Viewing all customer Discussions for:
Door & Window

Home Owner Fincastle, Va
Nov 2, 2016
Home Owner from Fincastle, Va
Nov 2, 2016
Genuine Cushion Glide Window Balance
I would like to update the sash and balances in my home to a more efficient window. There is no manufacturer marking on either the window or balance. The only markings on the balance is "genuine cushion glide". I appreciate your help, Jake
Landlord Vienna, VA
Nov 2, 2016
Landlord from Vienna, VA
Nov 2, 2016
Broken Pivot bars
Hi. We recently took over this property and found that we have several windows with broken picot bars and one missing sash lock. I have attached pictures including one of the builder's label on the window. Please let me know which parts I need to order to fix these windows.
Quick Learner Mission
Nov 2, 2016
Quick Learner from Mission
Nov 2, 2016
Park model window crank
This is the part I am looking for. The first picture is the numbers on it I didn't find one like this on you site. Do you have any thanks. Keith.
Handy Person
Nov 2, 2016
Handy Person
Nov 2, 2016
Upper sash pivot bar - Farley Windows (1999)
The attached image shows the existing pivot bar. We need a few to fix broken ones and a few spares as well. Thanks for your help. - Bob
Home Owner Virginia
Nov 2, 2016
Home Owner from Virginia
Nov 2, 2016
Replacement handle and lock
Hello. I would like to find a replacement for the handle and lock (which has been removed) for this door. Please let me know if you can help. Thanks. Jon
Handy Person Parker, CO
Nov 2, 2016
Handy Person from Parker, CO
Nov 2, 2016
Please Identify Tandem Roller
This is a tandem roller. I didn't happen to review names or numbers when I had the door off the track. This is my Mom's door on her house built in 1997. Thanks, Eli
Quick Learner Hawaii
Nov 2, 2016
Quick Learner from Hawaii
Nov 2, 2016
Glazing bead
Wondering if there is a glazing bead the same style as 55-197-6 but wider?
Quick Learner whitman ma
Nov 2, 2016
Quick Learner from whitman ma
Nov 2, 2016
wrong clips
Can you send me a RMN so I can order the correct part Thank you
Landlord Rochester, NY
Nov 2, 2016
Landlord from Rochester, NY
Nov 2, 2016
Mannix Tilt pivot shoe and pin
These came off of a large Mannix double-hung tilt window, probably 10 years old.
Home Owner San Jose, CA
Nov 2, 2016
Home Owner from San Jose, CA
Nov 2, 2016
Can you recommend a replacement for my patio sliding door handle set?
The measurement end-to-end between the outer holes is ~ 5 5/8 '' Can I get a suggestion on replacement lock set : handle + latch + latch keeper + key (wil be good if I can have key too). I have been searching in HomeDepot, and Lowes but I have doubt because they all are of 3 5/16 " with mortise ... (cont.)
Handy Person Minnesota
Nov 1, 2016
Handy Person from Minnesota
Nov 1, 2016
window balance
What kind of balance do I have? It is 21 inches long and has the markings 21 S HF 24.
Quick Learner Clarksville Tennessee
Nov 1, 2016
Quick Learner from Clarksville Tennessee
Nov 1, 2016
Vinyl Glazing
I am looking for this vinyl glazing to go on the inside of the vinyl windows. Thanks
Home Owner San Antonio, TX
Nov 1, 2016
Home Owner from San Antonio, TX
Nov 1, 2016
Aluminum Sliding Door Lock Set
I have identified the main lock as your part #82-002, Sliding Door Handle Set, 6-5/8" However, this part does not come with the other part, installed in the accompanying door, which grabs the pin (or teeth) coming from part 82-002 and locks both doors together. The doors were installed in 1992. ... (cont.)
Home Owner Arlington Heights IL
Nov 1, 2016
Home Owner from Arlington Heights IL
Nov 1, 2016
non-tilt window channel balance repair
Dear Sir, The photos I've sent are from an identical setup on a working window. I broke the ivory colored plastic piece. These windows are probably 50 years old. I could find no markings on them. I'm looking for some assistance in locating the part or other solutions. Jerome Alt
Home Owner Tennessee
Nov 1, 2016
Home Owner from Tennessee
Nov 1, 2016
Replacement for a single sash lifter
Not sure what it is called but it holds up the window when you open it. It has a spring that is attached to the tilt assembly.
Quick Learner USA
Nov 1, 2016
Quick Learner from USA
Nov 1, 2016
Coil balance replacement
I need a replacement for this coil balance
Quick Learner Pittsburgh, PA
Nov 1, 2016
Quick Learner from Pittsburgh, PA
Nov 1, 2016
Window part
This part appears to be cast aluminumm (broken in two pieces), and it's attached via screws to the bottom/lower slash. It goes on the bottom of the sash, and the slot fits into a sliding bracket that is inside the window frame. Thanks!
Contractor Edison nj
Nov 1, 2016
Contractor from Edison nj
Nov 1, 2016
Window part
For metal style window that opens like a door for cleaning.
Home Owner St. Louis, Missouri
Nov 1, 2016
Home Owner from St. Louis, Missouri
Nov 1, 2016
84-028 vs 84-075
Are part nos.84-028 and 84-075 the same parts, plastic vs. steel? Also, is the price shown for a set of 2 rollers or are the rollers sold individually or in sets of 2, one set for top and one set for the bottom. Will the steel perform better than the plastic. Plastic does not seem to roll very eas ... (cont.)
Contractor Chicago
Nov 1, 2016
Contractor from Chicago
Nov 1, 2016
Pivot bar
Hi, I`ve received coil balances and they worked well. Thank you for that very much. While replacing coil balances I found out that I`m missing one of the pivot bar. Could you please help me to identify what type of pivot bar I need?