Viewing all customer Discussions for:
Door & Window

Quick Learner Fredericksburg VA
Sep 6, 2017
Quick Learner from Fredericksburg VA
Sep 6, 2017
Channel balance stamp
I have two channel balances ones stamp is 33 5 EV CMC 7 And the other 33 3 CV CMC 7 Looking for what replacement would work
Home Owner USA
Sep 6, 2017
Home Owner from USA
Sep 6, 2017
Mortise locks 82-227 and 82-218 are too wide
I have purchased both mortise locks 82-227 and 82-218. All of the locks I purchased are 1/2 inch wide.The attachment has my notes for the size lock that I need. I need 3/8
Quick Learner The Villages, Florida
Sep 6, 2017
Quick Learner from The Villages, Florida
Sep 6, 2017
How to tell if your window balance is bad or if the shoe is bad or if both are bad.
So the window will not stay up. I assume the balance has no tension on it because they stay extended and they also do not stay connected to the shoe. So as stated in the subject, how can you tell if the shoe, balance, or both are bad? Thank you, Dale
Home Owner Bradenton
Sep 6, 2017
Home Owner from Bradenton
Sep 6, 2017
Milestone window balance cap
My window says it is a milestone single hung series 1000 - w/n 04789. The cap that seems to hold the balance channel in the window broke. The balance channel popped out. Is there a special name for the cap that I can search for to find a replacement piece? Attached are pictures of the cap missing ... (cont.)
Professional Massachusetts
Sep 6, 2017
Professional from Massachusetts
Sep 6, 2017
Wood casement operator
I have a customer looking for this operator does Swisco have it?
Contractor San Diego
Sep 6, 2017
Contractor from San Diego
Sep 6, 2017
Home Owner
Sep 6, 2017
Home Owner
Sep 6, 2017
window crank cover ("truth" marked on back side)
Hi, could you confirm replacement part. I believe it's Product Code: 39-107 thanks Paul
Home Owner Commerce
Sep 6, 2017
Home Owner from Commerce
Sep 6, 2017
Vinyl Window latch needed
I need to find a vinyl window latch, MW window purchased 2003
Home Owner Jacksonville, FL
Sep 6, 2017
Home Owner from Jacksonville, FL
Sep 6, 2017
Window won't stay open
I need help identifying what parts I need to help me fix the window. It will open fine, but won't stay open. You can see in the picture that the metal rod on the side is sliding down. Any help you can provide is much appreciated. aama h-lc30-53x78
Contractor Park City
Sep 6, 2017
Contractor from Park City
Sep 6, 2017
trying to ID this vinyl stop
trying to ID this vinyl stop? any insight? its about an inch in width?
Quick Learner Manchester
Sep 6, 2017
Quick Learner from Manchester
Sep 6, 2017
Window clips
Can you please help us identify the below screen clips? Thank you
Professional Black Mountain
Sep 6, 2017
Professional from Black Mountain
Sep 6, 2017
4 bar hinge
We are trying to find a replacement 4 bar hinge for a customer's piece. I looked through all of the parts on your website but did not see it. Could you help us find a replacement? Thank you!
Home Owner Englewood, FL
Sep 6, 2017
Home Owner from Englewood, FL
Sep 6, 2017
Crank out awning style window mechanism
3/8" Hole on Arm extension 2 5/8 " Arm 5 1/4" High middle of hole at top to middle of hole at very bottom 1 1/2" middle of bottom hole to middle of other bottom hole @1988 Window installation Says, " Pat.No.198202 U.S. R.H.RD.1963 Can" inside window operator It has "-11500-11 Pat Pend" on the ... (cont.)
Home Owner Upstate NY
Sep 6, 2017
Home Owner from Upstate NY
Sep 6, 2017
Window Tilt latch
See the enclosed photo. My latch is 3" x 1", the first hole is 3/4" from the end of the latch. We bought the house new in 1993.
Handy Person Framingham
Sep 6, 2017
Handy Person from Framingham
Sep 6, 2017
Broken Sash bar/pivot pin - double hung window
Hi, Attached pixx of unbroken sash bar. Cannot find the window manufacturer. I believe the bar is part of an assembly and attached to plastic piece that gets inserted into corner. Can you please try to help me figure out a replacement part ? Thanks, Tony
Quick Learner USA
Sep 6, 2017
Quick Learner from USA
Sep 6, 2017
Rollers for glass patio doors
The door has no markings and is from the the mid 1980's. I am attaching some photos of the rollers I need. Do have rollers to replace these? Thanks Wayne
Quick Learner Colorado Springs
Sep 6, 2017
Quick Learner from Colorado Springs
Sep 6, 2017
Viking window trip strip 2'
Viking window trip, exterior
Home Owner Atlanta GA
Sep 6, 2017
Home Owner from Atlanta GA
Sep 6, 2017
Window crank for 1960s condo
Hi, Do you have the replacement for this or know where I may find a replacement? I don't see anything written on it. Thank you, Bridget
Contractor Warrenton Virginia
Sep 6, 2017
Contractor from Warrenton Virginia
Sep 6, 2017
Lower sash pivot
2-11/16" total length. 1" wide at glare. Windows intalled approx. 2001.
Home Owner USA
Sep 6, 2017
Home Owner from USA
Sep 6, 2017
Lock for window
Can you tell me what kind of lock this is? Do you carry it?