Viewing all customer Discussions for:
Door & Window

Home Owner queens new york city
Jun 15, 2017
Home Owner from queens new york city
Jun 15, 2017
Need related part to 10-071
Hi, In the installation guide for the part 10-071 there is a mention in diagram #4 "hook retainer (f)". That is the part that I need. It is a large pronged "V" shaped hook.
Quick Learner Central Pa
Jun 15, 2017
Quick Learner from Central Pa
Jun 15, 2017
Pella patio door
Will the pella sliding patio door roller 81-098 fit a Mid 80s door
Home Owner Apple Valley, MN
Jun 15, 2017
Home Owner from Apple Valley, MN
Jun 15, 2017
Sliding Window Roller Assembly
Bought a 22-yr-old house last year. Sliding widows are massive - 4 ft tall, 2 ft wide, weight ~75 lbs. Absolutely no Mfg info on any edge or on the glass. Several rollers are mashed and several are missing the actual roller wheels. Bottom measures 1-11/16" long X 11/32" wide. High shoulder on e ... (cont.)
Quick Learner US
Jun 15, 2017
Quick Learner from US
Jun 15, 2017
Window balance 2830
I need to confirm that I am ordering the correct window balance. I believe I need the 390 with option 2830. The length is 29 inches. Etched on the side seems to be 2830.
Home Owner Colorado
Jun 15, 2017
Home Owner from Colorado
Jun 15, 2017
parts for Shelter window
Hi, Do you have replacement parts for the referenced photos?
Home Owner Baton Rouge Louisiana
Jun 15, 2017
Home Owner from Baton Rouge Louisiana
Jun 15, 2017
Plastic bead strip
Photos are of the plastic stripping that holds single pane glass into aluminum frame. These windows are about 35years old. I'm in need of a 3 ft piece in the bronze color if possible. I found one piece in town and naturally messed up a piece learning. Now I'm short. AJ
Handy Person iliinois
Jun 15, 2017
Handy Person from iliinois
Jun 15, 2017
Looking for a Tilt Pivot
I believe I have a single hole pivot pin part 979198 The windows are labeled jim
Quick Learner Canada
Jun 15, 2017
Quick Learner from Canada
Jun 15, 2017
Casement Window Operator
Hi we are renovating an old building with Hope casement operators. Please provide pricing for 47 right hand and 9 left hand operators in bronze.
Quick Learner
Jun 15, 2017
Quick Learner
Jun 15, 2017
sash bar to fit pivot 15-188
This shash bar fits into lower sash window frame... it is square, metal 13/16 long, square barrel 6/16, head diameter 6/16
Contractor Lexington SC
Jun 15, 2017
Contractor from Lexington SC
Jun 15, 2017
Aluminum window latch
Hello, trying to find a match for a aluminum window latch. Attached are photos. Thanks
Home Owner Old Hickory, TN
Jun 15, 2017
Home Owner from Old Hickory, TN
Jun 15, 2017
Replacing EMCO Papaiz Door Set
Handle lock broke off. 20 year old door. Need to replace the entire set. From what I read on your site, looks like your 40-049 Mortise set might work. What is the return policy in case it doesn't fit? Thanks, Roger .
Contractor West Berlin,NJ
Jun 15, 2017
Contractor from West Berlin,NJ
Jun 15, 2017
Missing a part
Please,help to find this guide. Window is using 39-099 operator. Thank you.
Quick Learner
Jun 15, 2017
Quick Learner
Jun 15, 2017
Locking lever
Need replacement part
Quick Learner
Jun 15, 2017
Quick Learner
Jun 15, 2017
Replacement Balance
Hello, I need to buy a replacement balance for my Andersen double hung windows. The number on the old balance is 1600-17, and the number on the tab is 725 and B079 8 92. I have read some old discussions here, but I am still not sure which replacement part I should order. I'm looking for the left ... (cont.)
Contractor Lexington SC
Jun 15, 2017
Contractor from Lexington SC
Jun 15, 2017
Non tilt aluminum window balances
Hello, Trying to find replacement for several 25"long, 3/8" diameter with mounting clips window balances. The track is 3/4" deep and 1" wide. Attached are photos. Thanks
Contractor USA
Jun 15, 2017
Contractor from USA
Jun 15, 2017
Window glazing
Need replacement 10' vinyl glazing pictured below. Approx 11/16" height. Do you have something that will work? Dave
Handy Person St. Petersburg
Jun 15, 2017
Handy Person from St. Petersburg
Jun 15, 2017
Help Identifying Removed Channel Balance Top and Shoe
Please help identify channel balance top and shoe from a 9/16" wide by 29" long channel balance. Parts were removed for better clarity.They do not seem to exactly match any tops and shoes on your website.my balance top has all the same measurements as your "19-005" channel top but looks a bit differ ... (cont.)
Quick Learner Leesport Pa.
Jun 15, 2017
Quick Learner from Leesport Pa.
Jun 15, 2017
Double hung tilt window
Side spring broken . Not sure what else I need to replace. Hoping for some type of repair/ replace instructions thank you
Quick Learner
Jun 15, 2017
Quick Learner
Jun 15, 2017
sash pivot bar
i believe the replacement would be your 26-125. How do you remove the old pivot bar?
Professional Neenah, WI
Jun 15, 2017
Professional from Neenah, WI
Jun 15, 2017
Springs that work with the 15-104 shoe
Do you have the springs that work with the 15-104 shoe. Hurd double hung windows - 30" sash height.