Viewing all customer Discussions for:
Door & Window

Quick Learner rahway, nj
Jul 28, 2017
Quick Learner from rahway, nj
Jul 28, 2017
window locks
need help identifying these locks. the window cranks say truth. i need two of them but i can't find anything that looks like these locks. will i get a direct email?
Quick Learner Baldwin NY
Jul 28, 2017
Quick Learner from Baldwin NY
Jul 28, 2017
Window balance and clip for 2320 BSI TD
Hello, I am looking for window balance and clip for the following model: 2320 BSI TD Please find photos in attachment. Please let me know if I need additional info to find my part. I will need 32 window balances and clips to be shipped to :
Friend Leesburg, Fl
Jul 28, 2017
Friend from Leesburg, Fl
Jul 28, 2017
Balance Shoe
My neighbor has what looks like the same type balance except longer. The shoe is identical to the one that is shown in your video on how to replace a balance. The #'s are 3220. The top caps are also either broken or missing on most of the sashes. I will try and get measurements and pictures of a goo ... (cont.)
Home Owner New Hampshire
Jul 28, 2017
Home Owner from New Hampshire
Jul 28, 2017
NH Windows
Hi, I recently purchased a home in NH. The house was built in 2004. I have 3 windows that won't stay up. The only markings I can find on them is (03/12) UNIQUE 27 TG. This marking is on the interior window jam which are the windows that won't stay up. The marking on the exterior window jam if ... (cont.)
Contractor Seattle
Jul 28, 2017
Contractor from Seattle
Jul 28, 2017
Spring balance mechanism
I need the spring balance mechanisms for a 48" x 84" window. We found this number on an old faded sticker H-LC 35 - 48 x 84. Is this something you have access to?
Quick Learner chicago
Jul 28, 2017
Quick Learner from chicago
Jul 28, 2017
lower sash pivot
No markings that I can see, just this pivot pin/bar. The 8 spacers, if that's what they are, are 3/8" . I'd like to find 6 of these.
Handy Person Chesapeake, VA
Jul 28, 2017
Handy Person from Chesapeake, VA
Jul 28, 2017
Pella Storm Door White with Nickel (silver) handles
Need to replace the interior mechanism of the door handle as in image 1&2. The number stamped on the faulty mechanism is 05 07 21. Here are the other numbers found on the storm door itself. 021306 90561 1043 Is this part still available?
Home Owner USA
Jul 28, 2017
Home Owner from USA
Jul 28, 2017
Sliding glass door roller needed
Hey guys and gals, Most of the rollers at the local stores are a bit bigger than this. The only marking I have on my door that I can find says ppg herculite k which I know is for the glass. Also the one in the picture is broken there were pins holding the roller in that slot but it appears t ... (cont.)
Home Owner Home
Jul 28, 2017
Home Owner from Home
Jul 28, 2017
Roto casement operator
Good morning. Attached pleas find pictures of my Roto casement single arm operator 7-1/2". I can not find it on your web site so my question is do you? Question 1) If you do not carry a 7-1/2" operator can I use the old arm on a new operator such as a 9-1/2" one such as a 39-430? Thank you in ad ... (cont.)
Quick Learner USA
Jul 28, 2017
Quick Learner from USA
Jul 28, 2017
PENCO right hand tilt latch
I haven't found the exact match for this replacement piece. The 26
Landlord Property In st pete be...
Jul 28, 2017
Landlord from Property In st pete beach fl
Jul 28, 2017
Replacement door hardware for Acorn Dor/wal 11015
Acorn dor/wall Screws for inside handle are 3 1/2 inches apart . I was told it is most likely the handle set 82-005 which includes the keeper plate. The lock is a lever, not a key lock. I have 2 doors needing handle replacements - one is right and the other left. I know per your video that you can ... (cont.)
Quick Learner St. Charles, IL
Jul 28, 2017
Quick Learner from St. Charles, IL
Jul 28, 2017
Dimensions
Where can I find a drawing showing the locations of the four screw holes in the operator or What is the dimensions of the four screw holes to each other?
Handy Person Trinidad,Colorado
Jul 28, 2017
Handy Person from Trinidad,Colorado
Jul 28, 2017
Window Channel balance
This piece is off a PLYGem Window Single Hung....Numbers on piece are 29 5 AV CMC 2.
Contractor Brevard ,NC
Jul 28, 2017
Contractor from Brevard ,NC
Jul 28, 2017
Lower sash tilt pin
It has 6216 in the casting
Home Owner Chesapeake, Va
Jul 28, 2017
Home Owner from Chesapeake, Va
Jul 28, 2017
Sash Cam
I need help identifying which shash cam I have. I need 8 replacements.
Quick Learner USA
Jul 28, 2017
Quick Learner from USA
Jul 28, 2017
Need to add operators to new casement windows
I need to add operators to new casement windows, 29 units, they are 14"to 20" wide and 36" to 54" high. They are mounted with butt hinges. Please suggest products that will work with this and are simple to install/ retro fit, thanks. The arm length would be about 9
Quick Learner Garden City, NY
Jul 28, 2017
Quick Learner from Garden City, NY
Jul 28, 2017
Sliding window roller
I have a new item I need help with. Would you please help me to identify if you carry a window roller to replace the one that is pictured below.
Home Owner California
Jul 28, 2017
Home Owner from California
Jul 28, 2017
window channel balancer
I need a little help finding the right part the channel is 26 inches long I sent pics of the end guides .When I measured the channel it was half inch on one side and the side where you see the spring is 5/8 the closest I came to a part was S380-26 I found no numbers or markings on the old channels ... (cont.)
Contractor Baltimore
Jul 27, 2017
Contractor from Baltimore
Jul 27, 2017
Leigh Full-vu Bi-Fold Door
Hello, I need the top pivoting side of a leigh full-vu bifold door. I dont have the original one i am wanting to replace, though i believe the hole is 5/16th
Home Owner Bethesda
Jul 27, 2017
Home Owner from Bethesda
Jul 27, 2017
Vinyl replacement window parts
Hi, our vinyl replacement windows no longer stay open when raised. They are double hung sash windows with top and bottom tilt. The tip beyond the rod is red and the rod measures 18 inches by 9/16 diameter. Thank you for your help!