Viewing all customer Discussions for:
Door & Window

Contractor Pa
Oct 24, 2017
Contractor from Pa
Oct 24, 2017
Contractor Laguna Niguel, Ca.
Oct 24, 2017
Contractor from Laguna Niguel, Ca.
Oct 24, 2017
K K window crank cover
I need a replacement window crank cover for a Kolbe and Kolbe window. The cover is white, with a K/K logo on it. It is 5 1/2 inches wide by 1 1/2 deep in the center. Any help would be great. Thank's Todd
Handy Person Tulsa, OK
Oct 24, 2017
Handy Person from Tulsa, OK
Oct 24, 2017
replacement quick-tilt springs
I thought I had ordered the correct replacement part (S140-4 : 4 lb Series 140 Quick-Tilt, Single) but clearly it is not the same. However, this new part seems to be much better constructed than the original part, which is made of extremely thin and flimsy plastic that has split apart. What ... (cont.)
Home Owner Atco
Oct 24, 2017
Home Owner from Atco
Oct 24, 2017
New Door Lock/Latch
Hi! The locking/latching mechanism on my sliding door is broken. I don't know where to get a new part for it!! Home Depot referred me to you guys! I bought the door about 8 years ago. I have included a bunch of photos that include the make and model sticker. Are you guys able to help?? ... (cont.)
Home Owner Greenwood Village
Oct 24, 2017
Home Owner from Greenwood Village
Oct 24, 2017
Truth window lever
I have a Truth window lever. The plastic locking mechanism is broken. Can it be purchased separately?
Home Owner Plainfield IL
Oct 24, 2017
Home Owner from Plainfield IL
Oct 24, 2017
Love your fast service
yet WHY didn't I just send photos verse wanting to figure it out myself - DUH ! OK - I give. Yes I ordered FOUR S390-28 Option 2730 Didn't notice WINGS and DUH it's an important issue NOW (HA) attached are 4 photos I did notice the PIN on my old balance was 1 position higher. I humbly wait fo ... (cont.)
Handy Person Rhode Island
Oct 24, 2017
Handy Person from Rhode Island
Oct 24, 2017
Spiral balances
I've ordered in the past from your company with good results. I have the spiral balance tooling and the know how as to how to install them. My question to you is the spiral balance in my new house seems to be a larger diameter than 3/8 but smaller than 5/8 (9/16). Also it has a white plastic housing ... (cont.)
Home Owner Cambridge
Oct 24, 2017
Home Owner from Cambridge
Oct 24, 2017
Awning window replacement arm
The arm that allows my bathroom awning window to open and close has rusted and broken. I don't see any numbers, names, or markings on it. I did have a contractor come by to give an estimate, and he believed it's made by a company called Andrew. The window is 25 1/4" horizontally and 16 1/4" ver ... (cont.)
Home Owner Atlanta, GA
Oct 24, 2017
Home Owner from Atlanta, GA
Oct 24, 2017
Need replacement part for window
Looking for a replacement of this part. It now longer turns. Thank you
Handy Person oklahoma
Oct 24, 2017
Handy Person from oklahoma
Oct 24, 2017
need help with correct balance
I know this is a 1/2 channel balance, it is 29 inches long. It is stamped: B.S.I 2840ca. I'm having trouble figuring out the correct top and bottom inserts. It looks like the S390 is the correct one, but I'm not sure.
Quick Learner Orlando
Oct 24, 2017
Quick Learner from Orlando
Oct 24, 2017
Channel Balance 28B
I am replacing my channel balance that is 29" long 1/2" wide and stamped 28B.
Handy Person Marietta Ga
Oct 24, 2017
Handy Person from Marietta Ga
Oct 24, 2017
Handy Person Escondido
Oct 24, 2017
Handy Person from Escondido
Oct 24, 2017
Sliding Glass Door Handle Repair
I need the interior mechanism pictured above to make the lock work again on this sliding glass door. Marking on door sticker: Malibu Narrow Stile SD-R25-3048x2082 (120x82) What's it called? How do I identify it? Do you sell it. I have measurements if needed. THANKS! -Kenneth
Contractor connecticut
Oct 24, 2017
Contractor from connecticut
Oct 24, 2017
Quick Learner
Oct 24, 2017
Quick Learner
Oct 24, 2017
It's a pella window, need screen clips
I have pella window screens and want to replace this clip that's at the top of my 16 screens
Handy Person albuqurque
Oct 24, 2017
Handy Person from albuqurque
Oct 24, 2017
door frame part for 82-400
we think we need part#82-400 for our sliding door but we also need the part it slides into in the door frame. do you have that?
Distributor montgomery ny
Oct 24, 2017
Distributor from montgomery ny
Oct 24, 2017
window spring loaded balance
looking to see if you can help me get 3 rights and 3 lefts
Home Owner Burnsville
Oct 24, 2017
Home Owner from Burnsville
Oct 24, 2017
Latches ?
Is this a latch for tilt windows if so how does it operate thanks
Home Owner Charlottesville VA
Oct 24, 2017
Home Owner from Charlottesville VA
Oct 24, 2017
Replacement Channel Balances
I'm trying to replace 26", 30", and 36" channel balances in my Binnings vinyl windows, originally installed in 1998. The balances appear to be made by BSI. I have previously used your type 775 balances for this application. I ordered series 775 Option 3000 and Option 3600 with 1-1/4 inch shoes ( ... (cont.)
Quick Learner US
Oct 24, 2017
Quick Learner from US
Oct 24, 2017
Do I have your Item #40-214
we have a 20 year old screen door & your item #40-214 looks like an exact match. The total height of our existing assembly is 7 1/4 inch. Please advise if your unit is comparable.