Viewing all customer Discussions for:
Door & Window

Distributor BLAIRSTOWN, NJ
Nov 8, 2016
Distributor from BLAIRSTOWN, NJ
Nov 8, 2016
AMESBURY SASH BALANCE
I NEED TWO 777 SERIES SASH BALANCES 38" LONG MARKED 38F. THESE ARE FOR AMERICAN JEWEL TILT SASH DOUBLEHUNG UNITS.
Home Owner USA
Nov 8, 2016
Home Owner from USA
Nov 8, 2016
Replacement for Unique balance 21C
The spring inside one of our channel balances broke and so I'm looking for a new channel balance to match the one we currently have. I included 5 photos of the current balance. It's 22" not including the plastic ends. The names and numbers on the back bottom of the metal channel are: "23:08:05 ... (cont.)
Quick Learner USA
Nov 8, 2016
Quick Learner from USA
Nov 8, 2016
Window parts needed
Pictures of needed parts are attached. I'm a Builder and Apartment Building Owner. I need a bunch of these for tenants Windows ASAP.
Home Owner USA
Nov 8, 2016
Home Owner from USA
Nov 8, 2016
Window issue
I ordered some top sash stops that worked perfectly now my counter balance seem to have a problem. When I raise the window one side gets stuck see picture included. Notice bottom of window, counter balance is about 4 inches below window sash. Is this a counter balance assembly problem or window? Any ... (cont.)
Quick Learner USA
Nov 8, 2016
Quick Learner from USA
Nov 8, 2016
Channel Balance
Hello, I need your help to identify replacement parts for Weathershield non-tilt windows, 1/2" channel balance x 33". They are about 30 years old. Thank you. Karen
Home Owner Michigan
Nov 8, 2016
Home Owner from Michigan
Nov 8, 2016
39-107FK to match my cover's color?
I am comfortable that I need to order 39-031 as the measurements equal. I would like to also order the folding handle and cover kit (39-107FK) but I do not see an option that matches my color.
Home Owner West New York, NJ
Nov 8, 2016
Home Owner from West New York, NJ
Nov 8, 2016
Replacement parts
Hello. We just moved into an apartment on the 28th floor of a high rise that has original Traco tilt windows, they take quite a beating. I want to replace the balances and hardware to get ready for winter. I've measured the balances, they are 5/8", 29" red tip. Looks like the pivot shoes ar ... (cont.)
Home Owner Lewes, Delaware
Nov 8, 2016
Home Owner from Lewes, Delaware
Nov 8, 2016
Nothing found. Patriot windows 11 year old Pulte house.
After opening windows to air house out and when lowering them something popped. My handyman dug this part of one but small tip fell off. Can you help?
Quick Learner USA
Nov 7, 2016
Quick Learner from USA
Nov 7, 2016
Channel Balance
My channel balance recently broke and I wanted to see if I am able to repair it at all. I have attached photos for you to review. Any help is appreciated and I thank you in advance for your help
Landlord worcester,ma
Nov 7, 2016
Landlord from worcester,ma
Nov 7, 2016
28b window balance 775
hey i need a few window balances but before i order them i would like to know if i could tell the shoe size by measuring the channel that the shoe slides into? all the shoes are broken from these particular windows so i cannot measure them but the channel is 1-1/4". does this mean i need the 1-1/4 s ... (cont.)
Handy Person Green Bay, WI
Nov 7, 2016
Handy Person from Green Bay, WI
Nov 7, 2016
Patio door rollers
I'm looking for 2 of these rollers. The door has 2 on the bottom and there are no rollers on the top. Thanks, Ross
Quick Learner Houston Texas
Nov 7, 2016
Quick Learner from Houston Texas
Nov 7, 2016
83-126 Keeper?
What type of keeper goes with this 83-126?
Home Owner Lafayette, Oregon
Nov 7, 2016
Home Owner from Lafayette, Oregon
Nov 7, 2016
Need help identifying replacement parts
Hello, I need assistance identifying replacement spring balancers. They are marked "22 4 IN CALDWELL". I've attached some pictures to help. If you need more pictures from different angles, let me know and I'll send more. Thanks! Felix
Home Owner Ocala, Florida
Nov 7, 2016
Home Owner from Ocala, Florida
Nov 7, 2016
Replacement China Cabinet Door Part
The part we are looking for holds the glass in the doors and sides of our china cabinet. It is "L" shaped with a screw hole for a #6 (approx) screw. It is approx 3/4" long, 1/2" tall, and 1/2" wide. Pictures are included. If you have these we need 30 of them, and just about all of them in the ca ... (cont.)
Home Owner Washington, DC
Nov 7, 2016
Home Owner from Washington, DC
Nov 7, 2016
Custom Size Channel Balance
Hi. I am trying to fix one of the windows next to my balcony door. It's apparently a custom size. The balance has the following stamped on it: (04/03) UNIQUE 55 E 32.25LBS. I measured the balance from end to end to be 56" and the spring mechanism from hook to hook is 29". The window weighs abou ... (cont.)
Quick Learner Albany, NY
Nov 7, 2016
Quick Learner from Albany, NY
Nov 7, 2016
Pivot Pins
I am looking for Pivot Pins. The distance from the inside of the head and the center of the screw hole is 1 and 1/4 inch. It had a marking of North. "7" on it. Help with the Part or Stock number. Thanks
Home Owner San Jose
Nov 7, 2016
Home Owner from San Jose
Nov 7, 2016
Window tilt latch ID required
Hi, I have fairly old single hung windows and all the tilt window latches are broken and I am looking for replacements. I am not able to find any part that matches my current latches. Any help would be appreciated! Cheers, PJ
Home Owner tampa
Nov 7, 2016
Home Owner from tampa
Nov 7, 2016
Window channel balance issues
For use with a Series 800 Channel Balance, I need the plastic piece that is held by one screw and located at the top of the window. It holds a 19-007 top in place. Also, if I buy a bunch of 15-018 shoes and 19-007 tops, what tool do you recommend for installing, to replace the existing rivets. Wi ... (cont.)
Distributor Louisville, Ky
Nov 7, 2016
Distributor from Louisville, Ky
Nov 7, 2016
Glass Doctor of Louisville
To whom this may concern, I have a customer that had the coils on their window broken. In the picture attached, I need to know where I can find a replacement of this whole part. Thank you, Kevin
Home Owner Daleville VA
Nov 7, 2016
Home Owner from Daleville VA
Nov 7, 2016
need 2 pivot shoe locks and 4 tilt latches 2 left 2 right internal Twin Seal 18 years old
1/8" wide 1/2" deep 2 1/4" for the pivot shoe locks 2 5/8" x 5/8" tilt clips