Viewing all customer Discussions for:
Door & Window

Quick Learner Wilmington, DE
Apr 6, 2017
Quick Learner from Wilmington, DE
Apr 6, 2017
Spring strength 3390.
I am looking to match up a channel balance. The numbers on the unit I have are 3390 EF B.S.I. 33. the Channel measures 9/16" side by 34 long. It matches with Series 351 but I can not find a spring rated for 3390. Can you please advise on how to match this up.
Quick Learner Delray Beach Florida
Apr 6, 2017
Quick Learner from Delray Beach Florida
Apr 6, 2017
67-028 plastic face guides
There are 4 of these on each sash. I can get them in one side but how do you put the other side in?
Handy Person Vermont
Apr 6, 2017
Handy Person from Vermont
Apr 6, 2017
Roto Skylight
Will the 39-104 operator handle work on a Roto skylight with a 3/8 spline
Quick Learner USA
Apr 6, 2017
Quick Learner from USA
Apr 6, 2017
Custom balancer order
Hey, I spoke with a guy earlier today and he said to send a pic of what I needed. These are the standard size thickness but will need to be 40lbs due to the window being high impact. It is single hung. I will need 3 pairs ( 6 balancers )
Home Owner USA
Apr 6, 2017
Home Owner from USA
Apr 6, 2017
Mepla drawer slide 'mounts'
Hi: Have you this part? It says Mepla on the side. It holds the drawer slide to the cabinets. Thanks for any info sdake
Landlord michigan
Apr 6, 2017
Landlord from michigan
Apr 6, 2017
need a new pivot
please review the images i have attached. would this pivot 79-097 work for my door? i cannot see the number of screw on the top bracket mine has 3 thanks, Mike
Handy Person NJ
Apr 6, 2017
Handy Person from NJ
Apr 6, 2017
81-249 Slider Roller
I am replacing a roller for Pella slider OX-26CX installed 1984. Please confirm that this is the correct roller. I prefer no to remove the door just to see if there is a flange. Thanks!
Quick Learner Seneca
Apr 6, 2017
Quick Learner from Seneca
Apr 6, 2017
Pella Operator
I have a pella 450 series window new installation....pella part number starts with ob1. Is this what you have?....I need 3 items....ready to close on house and 2 are missing..white..need quick
Contractor Columbia Tn
Apr 6, 2017
Contractor from Columbia Tn
Apr 6, 2017
Spindle on jeldwen patio door
Handle keeps falling off because the spindle is broken
Quick Learner Annandale, Virginia
Apr 6, 2017
Quick Learner from Annandale, Virginia
Apr 6, 2017
PatioHinged Door keyed Handle set in Brass
Hi, I am looking for a Patio Hinged Door keyed Handle set like the one in the attached picture. Could you please send me the part number/name for the handle set. Alami
Home Owner Virginia
Apr 6, 2017
Home Owner from Virginia
Apr 6, 2017
Help identifying proper coil balance and coil balance shoe
I had a broken balance shoe. I removed the coil balance and shoe and need help identifying what replacement part(s) I need. Can I buy just a replacement shoe or do I need the whole assembly? The number 4 is embossed on the coil that was connected to balance shoe. Thanks for your help. ... (cont.)
Quick Learner USA
Apr 6, 2017
Quick Learner from USA
Apr 6, 2017
Awing window lock
Hello, Trying to figure out a way to secure the window in the attached photos. Would like to be able to have the window open a crack (few inches) such as in the picture for ventilation; when the window is open all the way someone can easily climb through. Also want to be able to easily close the ... (cont.)
Landlord San Leandro, CA
Apr 6, 2017
Landlord from San Leandro, CA
Apr 6, 2017
Just trying to get 3 security doors to have the same key
Hi, I'm attaching the inside and outside of one of three security doors that I have. I'd like to have them all use the same key instead of three different keys. Is that possible and if so, what would I have to do to make that happen? Thank you, Michele S PS - I was too afraid to remove t ... (cont.)
Quick Learner Shawnee KS
Apr 6, 2017
Quick Learner from Shawnee KS
Apr 6, 2017
Channel balance 32c
Is your 32" 32C & 1" shoe series 775 balance going to work for me?
Contractor St Peters MO
Apr 6, 2017
Contractor from St Peters MO
Apr 6, 2017
Anderson Balance
Hi, I have several Anderson balances that I am having trouble finding. Here they are. BP25 12R BP29 12L P78 12L P78 12R Can you help me?
Home Owner Honolu
Apr 6, 2017
Home Owner from Honolu
Apr 6, 2017
Window roller
Hi Staff, I don't see any names or marking on the roller. Attached is the picture and measurement. Thanks in advance, Jason
Quick Learner Annapolis md
Apr 6, 2017
Quick Learner from Annapolis md
Apr 6, 2017
Glazing strip on double hung insulated glass window
My old strips look like 55-156-6 the dimensions are the same except the phlange appears to be a little off. It is more toward the center. Do you think this will work? Thank you Robert
Home Owner Houston, TX
Apr 6, 2017
Home Owner from Houston, TX
Apr 6, 2017
Replacement ALENCO Snap In Glazing
I am looking for a replacement snap-in glazing for 1990s era ALENCO windows. The profile is a simple quarter-round cross section in white but I cannot match the dimensions. I scanned your site but could not find anything that was a good dimensional match. Any help you could provide in identifyin ... (cont.)
Home Owner oradell nj
Apr 6, 2017
Home Owner from oradell nj
Apr 6, 2017
older perfect seal double hung vinyl replacement window...
the lift ledge you would use to pull window open is cracking at seam. is there a white vinyl replacement ledge. 27 1/2 inch wide depth of lift ledge is 3/4 inch
Handy Person Surprise, AZ
Apr 6, 2017
Handy Person from Surprise, AZ
Apr 6, 2017
Window Roller Replacement
Please see attached photos of my window rollers. I believe there are from an Atrium Window Series 2000 HS HS-R30-72x48 I would like to identify the replacement parts so that I can buy them. I look forward to hearing from you. Thank you, Loren