May 13, 2026
Contractor from Fort Scott, Ks
May 13, 2026
Looking for a modern replacement balance
I have attached a few photos. Im working on an old farmhouse. All of the old balances are no longer working properly/well. It doesnt need to be an exact replacement, but a still that works for these windows. The windows are help in place simply with a peace of trim. The top part has a flap in t ... (cont.)
+2
Handy Person Reno
May 13, 2026
Handy Person from Reno
May 13, 2026
Channel balance
Part number and length on picture.
Handy Person Austin, Texas
May 13, 2026
Handy Person from Austin, Texas
May 13, 2026
Latch keeper
Is this latch keeper 2 3/4" long?
Quick Learner windsor canada
May 13, 2026
Quick Learner from windsor canada
May 13, 2026
we are lookong for the rivets
Lookong for the rivets that are used on the hinge, one crank was stripped we popped out the old rivets and it can't be reused
+1
Contractor Groveland Florida
May 13, 2026
Contractor from Groveland Florida
May 13, 2026
Help identifying please
Hello I didn't see any numbers on the coil. Please help me identify what I need.
Contractor Brookfield ct
May 13, 2026
Contractor from Brookfield ct
May 13, 2026
Handy Person Fairlawn ohio
May 13, 2026
Handy Person from Fairlawn ohio
May 13, 2026
Quick Learner
May 13, 2026
Quick Learner
May 13, 2026
Need help with parts
I have tilt windows and need to replace the shoes and bars
+1
Contractor Plainsboro, NJ
May 13, 2026
Contractor from Plainsboro, NJ
May 13, 2026
Replacement Coil Balancers and Shoes.
Only Markings are the L10 and R10, showing position on window and resistance in pounds. Willing to use any other replacements you make have that include coil housing and corresponding shoe.
+2
Quick Learner Freeport Long island
May 13, 2026
Quick Learner from Freeport Long island
May 13, 2026
Guide to hold window
Plastic guide that holds window and when you crank it it slides the rail to open or close
Quick Learner Michigan
May 13, 2026
Quick Learner from Michigan
May 13, 2026
Shoe hinge bracket
Upper shoe hinge bracket for Anderson awning window
+2
Home Owner Allentown, PA
May 13, 2026
Home Owner from Allentown, PA
May 13, 2026
Slider window stops
Little tab to stop window broken off Three units broken
Contractor McHenry IL
May 13, 2026
Contractor from McHenry IL
May 13, 2026
Balance Support
Need to replace this balance support that had (2) 5.5 coils in it
Handy Person Fairport New York
May 13, 2026
Handy Person from Fairport New York
May 13, 2026
Broken pivot shoe
Hi - I'm hoping you can help us determine which pivot shoe we need. We have Alside Excalibur windows which were installed in 2005. Pivot shoe depth is 9/16" and it is 1 1/4" wide. There are no markings or numbers on our part. We would also like to know which coil works with our pivot shoe. Than ... (cont.)
+2
Quick Learner
May 13, 2026
Quick Learner
May 13, 2026
Can the Product Code: 39-312 be sold/purchased in the color Option: Aluminum
This request would be for a college and we, typically, place an order of 120-160 per year for these Truth Pivot Shoe Roto Awning Operators, 11" Arms but, we need them in Aluminum. If you could get that color for the 39-12, it would be perfect providing the bulk price is within the same range. ... (cont.)