Viewing all customer Discussions for:
Door & Window

Quick Learner Irvine
Sep 7, 2017
Quick Learner from Irvine
Sep 7, 2017
Balance Stamp Option 27 4
current balance is marked 27 / 4. How does that relate to the stamp option?
Home Owner Grand Junction
Sep 7, 2017
Home Owner from Grand Junction
Sep 7, 2017
Snap-in Bead Glazing
Hi guys and gals, This snap in bead glazing is kicking my butt. I've looked all over the place and cannot find it. It is from a 3-door french door with glass inserts, home built in 1992. No markings on the doors. Old and brittle, starting to fall out and the glass pane is coming loose. Any id ... (cont.)
Home Owner San Jose CA
Sep 7, 2017
Home Owner from San Jose CA
Sep 7, 2017
pacific industries latches
This appears to be a common problem with the old Pacific Industries window latches - they break easily. I have a houseful of vinyl single hung windows and, before Pacific went out of business, I had purchased a number of spares that have now all been used, so I am searching for an alternative solut ... (cont.)
Quick Learner Parrish, Fl
Sep 7, 2017
Quick Learner from Parrish, Fl
Sep 7, 2017
Plastic piece above each window latch
We have 5 windows that have the plastic piece broken right above the latches. It looks like the former owners attempted to latch the windows without having the windows completely closed. I hope you can identify the piece and possibly supply the pieces so we can replace them I am also sending a ... (cont.)
Quick Learner
Sep 7, 2017
Quick Learner
Sep 7, 2017
Searching for 28fhd
The counter balance is labeled 28F HD I need to buy 2... What is the correct part to order? Thank you... Gary
Friend Westhampton NY
Sep 7, 2017
Friend from Westhampton NY
Sep 7, 2017
Sliding Glass Door Handle
The slidding glass door handle broke. The metal part is 5.5 inches and the wooden part is 10 inches. Can I replace it?
Quick Learner Lake Arrowhead, CA
Sep 7, 2017
Quick Learner from Lake Arrowhead, CA
Sep 7, 2017
Sliders installed circa 20007
Want to replace with locksets
Home Owner Fence Lake NM
Sep 7, 2017
Home Owner from Fence Lake NM
Sep 7, 2017
kinro 1500 series window channel balancer
I own a 2006 Karsten Manufactured home that has stickers on the windows indicating they are Kinro Series 1500 vertical sliders. I need to replace 2 window channel balancers and located the size stamp on them which is 26 4, which I assume is the size. I do not see that size anywhere in your listed o ... (cont.)
Contractor Carson City, NV
Sep 6, 2017
Contractor from Carson City, NV
Sep 6, 2017
Balancers
We have 9 windows and 18 balancers all matching. Please see the attached pics. If you need more pics let me know. I can have my employees obtain.
Home Owner Pearland
Sep 6, 2017
Home Owner from Pearland
Sep 6, 2017
window balance
Could you please recommend a replacement window balance? The window manufacturer was Alenco. I have attached 5 pictures including 1 picture of markings that are stamped into the window balance. Thank you.
Home Owner Chicago
Sep 6, 2017
Home Owner from Chicago
Sep 6, 2017
Window crank arm came out
This crank arm somehow became detached in the wind. Do I need to replace or how do I fix? Thank you. (wright window)
Handy Person NJ
Sep 6, 2017
Handy Person from NJ
Sep 6, 2017
Awning window operator
I need to rehab the awning windows in our sunroom and part of the process is to replace the operators. I have attached a picture of the present devices. I would like to order one and if it fits and works, I will ultimately need 8 more. Does this look like your 1080P ?
Quick Learner st thomas, vi
Sep 6, 2017
Quick Learner from st thomas, vi
Sep 6, 2017
track for 39-529
Good day. My last order was exactly what i needed. Now I need the track that the part number 39-529 fits on. The Truth hardware track slider slides on the track that is 14" long. I need 2 of those plus 2 more sliders, part number 39-529. Thank you
Quick Learner Palm Dessert
Sep 6, 2017
Quick Learner from Palm Dessert
Sep 6, 2017
Sliding door lock
I have a sliding door lock that , from the people I've talked to so far, apparently is out of production. I have a photo of the lock and have made up a drawings showing the critical dimensions of the lock cutout and screw spacing. I have a sliding door lock that apparently is out of production. I ... (cont.)
Home Owner Chicago, IL
Sep 6, 2017
Home Owner from Chicago, IL
Sep 6, 2017
Window restrictor or stopper
Part needed: window restrictor to prevent the window from opening all the the way out. The part is screws to the side of the window on the inside. I have attached THREE pictures one with the restrictor highlighted and the other one for the window without the part and finally a picture for the e ... (cont.)
Home Owner Mansfield
Sep 6, 2017
Home Owner from Mansfield
Sep 6, 2017
need a replacement handle
This is a handle from a Harvey Vinyl Sliding Patio Door. The markings on the glass of the door reads: G hercute CAN/CCSB -12M 16CFR1201 C11 7-97 1-2009 1 8 U Thank you so much for your help!
Home Owner Mystic, CT
Sep 6, 2017
Home Owner from Mystic, CT
Sep 6, 2017
sliding glass door roller
The roller is 1 1/4 diameter. The piece with the screws is 2 1/16 x 1 7/16 and 7/8 thick at the area where the screw holes are. The piece with the roller is 1 3/16 x 1 1/16(the part of it that extends beyond the other part)
Quick Learner Bay Harbor, FL
Sep 6, 2017
Quick Learner from Bay Harbor, FL
Sep 6, 2017
Sliding Patio Door- bracket
Hi, I have a PGT Industries impact sliding patio door. Model is SGD 70. I am looking for a replacement "stationary door bracket" or whatever you would call this... It attaches the non-sliding door to the frame. It seems to be cut pretty specific. Thanks
Quick Learner Alaska
Sep 6, 2017
Quick Learner from Alaska
Sep 6, 2017
Alaska Casement lock and keeper
Hi Swisco, Here's pics of the lock handles and the sash keepers, I'll talk to you tmrw about the amount of each item needed and all else needed to get it ordered. Thanks for your help,
Quick Learner West Bend, Wi
Sep 6, 2017
Quick Learner from West Bend, Wi
Sep 6, 2017
Balance tape for double hung window
Looking for this window tape balance part