Viewing all customer Discussions for:
Door & Window

Quick Learner New Jersey
Jul 6, 2017
Quick Learner from New Jersey
Jul 6, 2017
Hinge standoffs
This image has the serial number and the little grey standoff on the bottom is what is on the top and bottom of each hinge. They have worn down such that the door sags and won't catch the latch. Need new washer/standoffs for the hinges.
Home Owner Cleveland, Ohio
Jul 6, 2017
Home Owner from Cleveland, Ohio
Jul 6, 2017
Missing part from Window needed
The image 1229 is missing a part that is on the opposite side of the window depicted with image 1228. The third image 1230 shows the overall window.
Home Owner Savannah ga
Jul 6, 2017
Home Owner from Savannah ga
Jul 6, 2017
Operator hole cover
I need the cover plates for the side of the window not used in the crank. The dimensions are 13/16 x 5 5/8 I need 14 total. Thanks.
Home Owner Indianola, Iowa
Jul 6, 2017
Home Owner from Indianola, Iowa
Jul 6, 2017
EMTEK 322
I need to replace this door handle for my storm door.
Home Owner Oklahoma
Jul 6, 2017
Home Owner from Oklahoma
Jul 6, 2017
Storm door window hardware
I'm looking for the replacement hardware to attach to the top of my storm door window. It is plastic material and attaches to the top of the glass storm door window with a screw. The other end will go into the storm door window track. I believe the storm door is Wright, however I couldn't find an ... (cont.)
Handy Person Dover, NH
Jul 6, 2017
Handy Person from Dover, NH
Jul 6, 2017
Channel balance not moving
The channel balances in this window are sticking and hardly moving. The markings on them are 20 5. I've also included a picture of the sticker on the bottom of the sash. I'm assuming I need 20" SERIES 795 CHANNEL BALANCE, option B. Are you able to confirm this is correct based on the pics? ... (cont.)
Quick Learner Indianapolis
Jul 6, 2017
Quick Learner from Indianapolis
Jul 6, 2017
Stanley model 16 window crank
I need to know what crank will work on this Stanley model 16 window
Home Owner Highlands, NJ 07732
Jul 6, 2017
Home Owner from Highlands, NJ 07732
Jul 6, 2017
Need a crank operator for Anderson window
Hi there, I can't find the right crank operator for my Anderson window. Above see some pictures. The picture of the crank operator installed is for the window on the opposite side, opening in the opposite direction. I did not include the installed mechanism on the window in question because my contr ... (cont.)
Home Owner Seattle
Jul 6, 2017
Home Owner from Seattle
Jul 6, 2017
Window Balance 18-3 FG5 CMC 54
Hello, I need to order a replacement channel balance for a bathroom window (non-tilt). Marking on the one I'm replacing is 18-3 FG5 CMC 54, it's 19" long. Can you specify a replacement part I can order. Thanks, Sne
Home Owner Lafayette Colorado
Jul 6, 2017
Home Owner from Lafayette Colorado
Jul 6, 2017
Need T Heads that fit MI Windows Series 350
Multiple T-head pivot bars (see photos) have failed in my MI Windows Series 350. These bars are 3" long, and the holes have THREADS for machine screws. I found some T heads that were close measurements, but had no threads in the holes for mounting.
Handy Person Pittsburgh, PA
Jul 6, 2017
Handy Person from Pittsburgh, PA
Jul 6, 2017
Broken Balance Shoe
From a number of responses to similar posts, it looks as though the replacement balance shoes I need are no longer available and I will need to place a custom order. Can you please confirm that I need the following parts and quote me the following (2 of each): S795-28D 15-194 15-198 ... (cont.)
Quick Learner Chico
Jul 6, 2017
Quick Learner from Chico
Jul 6, 2017
Window hardware
The metal track is stamped BSI 24C It's a vertical sliding window that tilts Can't determine brand
Quick Learner sacremento
Jul 6, 2017
Quick Learner from sacremento
Jul 6, 2017
Window opener
I am trying to locate a replacement window opener, but am having a hard time locating one. I have forwarded a picture. Dimensions are 4" x 1.5" x 5/8". The arm is 9" from its pivot point in the mechanism. The rest is mounted into a slot cut out of the window frame.
Home Owner Rochester
Jul 6, 2017
Home Owner from Rochester
Jul 6, 2017
Andersen awning window closer 7191.2
The clips included with the suggested replacement that attach to the window itself are completely different. They do not have a flat base and cannot attach to the window in the same way as the original. The original window attachment is on the top of the attached photo, the replacement, (the shiny ... (cont.)
Home Owner Newark, NY 14513
Jul 6, 2017
Home Owner from Newark, NY 14513
Jul 6, 2017
Tilt shoe and mortised tilt latch
Would like to know the brand of window but also need replacement parts. A tag on the top of the window contains the following information. s/n 051-923735 PO-5395 8/14/02 35 1/2 X 65 1/2 Series 0301 double hung PL # 004-023 tilt latch measures 2 5/8 x 11/16
Handy Person Chicago
Jul 6, 2017
Handy Person from Chicago
Jul 6, 2017
Balance for an Alenco aluminum window
Can you suggest a replacement part for a channel balance, 1/2 inch diameter 19 inch long tube with red end spiral balances originally installed in 1972 in Alenco non tilt aluminum windows. Alenco does not make these now. I think there is a notch/hook in the lower end of the window that the balance ... (cont.)
Landlord Everett MA
Jul 6, 2017
Landlord from Everett MA
Jul 6, 2017
Window parts
The window is from home depot. I ordered the parts a couple times, but they keep sendind the wrong ones. You can see in the picture the new one that they sent me, and the old one that i need.
Home Owner Pickerington
Jul 6, 2017
Home Owner from Pickerington
Jul 6, 2017
Unidentified Tilt Latch
Here is a picture of the tilt latch I need. It's dimensions are 1 5/16 x 11/16 x 3/8. The dimensions of Product Code: 26-420 seem right, but the overall design is a bit different. Do you think it would work? If not, do you have any other ideas? Thank you, Lynn
Distributor Omaha, NE
Jul 6, 2017
Distributor from Omaha, NE
Jul 6, 2017
PIVOT BARS
I have customer that is looking for the pivot bars on the side of the sash
Contractor Delray Beach
Jul 6, 2017
Contractor from Delray Beach
Jul 6, 2017
Window Replacement Parts
Hello. I am repairing awning windows in 8 rental units and I need help in identifying the necessary parts required. I've attached several pictures. I believe the cranks needed are 39-017 right and 39-016 left. I will need 34 cranks and the ancillary parts you recommend.