Viewing all customer Discussions for:
Door & Window

Quick Learner 60081
Apr 10, 2017
Quick Learner from 60081
Apr 10, 2017
Windsor Casement Windows
I'm looking for the lock drive assembly. Windsor part number 553107 and, lock handle and escutcheon part number 553112. I need parts for both right and left side. I am not certain if the lock drive assembly can be used on both sides. Please answer question and advise if these parts something you ... (cont.)
Landlord honolulu, hawaii
Apr 10, 2017
Landlord from honolulu, hawaii
Apr 10, 2017
crank/ligature
Hi looking for the crank and the ligature inside the window thank you, Janelle
Quick Learner Hauula Hawaii
Apr 10, 2017
Popular Question Badge
Quick Learner from Hauula Hawaii
Popular Question Badge
Apr 10, 2017
Do you sell a keeper for 82-259/239?
My mortise lock is good but I only need a keeper that would work with # 82-259 or #82-239
Contractor palm bay fl
Apr 10, 2017
Contractor from palm bay fl
Apr 10, 2017
window info
Weight of window is 14 lbs
Home Owner Naples, Fl
Apr 10, 2017
Home Owner from Naples, Fl
Apr 10, 2017
Broken door lock female piece mounted to frame, not door
I could not find any markings and I can't explain it very well. The broken piece in the photo attaches to the inner frame (where the door closes). The lick mechanism is still intact inside the door. I have three doors with locks and their design is a pain the neck. Any suggestions? ... (cont.)
Home Owner Sebastian, Florida
Apr 7, 2017
Home Owner from Sebastian, Florida
Apr 7, 2017
Window Channel Balance
I have a broken channel balance in a large dining room window. "3625" is stamped on the balance.
Handy Person Coral Springs FL
Apr 7, 2017
Handy Person from Coral Springs FL
Apr 7, 2017
window balance
We have a few windows with broken balances. The first has 2950 stamped on the side and is 30 inches in length. The window is single hung and weighs 30 lbs. The second window has 3635 stamped on the side, is 37 inches and weighs 23 lbs. The shoes (bottom plastic part correct?) appear to be the sa ... (cont.)
Quick Learner 13 3/4" entry gard Tra...
Apr 7, 2017
Quick Learner from 13 3/4" entry gard Track, 4 hold
Apr 7, 2017
13 3/4" entry gard track, 4 hold
I can't find the part for my window in the sit, can you please help me locate the entry gard track for my window.
Handy Person Oxford
Apr 7, 2017
Handy Person from Oxford
Apr 7, 2017
Channel balance for Jordan windows
Hello The metal part of my channel balance is 28 and 3/4" - would I need the 29"? The markings are "28 3" and the shoe is 1 and 1/8". I was looking at the 29" Series 390 Channel Balance 2830. The 2nd balance is 16" with 15 2 markings also with a 1 and 1/8 shoe. Would the 16" Series 390 Chann ... (cont.)
Handy Person Conway, SC
Apr 7, 2017
Handy Person from Conway, SC
Apr 7, 2017
Window Balance
I ordered some window balances from Swisco.com last year. They were the wrong balances, I believe we ended up eventually getting the correct products. My question is, can I send you in one of the current correct balances and have you guys match it up with the correct replacement balances/t-lock kit. ... (cont.)
Handy Person Enterprise, AL
Apr 7, 2017
Handy Person from Enterprise, AL
Apr 7, 2017
Top Sash Guide
I am looking for a top sash guide for an Alenco Series 380 double pane aluminum window (pictures attached). None of the pieces associated with Series 380 channel balance look correct. 2730 is stamped on the 28 inch channel Balance. The windows were installed around 1986.
Contractor Los Altos
Apr 7, 2017
Contractor from Los Altos
Apr 7, 2017
Tilt window pivot bar needed
I am looking for a pivot bar for our tilt windows. The attached file has the item alongside a ruler for the dimensions needed. We have the pivot bar 26-226 and tried to substitute but this part did not fit. Thank you, Joshua
Contractor puerto rico
Apr 7, 2017
Contractor from puerto rico
Apr 7, 2017
pivot shoe
I need this pivot shoe
Handy Person zip 75068
Apr 7, 2017
Handy Person from zip 75068
Apr 7, 2017
T-Lock balance shoe with OPEN Cam
I'm looking 1-1/4" T-LOCK BALANCE SHOE which is like your Product Code: 15-195, but it has an OPEN CAM. My part also has the white puck.
Handy Person Sanger Tx
Apr 7, 2017
Handy Person from Sanger Tx
Apr 7, 2017
Aluminum window bead strips.
The bead strip on the left is the one I removed and what I need. It is slightly taller than the one on the right. It seems to be slightly taller than 1/4 inch at 9/32 or so. The long leg is 1/2 inch. The one on the right is what I bought from the local Binswanger and it is to short at slightly le ... (cont.)
Quick Learner Chesapeake
Apr 7, 2017
Quick Learner from Chesapeake
Apr 7, 2017
Pivot bar
Hello! Most of my pivot bars are rusted and broken. My windows are not that old and I was wonder if I was getting the correct replacement. I managed to get one out. Do you know how I can remove the rusted broken pivot bars?
Handy Person Ft myers fl
Apr 7, 2017
Handy Person from Ft myers fl
Apr 7, 2017
Home Owner USA
Apr 7, 2017
Home Owner from USA
Apr 7, 2017
Security door handle
Security door handle needed
Quick Learner Maryland
Apr 7, 2017
Quick Learner from Maryland
Apr 7, 2017
Napco tilt latch
I need replacement tilt latch for napco premium series 3500 vinyl window on both sides. Pls advise which parts I should order the latch is 3/4 in wide and 2 5/8 inches from edge of window to edge of latch lengthwise on top of sash
Quick Learner Florida
Apr 7, 2017
Quick Learner from Florida
Apr 7, 2017
cracked Pozzi cover
I have a crack in my Casement operator cover. I can't figure out how to get the handle off. Do you have this cover? How do I get to it?