Viewing all customer Discussions for:
Door & Window
Quick Learner
Vernon, NJ
Oct 19, 2017
Quick Learner from Vernon, NJ
Oct 19, 2017
How do I install this
Hello, Attached is a photo of a "shoe" and rivet for an Andersen casement. The one I had cracked from old age. When I got this part, unfortunately from a different web site, sorry, it just came like this without any instructions on how to install. Can you please tell me the process a contractor woul ... (cont.)
Quick Learner
Illinois
Oct 19, 2017
Quick Learner from Illinois
Oct 19, 2017
Hinge pin
Will the hinge pin kit you have (40-165) work for this door? It really looks like I need the pins from the 40-153 hinge assembly. Thank you in advance!! I appreciate the chance to ask this & send a pic! Have a great day! Amy
Home Owner
Poughquag
Oct 19, 2017
Home Owner from Poughquag
Oct 19, 2017
Casement Window Replacement Roller Assembly
I have attached detailed pictures with measurements above. I need 6 plastic housing rollers with metal wheels. Thank you.
Quick Learner
USA
Oct 19, 2017
Quick Learner from USA
Oct 19, 2017
Channel Balance ID
It is 25 inches long and 1/2 in wide. The number on it is 2430. It is for a non-tilt double hung sash window. Having difficulty matching up the balance shoe and guide at each end. Thank you!
Quick Learner
USA
Oct 19, 2017
Quick Learner from USA
Oct 19, 2017
Key cylinder with thumbturn
I am trying to NOT replace the whole thing but change the offset key cylinder with thumbturn ..just incase I have the parts by a ruler so you can have a clue on what part I need for my door . I see ya'll have different sizes and don't seem to match with the ones I got. I hope the images are helpful. ... (cont.)
Quick Learner
USA
Oct 19, 2017
Quick Learner from USA
Oct 19, 2017
Window part block and tackle balancer
Hi, I need 4 block and tackle balancer, there is no code or numbers on metal, I attached below pictures of the end guide as well as sash guide,, The length from metal to metal is 39" and the sash weigh is 50 lb.The sash size is 42"
Quick Learner
US
Oct 18, 2017
Quick Learner from US
Oct 18, 2017
Pivot shoes
I found out the morning that I have to change my bathroom window to safety glass. I have two problems with the windows there are two parts stuck in the bottom that hold the window in place when it is raised
Handy Person
Boca Raton
Oct 18, 2017
Handy Person from Boca Raton
Oct 18, 2017
White Handle for Hurricane Impact Door
The handle says Interlock on the bottom. Please see the pictures for more detail. The handle is fine but the base that connects to the handle and door is broken. The housings that support the screws cracked. You can see the broken housings in the file that ends in 174515.
Contractor
Upland, CA
Oct 18, 2017
Contractor from Upland, CA
Oct 18, 2017
Atrium window lock - white
Hello, I don't remember how old my windows are, but I am hoping you can help me by supplying this lock. Thank you! Christine
Quick Learner
King George
Oct 18, 2017
Quick Learner from King George
Oct 18, 2017
Window lock and latch replacement
I am looking for window lock & latch replacement parts for a rental house. I didn't see the exact item on your web page so I submitted photos but received a message that an error occurred in your submission form. As suggested I am re-sending the information by e-mail. The windows are pr ... (cont.)
Quick Learner
Penn Valley, Calif
Oct 18, 2017
Quick Learner from Penn Valley, Calif
Oct 18, 2017
Sash window channel balances
I'm replacing channel balances in a sash window. The channel balances being replaced are stamped "25 2 BU CMC 2". I could not cross reference this on your charts. I believe it's the series 385, 26 inch length of metal, not sure the weight. Please advise.
Contractor
Minnesota
Oct 18, 2017
Contractor from Minnesota
Oct 18, 2017
3 Types of Replacement Sash Balances
I need to get the following replacement balances including the shoes. 2- 33.5" 1- 27.5" 1- 25.5" The measurements are including the Balance shoes.
Quick Learner
Mississippi
Oct 18, 2017
Quick Learner from Mississippi
Oct 18, 2017
Replacement Casement window cranks for Champion Windows 8200 series
We purchased this @ Habitat for Humanity ReStore (Memphis) and had it installed before we realized we had no handles. Many thanks!
Home Owner
Ashville ohio
Oct 18, 2017
Home Owner from Ashville ohio
Oct 18, 2017
andersen balance boxes
I believe I need to replace the balance boxes on my windows. The only number I can find is,,, (B5 4 19 371) What would a suitable replacement Thank Woody
Quick Learner
Blackwood
Oct 18, 2017
Quick Learner from Blackwood
Oct 18, 2017
windows force coil balance (?)
please help me identify parts. reference number is D97359. have yet to hear back from you...
Contractor
Denver
Oct 18, 2017
Contractor from Denver
Oct 18, 2017
Vinyl beading
We have purchased some that does not have enough of a 90 degree angle in it we are looking for something that has more of a bend.
Quick Learner
Rochester
Oct 18, 2017
Quick Learner from Rochester
Oct 18, 2017
Sliding Screen door wheel replacement part needed
Looking for this part
Professional
Asheville, NC
Oct 18, 2017
Professional from Asheville, NC
Oct 18, 2017
Tie-bar guide for 38-919
We have existing tie bars that have these plastic guides. I do not see a match on your website. Any suggestions? The size measures 13/16" wide x 1-7/32" long x 5/16" deep and has 2 screws. Thank you!
Quick Learner
WINDOW GLAZING
Oct 18, 2017
Quick Learner from WINDOW GLAZING
Oct 18, 2017
How to install the 55-190 6" GLAZING BEAD
What is the trick to installing this glazing bead.