Viewing all customer Discussions for:
Door & Window
Home Owner
Springfield, Mo
Nov 8, 2016
Home Owner from Springfield, Mo
Nov 8, 2016
truth casement actuator
Markings: Truth, 45034-lh. Arm looks to be around 9.5" from pivot to end.
Handy Person
Maryland
Nov 8, 2016
Handy Person from Maryland
Nov 8, 2016
How to remove pivot shoe
Pivot shoe is damaged on 25 year old double hung aluminum tilt window. Problem is to remove pivot shoe. There is a black plastic insert held by a screw which is quite stubborn and will not allow me to remove pivot shoe. Is there a way to remove old shoe without dislodging this plastic strip or do I ... (cont.)
Home Owner
New Bern, NC
Nov 8, 2016
Home Owner from New Bern, NC
Nov 8, 2016
Vinyl double hung windows
Hello! Just bought a house with broken coil balances as pictured. No manufacture marking except found "Tru-Therm 1997" stamped in metal spacer between thermo-glass pains. Sashes are 17.5" high. Channel that shoes fits into looks like - 1 1/4" x 9/16". Do you have replacement coils or complete ... (cont.)
Professional
Nashua, NH
Nov 8, 2016
Professional from Nashua, NH
Nov 8, 2016
Vinyl pivot
Good afternoon- Looking for attached picture. If they come left and right we need 2 of each. Thank you for your assistance. Renee Portland Glass
Handy Person
Wernersville PA
Nov 8, 2016
Handy Person from Wernersville PA
Nov 8, 2016
Anderson crank window assembly
Need the crank assembly in the pics attached.
Home Owner
Brooklyn, WI
Nov 8, 2016
Home Owner from Brooklyn, WI
Nov 8, 2016
Replacement Thermal Gard pivot shoes
Need the part in the attached pictures, apparently there is a spring I need to but unfortunately I do not have a picture of that. This is for a Thermal Gard window and I have the model at home but forgot to bring it but can provide that later if that will help. The demensions on this part are 1 1/4 ... (cont.)
Quick Learner
Nov 8, 2016
Quick Learner
Nov 8, 2016
Ferrari GO24 L & Ferrari GO24 R
Please help need to replace broken brackets before she replaces me.
Quick Learner
Vista, California
Nov 8, 2016
Quick Learner from Vista, California
Nov 8, 2016
Window operator. 'Getty'
I need a replacement 'window operator', and possibly the 'channel guide' that the arm connects to.
Home Owner
Pueblo West,Co.
Nov 8, 2016
Home Owner from Pueblo West,Co.
Nov 8, 2016
Better bilt tilt window latches
Left and right tilt window latches for better bilt windows approximately 17 years old,replacement parts needed. Anything available? Thanks
Quick Learner
Nov 8, 2016
Quick Learner
Nov 8, 2016
Pam am/Daryl window crank
Item number 39-017 and item number 39-016
Home Owner
USA
Nov 8, 2016
Home Owner from USA
Nov 8, 2016
help replacing balance
The house was built in 1963. The windows are non-tilt, double hung wooden windows 30
Quick Learner
Ma
Nov 8, 2016
Quick Learner from Ma
Nov 8, 2016
Window pin replacement
Window pin from unidentified brand replacement vinyl window. Let me know if you need additional info or measurements
Contractor
Crestline
Nov 8, 2016
Contractor from Crestline
Nov 8, 2016
OPERATOR
Hi, can you help us identify these parts? We are looking for 2 right hand operators, 1 cover plate and 1 handle. Thanks for your help!
Home Owner
Lake Geneva Wisconsin
Nov 8, 2016
Home Owner from Lake Geneva Wisconsin
Nov 8, 2016
Crestline window lock installed in 2006lop
Window lock handle broken off need a new one please can't find it anywhere online thank you
Quick Learner
USA
Nov 8, 2016
Quick Learner from USA
Nov 8, 2016
Alenco patio door handle
Please let me know if you have a replacement Alenco door handle as shown in supplied pictures shown,
Home Owner
California
Nov 8, 2016
Home Owner from California
Nov 8, 2016
Wrong Shoe Option ordered?
Hello, I ordered the following part below: Product Code Quantity 15" Series 380 Channel Balance S380-15 2 option: 1450 Please see attached photo, the channel balance on the left is what I received, it looks like I may
Purchasing Agent
Decatur, AL
Nov 8, 2016
Purchasing Agent from Decatur, AL
Nov 8, 2016
Please help Identify Part
Good Afternoon, I am Kayla with North Alabama Glass Co. in Decatur, AL. I have a job that is requiring a new glazing bead that we do not carry. Can you please take a look at the attached photos, and let me know if you have this in stock, or something similar that could work in it's place. Also, P ... (cont.)
Quick Learner
USA
Nov 8, 2016
Quick Learner from USA
Nov 8, 2016
Help identifying a sash spring assembly
Dear Sirs Could you help me identify the sash spring in the attached picture? It is from a vinyl window with tilt sashes possibly in the late 80s or 90s. I have two that have failed and need replacing. Thanks Dan
Professional
Middletown Virginia
Nov 8, 2016
Professional from Middletown Virginia
Nov 8, 2016
Balance Id
I have a customer with a non-tilt commercial window. All the information I have right now is the number stamped on the balance. #3876DSL 1/2" channel balance. Is there a replacement for this model ? Dixie Plate Glass
Quick Learner
north carolina
Nov 8, 2016
Quick Learner from north carolina
Nov 8, 2016
balance shoe
Hi trying to fix my windows. believe i need the 15-015 pivot. Would you agree. Also need some of the pivot arms, the spiral tool and the jamb spreader. Need 50 of the balance shoes. Thanks!