Viewing all customer Discussions for:
Door & Window

Landlord Colebrook CT
Jan 5, 2018
Landlord from Colebrook CT
Jan 5, 2018
Double roller for sliding glass door
Cant find any markings is definitely over 20 plus years
Quick Learner Los Angeles
Jan 5, 2018
Quick Learner from Los Angeles
Jan 5, 2018
Old patio door no longer locks
Hello. It looks to me that the pins are OK on the lock, however the door frame will no longer retain them
Home Owner Arizona
Jan 5, 2018
Home Owner from Arizona
Jan 5, 2018
French door interior lock
The first photo shows the broken tab used to lock one of the French doors in place. The 2nd photo shows the unbroken tab. I
Home Owner USA
Jan 5, 2018
Home Owner from USA
Jan 5, 2018
Tilt window latch and balance ID
From better built window about 22 years old. Need window balance Tilt window latch ? See photos Tried to send four photos .... 3X>>> every time it tells me that there is error with the upload. Alternative solution ?? photos attached...can you forward ??
Quick Learner Las Vegas, NV
Jan 5, 2018
Quick Learner from Las Vegas, NV
Jan 5, 2018
Pivot bearing
Looks like a 79-128 but i guess they no long make them with the separate bearing.
Home Owner Philadelphia
Jan 3, 2018
Home Owner from Philadelphia
Jan 3, 2018
20-011 sash lift
What is the screw spacing and dimension of the 20-011 sash lift? Do I order 1 pair or 2 for each window that is missing the lifts?
Quick Learner Salt Lake City
Jan 3, 2018
Quick Learner from Salt Lake City
Jan 3, 2018
replace my balance springs on a viking window
I just ordered S385 27" series. But I noticed one difference on that and my current broken one. See in the pictures the channel balance shoe. The one I ordered, which is slightly different than my current one, includes "15-004" which is 1/32" smaller in length and has wings. The S395 series has the ... (cont.)
Quick Learner Dagsboro De
Jan 3, 2018
Quick Learner from Dagsboro De
Jan 3, 2018
34C C BSI Window Balance
Liberty patriot window balancer. One right one left. Number stamped on metal part is 34C. BS
Home Owner Florida
Jan 3, 2018
Home Owner from Florida
Jan 3, 2018
Window Balance 28-30
The number on the balancer is 28-30 What part number do I order?
Quick Learner Usa
Jan 3, 2018
Quick Learner from Usa
Jan 3, 2018
Don't know type of window or Snap in molding glazing
Hello is this called a casement window & what name & part number for this molding. Thank you
Home Owner USA
Jan 3, 2018
Home Owner from USA
Jan 3, 2018
Need new pulley block for counter balance or new counter balance.
Please contact me if you have replacement parts that will work in my window. Will send pictures with this email. Thanks Jim
Purchasing Agent Asheville
Jan 3, 2018
Purchasing Agent from Asheville
Jan 3, 2018
Looking for 5/8" channel balance with odd bottom
Looking for 5/8" channel balance with bottom end marked B-2. It measures 1-7/8" long x 5/8" wide, top plastic piece receives 1" long screw. Stamped on tube is 950 BS 06050. Tube is 26-1/4" long. Job name is KING.
Handy Person Florida
Jan 3, 2018
Handy Person from Florida
Jan 3, 2018
Our house was built in 1965, I do not see any markings on the sliders or hardware.
I am not a window technician, but it looks like I will need to drive out a pin in the casing/frame to remove this roller. This pin is also the pivot point for the height adjustment. Currently the doors have only 2 rollers per a door, but I am told I can install double rollers in place of the origina ... (cont.)
Quick Learner California
Jan 3, 2018
Quick Learner from California
Jan 3, 2018
Broken strings on at least 4 window balancers
Hi,i was wondering if the strings can be repair by you or can you send a new cord ? or else do I have to replace the hole balancer? My second question:do you sell or recommend a Lubricant for the rest of my windows ? ( they are about 19 years old and they seem to be : dry ; heavy to open) Four ... (cont.)
Landlord San Francisco
Jan 2, 2018
Landlord from San Francisco
Jan 2, 2018
Replace window parts
Pls help me for right parts Tkx
Quick Learner
Jan 2, 2018
Quick Learner
Jan 2, 2018
Searching for corner hinge pin for acron screens
this is from Acron windows from the early 80
Quick Learner
Jan 2, 2018
Quick Learner
Jan 2, 2018
Searching for 5cv cmc 2
need 2 replacement balances not sure which ones to get.
Home Owner San Jose CA
Jan 2, 2018
Home Owner from San Jose CA
Jan 2, 2018
Having trouble hooking my S385-33 to the frame
So I just received the S385-33 and am watching the videos to install. The problem I am facing is that the hook on my window appears to be too high up on the window and I can't hook the channel into it and push it down far enough to get the top to catch in the metal stopper. There is no "give" in the ... (cont.)
Home Owner Monument, co
Jan 2, 2018
Home Owner from Monument, co
Jan 2, 2018
Need new had assembly
I looking beige handle assemble for sliding glass door (see attachments). Thanks for your help, Jeb
Quick Learner Naples. Florida
Jan 2, 2018
Quick Learner from Naples. Florida
Jan 2, 2018
Window channel balance
28D code on window balance. Trying to determine if 380 part or 385 part